Patients
Reviews of Nha Khoa Quoc Te BIK.
Ho Chi Minh City, Vietnam. 163 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
BIK International Dental is a credible mid-tier 3-branch group in suburban Ho Chi Minh City with ISO 9001:2015 certification, named senior dentists, CBCT and iTero 5D technology, and a fully published price list covering Nobel Biocare and Straumann implants at competitive rates. The clinic primarily serves a local Vietnamese market with limited evidence of dedicated English-language or international patient infrastructure, and its Thu Duc location adds travel friction for most dental tourists.
Authenticity
6/10Baseline 7: real ISO-certified clinic, named verifiable doctors, published prices. -1 heavy template language (enthusiastic/dedicated) across many short reviews, 0 verified of 163. Final 6.
Treatment quality
7/10Baseline 7: CBCT, iTero 5D, CAD-CAM, Nobel/Straumann brands, CK1 specialist. One crown detachment noted; no serious failures. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 BSI certified, reviews cite clean spacious space. One minor hygiene complaint (shared water bottles). No sterility-specific accreditation. Final 7.
Team
7/10Baseline 7: named senior dentists, ex-Central Maxillofacial Hospital, Meritorious Doctor title, CK1 postgrad. Admin errors (scheduling, missed follow-up) do not affect clinical team score. Final 7.
Price value
8/10Baseline 8: full published price list with warranty tiers. Straumann ~$1,400, Nobel ~$1,320, zirconia crown ~$175, Emax veneer ~$240. Zero-interest installment. Excellent value. Final 8.
Tourist suitability
5/10Baseline 5: HCMC Medical Tourism 2025 program participant. No English staff confirmed, no WhatsApp/transfer, suburban Thu Duc location, English website thin. Final 5.
What comes up well
- ISO 9001:2015 certified by BSI (British Standards Institution)
- CBCT, iTero 5D, and TRIOS scanners with CAD-CAM milling on site
- Nobel Biocare and Straumann implants with 20-year warranty
- Full published price list with warranty tiers in VND
- Named senior dentists including ex-Central Maxillofacial Hospital dept head
Points to weigh
- 0 verified reviews across 163 Google reviews; heavy template language (enthusiastic/dedicated/gentle) in majority of short reviews
- Multiple admin/scheduling failures documented in negative reviews (wrong appointment slots, unkept promises, broken online booking)
- No confirmed English-speaking staff or international patient coordinator; suburban location not tourist-convenient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 163 reviews
I have a gap between my two front teeth, and I feel quite embarrassed when I smile. A friend introduced me to come here for a check-up yesterday. At first, I was also scared, afraid that the filling would not match the color. But after consulting with Dr. Thanh, I decided to get the filling. He was gentle, very cute, and his fillings were beautiful, as real as real. Thank you very much, Dr.…
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Thanh ❤️❤️. I hope you will send your review to Dr. Thanh 😍
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness. (The admin will send a comment to you.)
Today there is a discount program for cvr, I went to get a shave and the doctor was very dedicated. I haven't had a cvr in a year so I was a bit shy. The service here is okay, I will come back next time.
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness.
I've had it done in many places, and I think the scaling here is not as good as other places. It's not done cleanly and thoroughly, I finished it in less than 10 minutes, I looked in the mirror and saw that it wasn't as clean as other places I've had it done before. The first time I did it was in 2020, I think, at that time it was still called Bao Viet, there was also a female doctor who did it…
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for me very carelessly, (KVC staff) Oh and the receptionist, her attitude was like I came to ask for free work 🫣🫣 I came back today, in general there was no third time.
Reply from the clinic
Dear Madam, First of all, the Dental Clinic apologizes for the unpleasant experience you had. We are very sorry that this teeth cleaning service did not meet your expectations. Your feedback is invaluable in helping us improve our service quality. The Dental Clinic will review our professional procedures and the working methods of our team to avoid repeating this mistake. Thank you for sharing your feedback!
