Patients
Reviews of Metal Dental.
Da Nang, Vietnam. 189 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Metal Dental Da Nang has genuine equipment (CBCT, iTero 5D, Piezotome) and attracts NZ/AU tourists with competitive pricing, but an independent AHPRA-registered endodontist review based on the clinic's own published videos documented unnecessary tooth destruction, inadequate root canal procedures, and active infection control breaches. The review pool is 100% five-star with zero verified reviews and contains duplicate entries, raising manipulation concerns.
Authenticity
4/10Baseline 6: website+named doctors+equipment corroborated. -2 manipulation: 50/50 reviews are 5-star, 0 verified, 2 duplicate reviewers. Final 4.
Treatment quality
4/10Baseline 6: equipment present, diverse treatments. -2 documented failures: AHPRA endodontist found unnecessary crown prep on 4 patients, inadequate RCT. Final 4.
Cleanliness
4/10Baseline 6: modern facility, open bays. -2 verified: published video shows staff using phone mid-procedure with contaminated gloves, no aerosol isolation. Final 4.
Team
5/10Baseline 6: Dr. Tu named in multiple reviews, 5 doctors on website. -1 no published degrees or credentials verifiable. Final 5.
Price value
8/10Baseline 8: NZ/AU tourists repeatedly cite savings vs home country. 30% first-visit discount. 7 crowns+2 fillings under 1400 NZD. No published schedule.
Tourist suitability
6/10Baseline 7: English/WhatsApp/Zalo, Hai Chau central location, 5km airport, 7-day hours. -1 no post-treatment support mechanism for returning patients. Final 6.
What comes up well
- CBCT, iTero Element 5D, and Piezotome confirmed by reviews and website
- Central Da Nang location, 5km from airport, 7-day schedule
- English staff (Phuong named by multiple tourists), WhatsApp/Zalo contact
- Strong price advantage vs NZ/AU confirmed by multiple reviewer price examples
- 30% first-visit discount reduces entry cost for new overseas patients
Points to weigh
- 100% five-star pool with 0 verified reviews and duplicate reviewer names indicate manipulation
- AHPRA endodontist found unnecessary crown prep and infection control breaches in clinic's own videos
- No post-treatment support mechanism for patients returning to NZ/AU after complex work
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 189 reviews
Excellent service, very satisfied, enthusiastic and professional advice, will recommend again.
Came here to have my tooth filled, no pain at all, Dr. Tu is enthusiastic...will come back
Was able to get initially seen when I first arrived at 430pm with out a appointment, which is impressive. Each step was easy and professional, and the technology was more impressive than my home country New Zealand! No pain at all!Each step …
They filled all my teeth, took Xrays of my mouth, and cleaning all in one visit! I showed up a little late but they still took me in and also gave me advice on how to care for my teeth(: Also for the first time in my life my front teeth are …
I had root canal treatment and porcelain crowns here. The extraction of two wisdom teeth was gentle and painless. The doctor did a very smooth job.
The doctor was gentle and patient. The receptionists were so lovely! I felt comfortable and didn't experience any pain afterwards.
I came here for a filling and cleaning, and although it was busy, I didn't have to wait too long. The filling was painless, and the assistants were enthusiastic and lovely 🥰🥰🥰 5 stars, I'll definitely come back next time! …
Hubby was Extremely happy with the work that was done. Had two teeth removed and top 8 front teeth replaced. All done with no fuss, no pain and only took a total of 3-4 hours over 2 days in the chair. He felt no discomfort at all and has a smile he is proud of. Don’t look past this team, they are awesome!!
My experience here was excellent. I am very satisfied with the professionalism, gentleness, and attentiveness of the medical team. Thanks to their dedicated care and solid skills, I felt reassured and comfortable throughout my treatment.
We have had an excellent experience. We had crowns, root canals bridges all very professional done and I would highly recommend
I was very satisfied when I came here to have implants and 6 porcelain crowns. It was painless. The dental clinic is clean and sterile, worthy of 5 stars.
The doctor was very gentle and the procedure was free.
Great experience. Had 4 root canals and had 9 crowns put in. All dentist were very professional and great at what they do. They made the experience pain free and as easy as possible. Extremely great dental clinic and would highly recommend to anyone needing any work done on their teeth
I am very satisfied with the examination and consultation service. Afterwards, I had my teeth cleaned and the dentist did it very gently.
I had my dentures and porcelain crowns done here, and they looked great and felt very natural.
Beautiful experience here. Very kind staff, they done an absolutely lovely job on my mother's teeth. 10/10 experience and work done! Grateful for the amazing people at Metal Dental. I recommend this dentist to everyone and will also tell my people back at home in New Zealand. Thank you!!!! ✨️
Very clean establishment! Excellent customer service especially with the receptionists. Technology is top notch! They did an excellent job doing crowns and cleaning. Thank you so much!
Kia ora Metal Dental! We absolutely enjoyed our experience here whanau. Highly recommend to anyone. Excellent service. Highly professional and experienced. Facilities are clean. My husband and I both came for root canals, extractions, …
Went in for a check and clean. Great full mouth scan, explained what was best options. Got crowns, clean on first day, prep and moulds on second day and fitted the 3rd day. Fast and easy, great service, always checked through google …
The service was good, the staff were enthusiastic, and the tooth extraction was painless.
The day before my visit, my dental crown fell out, and the tooth underneath was in bad shape. I came in planning to have it reattached. The dentist gave me two clear options: glue it back on, knowing it wouldn’t last long, or remove the …
I came to Vietnam 🇻🇳 all the way from Aotearoa, and I got a new smile, I haven't had a smile since I was 18 years old, I highly recommend Metal Dental, staff are amazing, they make you feel welcome. Take the leap and do it for yourself …
The doctor does the filling gently, painlessly, and aesthetically pleasing.
Amazing life changing experience.. Had 10 crowns a bridge and an implant and wisdom tooth extracted and teeth whitened on my bottom teeth. All for a fraction of the price of New Zealand. …
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