Patients
Reviews of Nha Khoa Quoc Te BIK.
Ho Chi Minh City, Vietnam. 163 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
BIK International Dental is a credible mid-tier 3-branch group in suburban Ho Chi Minh City with ISO 9001:2015 certification, named senior dentists, CBCT and iTero 5D technology, and a fully published price list covering Nobel Biocare and Straumann implants at competitive rates. The clinic primarily serves a local Vietnamese market with limited evidence of dedicated English-language or international patient infrastructure, and its Thu Duc location adds travel friction for most dental tourists.
Authenticity
6/10Baseline 7: real ISO-certified clinic, named verifiable doctors, published prices. -1 heavy template language (enthusiastic/dedicated) across many short reviews, 0 verified of 163. Final 6.
Treatment quality
7/10Baseline 7: CBCT, iTero 5D, CAD-CAM, Nobel/Straumann brands, CK1 specialist. One crown detachment noted; no serious failures. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 BSI certified, reviews cite clean spacious space. One minor hygiene complaint (shared water bottles). No sterility-specific accreditation. Final 7.
Team
7/10Baseline 7: named senior dentists, ex-Central Maxillofacial Hospital, Meritorious Doctor title, CK1 postgrad. Admin errors (scheduling, missed follow-up) do not affect clinical team score. Final 7.
Price value
8/10Baseline 8: full published price list with warranty tiers. Straumann ~$1,400, Nobel ~$1,320, zirconia crown ~$175, Emax veneer ~$240. Zero-interest installment. Excellent value. Final 8.
Tourist suitability
5/10Baseline 5: HCMC Medical Tourism 2025 program participant. No English staff confirmed, no WhatsApp/transfer, suburban Thu Duc location, English website thin. Final 5.
What comes up well
- ISO 9001:2015 certified by BSI (British Standards Institution)
- CBCT, iTero 5D, and TRIOS scanners with CAD-CAM milling on site
- Nobel Biocare and Straumann implants with 20-year warranty
- Full published price list with warranty tiers in VND
- Named senior dentists including ex-Central Maxillofacial Hospital dept head
Points to weigh
- 0 verified reviews across 163 Google reviews; heavy template language (enthusiastic/dedicated/gentle) in majority of short reviews
- Multiple admin/scheduling failures documented in negative reviews (wrong appointment slots, unkept promises, broken online booking)
- No confirmed English-speaking staff or international patient coordinator; suburban location not tourist-convenient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 163 reviews
Last Tuesday morning, on my way to work, I had a minor accident and fell off my motorbike right in front of the dental clinic. The security guard helped me move my bike to the sidewalk and told me to lie down on the sofa to rest. The receptionist, Nhàn, arrived early, went to the pharmacy across the street to buy a bottle of Betadine, and helped me disinfect my open wound without asking for…
Read the rest of this review
payment. I am so grateful for the kindness of these two staff members at the dental clinic ❤️🙏❤️
Reply from the clinic
BIK International Dental Clinic is very happy to have supported you, wish you good health. If you need dental support regarding your oral health, please contact us.
Excellent service, gentle doctor, I will recommend my relatives to come here.
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness.
The dental clinic is enthusiastic, attentive, friendly, and provides excellent customer service. My family trusts them and makes regular appointments. Thank you!
The space is airy and spacious. The equipment is modern, and the doctors are very gentle in their consultations and procedures. The receptionists are very quick in assisting with paperwork.
Careful examination, blood pressure and blood sugar measurement. Airy space. Reasonable price, dedicated team of doctors.
The doctor was gentle and painless, and the clinic was clean.
The staff were enthusiastic and helpful, and the space was spacious and airy.
Excellent service, skilled and gentle doctors. Modern equipment. I will recommend this clinic to my relatives.
The receptionist and the doctor's assistant are all very gentle and enthusiastic. Thorough consultation. A reliable place for orthodontics. Thank you BIK
The dentist gently and cleanly removed tartar. Friendly staff, will come back again.
The support staff were helpful, and the doctor was gentle.
Having my teeth cleaned here felt like they were just trying to rush it so they could move on to the next patient; it wasn't gentle at all. I've never had my teeth cleaned that painfully before.
Reply from the clinic
Dear Customer, We are very sorry for your bad experience at the Dental Clinic. We look forward to assisting you in resolving your current issues. Please let us know your Full Name and Case Number so we can contact you as soon as possible. We appreciate your feedback.
The doctor was gentle and provided enthusiastic advice. He gave accurate diagnoses and didn't try to pressure customers.
My family often gets checkups here, and we feel very reassured.
I had a check-up here and was satisfied with the dental service.
The doctor was gentle, and the facilities were modern, clean, and well-maintained.
Excellent, the dental clinic is great, I am very satisfied.
I had my child's braces done at this clinic and I'm very satisfied. The staff were enthusiastic and helpful, the dentist was attentive and gentle, and the appointments were kept on schedule without making patients wait long. Overall, the service is excellent!
The facilities are clean and modern. The staff are friendly and courteous. The doctors are dedicated (especially Dr. Chi), who was very gentle and attentive during my child's orthodontic treatment. Overall, I'm very satisfied!
I had a great experience at this dental clinic and was very satisfied. The cost was reasonable and there were many promotions, so I recommend it to everyone.
The receptionists were lovely and enthusiastic, 5-star service, and the overall experience was excellent.
I received enthusiastic advice and agreed to orthodontic treatment at the dental clinic. I also received many benefits when I registered.
Dedicated and attentive dentistry; enthusiastic and friendly doctors consult and examine
Doctor Thu works professionally and dedicatedly. The assistants are lovely, enthusiastic and warm.
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