I was determined to go and see off the stupid teeth. At first, I only wanted to pull out one side because it had been painful for 2 weeks and it hadn't gone away. But after I finished pulling out the right side, I felt so light that I told the doctor to pull out the other side too, so I successfully got rid of all 4 teeth. Thank goodness the female doctor pulled gently, I could feel it but it…
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didn't hurt at all. After the extraction, the doctor said it was a simple minor surgery so he reduced the price to the lowest. He gave me very detailed instructions, so I followed them when I got home so I didn't feel any pain or swelling.
Previously, I experienced pain while chewing and went to the dentist for an X-ray. They found I had a cracked tooth and advised root canal treatment and a crown to preserve it. I found the dentist here to be very dedicated, and the staff were enthusiastic and friendly. When my child had cavities (he was young and scared), the dentist was incredibly kind, chatting with him while working and…
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successfully filling four cavities. I highly recommend the dentist and staff, as well as the modern equipment. I will definitely recommend this dental clinic to my friends and family. 👍👍
Excellent service, the doctors and staff were very helpful and gentle, making this dental clinic a worthwhile choice.
I got braces at BIK International Dental Clinic, and now I'm back for the second check-up before I dare to share my real feelings 😄 When I got the braces, I thought it would be very painful, but the doctor did it very gently, just a little sore and it was done. During the whole process, the doctor kept asking and caring about how I felt, so I felt extremely secure. From the space, the team to…
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the care - everything was very meticulous and professional. I'm really satisfied and feel worthy of a 5-star rating
For over a year, I have had the opportunity to experience the service at BIK Dental Clinic and really have to share my positive feelings. I have also visited many places but a friend who had braces at BIK recommended me so I decided to visit BIK for consultation first, even though I am in Nha Be and it is quite far to BIK 🥹🥹 My dental condition is a tooth loss problem and I am planning to get…
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an implant. However, when I came here, I was very enthusiastically consulted by Dr. Hoa. The doctor pointed out that orthodontics before implant placement is very necessary to adjust the bite to the ideal. What is even more special is that the doctor also suggested that I could close the gap of my missing teeth without needing an implant. Currently, I am having a follow-up examination at BIK and although the way to the dental clinic is a bit far, I feel completely comfortable. The doctor informed me that maybe in about 6 months I will be able to remove the braces and the missing tooth space will be pulled back, which makes me very excited. In addition, during the treatment here, I was very impressed by the super attentive staff and dedicated customer care from the hospital staff, receptionist to the assistant and especially the doctor. I would like to thank BIK ❤️❤️❤️
Reply from the clinic
BIK International Dental Clinic would like to sincerely thank you for choosing to use our dental care services. We wish you good health and happiness.
I had a wonderful experience at BIK International Dental Clinic! The doctors and staff here are incredibly professional, enthusiastic, and always ready to listen to all my questions. The modern facilities, clean and comfortable space made me feel very at ease when I came here. The dental care was performed very thoroughly and carefully. I was especially impressed with the doctor's dedication in…
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n explaining each step of the treatment in detail. This is definitely a reliable address for anyone looking for high-quality dental services! Thank you BIK International Dental Clinic for providing a wonderful experience!
Here, dental cleaning is done very carefully and gently, without much pain. The doctor gave specific and thorough instructions and guidance.
Friendly and attentive doctor This was my first time at the dentist and I had a super good experience 🥰 …
The doctor was dedicated and gentle, the assistants and receptionists were lovely, I will definitely come back often.
The consultants are enthusiastic, and the doctors are highly qualified.
Professional service, gentle doctor, I've used their filling service many times and am very satisfied.
I had a dental check-up, cleaning, scaling, and fillings done here. The service was excellent; the dentist's scaling and fillings were painless and they were very attentive.
The staff are enthusiastic, the doctors are experienced, and the clinic is clean.
Gentle and dedicated dental care. Clean clinic, clear consultation, and good quality service.
The dentists are very thorough and attentive to their patients.
Excellent care, peace of mind when getting dental work done. Long warranty on the teeth. Thank you!
The doctor and his assistants were very dedicated and enthusiastic.
I am very satisfied with the service at BIK International Dental Clinic.
Diverse services, excellent service. Enthusiastic doctors and state-of-the-art equipment. Spacious and clean rooms.
The consultants were enthusiastic and the doctors provided excellent customer service.
The doctor was gentle, cheerful, and the atmosphere was relaxed.
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