Patients
Reviews of Phu Quoc Luxury Dental Clinic.
Phu Quoc, Vietnam. 37 aggregated from Google. Screened and printed as written. We do not judge clinical results.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Phu Quoc Luxury Dental is a 15-year-old multi-branch clinic with a well-credentialed lead doctor (Japan/South Korea trained) and strong reviews for complex restorative work by Dr. Loi and Dr. Tien. Tourist suitability is limited by live-queue waits up to 4 hours, English communication via phone translator only, and inconsistent quality from junior staff. Review duplication inflates apparent volume.
Authenticity
6/10Verified listing, real website, named doctors (Nguyen Tan Loi, Tien, Thanh) in reviews. However ~50% of reviews appear duplicated (same text, different IDs), inflating count. No JCI/ISO cert.
Treatment quality
7/10Multiple reviews praise complex crowns/bridges by Dr. Loi. One 4-star review details rushed 13-min cleaning by junior dentist with tartar left behind -- inconsistent quality across staff.
Cleanliness
7/10Website confirms violet light sterilization system, CBCT, ultrasonic scaling. Reviews mention clean practice. No third-party hygiene audit or JCI/ISO sterilization certification confirmed.
Team
7/10Lead Dr. Huy: HCM Univ of Medicine distinction + Japan/South Korea training + Kangnam lecturer. Dr. Loi highly praised. Junior dentist quality inconsistent per one detailed review.
Price value
8/10Prices published on website. Free X-rays, free consultations, promotional discounts. UK patient paid 20% of UK/Turkey quotes. Cleaning ~300-400k VND. Very competitive for island location.
Tourist suitability
6/10Walk-ins accepted, Sunday hours, 4-hour live queue wait reported. English via Google Translate only -- no dedicated English staff or WhatsApp booking confirmed. No airport transfer or concierge.
What comes up well
- Lead doctor Japan and South Korea trained, HCM Univ distinction
- CBCT, Xcube implant robot, piezotome on-site
- Prices published; very competitive vs UK/Turkey alternatives
- Free X-rays and consultations; walk-ins and Sunday hours
- Praised for complex crown/bridge work by Dr. Nguyen Tan Loi
Points to weigh
- ~50% of 50 reviews appear duplicated (same text, different IDs) -- inflated count
- One detailed 4-star review: junior dentist rushed 13-min cleaning, left tartar, hit patient cheek
- No English-speaking staff; communication relies on Google Translate or phone translator app
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
SmileJet patient reviews.
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- Submitted to SmileJet Written on SmileJet by someone who confirmed their email address. We screened it but hold no proof of a visit.
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Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 37 reviews
This was the best experience I ever had at a dentist office. Exceptionally better than my experiences in America with dentist. I expected it to be very painful due to getting two root canals in one day, but the procedure was super easy and the staff were very friendly and helpful. Thank you to everybody who took care of me today. My doctors name was Nguyen Tao Lin if your looking for a…
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recommendation 🙌🏼
Reply from the clinic
Thank you very much!
Unprofessional teeth cleaning; removing tartar but grinding down the tooth roots, causing plaque buildup.
Great clinic, I'm delighted, thank you all so much, I'm waiting for my veneer and while I'm waiting for the veneer to be installed I also whitened my teeth ❤️❤️❤️❤️
Although extracting baby teeth is free, all the staff and dentists were cheerful and welcoming. I will definitely recommend many customers to use their services. My son is very grateful to everyone.
I had my wisdom tooth removed. It had already partially erupted and was causing discomfort and gum pain. The doctor was a wonderful young woman who performed the procedure very carefully and professionally. The pain went away the same day. I’m writing this one day after the surgery, and I feel great — it’s as if the tooth was never there. I highly recommend this clinic!
We came for a consultation on April 17th and were very pleased with everything. We had three fillings and a teeth cleaning done for 1900 rubles. The entire procedure was done quickly. Dr. Loi performed the procedure. He explained and demonstrated everything. Clean and tidy.
