Patients
Reviews of Metal Dental.
Da Nang, Vietnam. 189 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Metal Dental Da Nang has genuine equipment (CBCT, iTero 5D, Piezotome) and attracts NZ/AU tourists with competitive pricing, but an independent AHPRA-registered endodontist review based on the clinic's own published videos documented unnecessary tooth destruction, inadequate root canal procedures, and active infection control breaches. The review pool is 100% five-star with zero verified reviews and contains duplicate entries, raising manipulation concerns.
Authenticity
4/10Baseline 6: website+named doctors+equipment corroborated. -2 manipulation: 50/50 reviews are 5-star, 0 verified, 2 duplicate reviewers. Final 4.
Treatment quality
4/10Baseline 6: equipment present, diverse treatments. -2 documented failures: AHPRA endodontist found unnecessary crown prep on 4 patients, inadequate RCT. Final 4.
Cleanliness
4/10Baseline 6: modern facility, open bays. -2 verified: published video shows staff using phone mid-procedure with contaminated gloves, no aerosol isolation. Final 4.
Team
5/10Baseline 6: Dr. Tu named in multiple reviews, 5 doctors on website. -1 no published degrees or credentials verifiable. Final 5.
Price value
8/10Baseline 8: NZ/AU tourists repeatedly cite savings vs home country. 30% first-visit discount. 7 crowns+2 fillings under 1400 NZD. No published schedule.
Tourist suitability
6/10Baseline 7: English/WhatsApp/Zalo, Hai Chau central location, 5km airport, 7-day hours. -1 no post-treatment support mechanism for returning patients. Final 6.
What comes up well
- CBCT, iTero Element 5D, and Piezotome confirmed by reviews and website
- Central Da Nang location, 5km from airport, 7-day schedule
- English staff (Phuong named by multiple tourists), WhatsApp/Zalo contact
- Strong price advantage vs NZ/AU confirmed by multiple reviewer price examples
- 30% first-visit discount reduces entry cost for new overseas patients
Points to weigh
- 100% five-star pool with 0 verified reviews and duplicate reviewer names indicate manipulation
- AHPRA endodontist found unnecessary crown prep and infection control breaches in clinic's own videos
- No post-treatment support mechanism for patients returning to NZ/AU after complex work
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 189 reviews
Had a great experience here, got a teeth cleaning and 2 fillings. They used an American filler
The staff, from the dentists to the receptionists, were all very lovely. The consultants and caregivers were very enthusiastic throughout my experience using their services. It was truly a head-swapping experience after my braces treatment
Very satisfied with the work done to my teeth, got 11 crowns done, no pain and the staff were very professional and kind
Place is clean price is alright. Hygiene 0 they use same gloves and use their phone while doing the procedure.Advertised 30% off on website and 0% discount they are clueless and won't bothered to do something about it.NO CARD ???? For payment only cash.overall did the job but not recommended .Could do better.
They are very practical and experienced. I recommend them. I was satisfied. The prices are also very reasonable.
Just had 11 venieers, very good service and highly recommend. Very well priced also
Highly recommend for their professional and excellent service, very friendly staff who make you feel completely at ease through the process. Extremely good pricing. I look forward to my next visit 🦋 …
My husband and I are very pleased with Metal Dental. Met a few more Kiwis while we were here who recognised not only huge savings but professional service. Thank you.
Excellent service, enthusiastic consultation, and dedicated care and support for customers. Doctors and staff are always attentive and provide thorough care.
I had a great experience at NHA KHOA THẨM MỸ METAL. The treatment was very affordable, especially compared to prices in New Zealand. I walked in with no appt and straight away was given the consultation and after 8 hours in the chair most …
Gentle, painless tooth filling, quite beautiful and similar to my real teeth
I came to Metal Dental to finish my all on 6 dental implants with permanent teeth. The whole experience from start to finish was very professional and the staff …
The experience was very good. Crown’s completed within a few days. Any adjustment I needed was promptly made. Very happy with the results and experience. Well recommended
I had two wisdom teeth removed at NHA KHOA THẨM MỸ METAL and I am now 2 days post-op feeling fantastic. I truly cannot believe how smooth this experience has been. …
Kia ora koutou Highly recommend this dental service. Fast, effective and efficient service for …
I've had braces here for two years. Dr. Tú did a gentle and meticulous job. Everyone should come visit!
I had an excellent experience with dental implant treatment at Metal Aesthetic Dental Clinic. Before the procedure, the dentist carefully examined my condition and explained the entire implant process in a clear and reassuring way, which …
I was not satisfied with the procedure. A teeth cleaning should take at least 30-40 minutes. The girl worked very quickly, as if she was in a hurry. …
I was an emergency patient (broke a tooth) and they were able to look after me quickly. Great service, very clear about costs and products. Dentists and technicians were friendly, professional and polite not at all pushy. Very good at …
The receptionist was very good and friendly, but the doctor's assistant was not very professional. They didn't even provide mouthwash until I asked for it. The clinic was very clean.
The staff are professionals and people who love their work. I had my teeth cleaned, fillings and crowns installed. I am very happy with everything.
I had two wisdom teeth removed at NHA KHOA THẨM MỸ METAL and I am now 2 days post-op feeling fantastic. I truly cannot believe how smooth this experience has been. To give some context I have had an extreme fear of the dentist for over 20 years. Having my wisdom teeth removed was something I dreaded for decades. I built it up in my mind as this huge, traumatic event… and it was the complete…
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e opposite. One of my teeth was impacted and more complicated, but Dr. Tu handled it with confidence and skill. He actually seemed excited about the challenge, which oddly made me feel more at ease. He is literally like a machine…going from patient to patient handling business! You can tell he takes pride in his work. The hygienists were incredibly kind and comforting. They are truly the backbone of the company! They let me hold and squeeze their hands when I was nervous, which meant more to me than they probably realize. That level of compassion makes such a difference for someone with extreme dental anxiety. Two days later, I have minimal pain, no significant swelling, and honestly feel better than I ever expected to. The technology and technique they used made a huge difference. For anyone who has dental fear this is THE place to go. Instead of avoiding the dentist, I’m now looking forward to keeping up with my cleanings and will be returning in three months for an implant. Thank you to the entire team for changing my experience and helping me finally face something I’ve feared for years.
Went over there to have some work that would have been priced over 15k in Australia. The team there were really understanding and helped walk you through the process. Very modern facility and all the gear was top notch! Definitely recommend! Love how the check in after through messages as well. Cheers team!
My dentist straightened my teeth, and after two years, I feel they are straight and beautiful.
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