Such a professional and thorough dentist. My wife had several issues dating back years in the UK so we decided to call in for a chat. The dentist Nguyen Tan Loi was amazing. We talked through everything from the basic bridge work to the procedures for a full smile. We decided on multiple procedures including bridge , crowns and some teeth work. First sitting 6 hours with rest breaks , 2nd…
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d sitting 2 hours. THE RESULTS WERE AMAZING!! Words that describe Nguyen - professional, passionate about his work, caring and just a pleasure to deal with. A true asset to dentistry. Cost wise - 20% of our quotes from UK + Turkey plus a 7 year warranty on all work. The photos say it all but suffice to say highly highly recommend having work done here. Thank you so much ❤️
Beautiful, luxurious dental clinic with a team of doctors with over 20 years of experience. Painless dental treatment. I will be a long-term customer of this dental clinic.
Reply from the clinic
Thank you from the dental clinic!
Such a professional and thorough dentist. My wife had several issues dating back years in the UK so we decided to call in for a chat. The dentist Nguyen Tan Loi was amazing. We talked through everything from the basic bridge work to the procedures for a full smile. We decided on multiple procedures including bridge , crowns and some teeth work. First sitting 6 hours with rest breaks , 2nd…
Read the rest of this review
s , 2nd sitting 2 hours. THE RESULTS WERE AMAZING!! Words that describe Nguyen - professional, passionate about his work, caring and just a pleasure to deal with. A true asset to dentistry. Cost wise - 20% of our quotes from UK + Turkey plus a 7 year warranty on all work. suffice to say highly highly recommend having work done here.
I just had dental cleaning few minutes ago....was really perfect
Great clinic, the prices are reasonable. The staff are very friendly. Communication is done via mobile phone translator. I'm satisfied with the service :)
A huge thank you to the staff for their hospitality. A huge thank you also to the doctor who treated my wife's complex pulpitis (1,000,000 rubles) and installed a porcelain crown (2,500,000 rubles). The dental treatment alone costs 500,000 rubles. The doctor is very friendly, listens to all problems, and offers the highest quality and most appropriate solution. He is a true master of his craft and…
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meticulous in detail, striving to ensure the patient's comfort. If any problems arise with the treated teeth during the treatment sessions, he will fix them free of charge. A huge thank you to the clinic.
The service quality is good, the staff are enthusiastic, and the procedure is painless and comfortable.
A very positive experience. The doctor gave excellent advice and, above all, listened attentively. I highly recommend him.
The dental clinic is equipped with modern facilities and equipment, with a dental simulation machine that is quite different from other facilities. Dr. Thanh made me feel comfortable and fast. I advise any one wants to treat his teeth go to this clinic.
My boyfriend and I went to this clinic. Staffs are accommodating and friendly. The service was really good. Highly recommended.
The dental clinic is equipped with modern equipment, including a dental imaging machine that's quite different from other clinics. Dr. Tien treated me gently, smoothly, and quickly. The manager and staff were also super friendly and enthusiastic. Everyone should go and experience it for themselves!
Today I had the opportunity to experience the CVR service at the dental clinic. The dentist did a gentle and clean job, and the staff were friendly and dedicated.
Today I went for a check-up and dental cleaning here. I felt very comfortable and the technology was very modern. Especially the staff were very cheerful and cute.
The staff and doctors are enthusiastic and attentive, the medical equipment is complete, and the doctors work diligently.
The service here is excellent, the doctor is friendly, the procedure was very comfortable, the price is very reasonable, I am very satisfied.
High-quality, aesthetically pleasing dental clinic with modern equipment and reasonable prices. The dentist is gentle and painless. I will recommend this clinic to my friends.
I was very satisfied with the dental work done at this clinic; the staff were dedicated, enthusiastic, and caring.
Good dental service, enthusiastic and friendly staff, recommend to friends and relatives
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