Patients
Reviews of Phu Quoc Luxury Dental Clinic.
Phu Quoc, Vietnam. 37 aggregated from Google. Screened and printed as written. We do not judge clinical results.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Phu Quoc Luxury Dental is a 15-year-old multi-branch clinic with a well-credentialed lead doctor (Japan/South Korea trained) and strong reviews for complex restorative work by Dr. Loi and Dr. Tien. Tourist suitability is limited by live-queue waits up to 4 hours, English communication via phone translator only, and inconsistent quality from junior staff. Review duplication inflates apparent volume.
Authenticity
6/10Verified listing, real website, named doctors (Nguyen Tan Loi, Tien, Thanh) in reviews. However ~50% of reviews appear duplicated (same text, different IDs), inflating count. No JCI/ISO cert.
Treatment quality
7/10Multiple reviews praise complex crowns/bridges by Dr. Loi. One 4-star review details rushed 13-min cleaning by junior dentist with tartar left behind -- inconsistent quality across staff.
Cleanliness
7/10Website confirms violet light sterilization system, CBCT, ultrasonic scaling. Reviews mention clean practice. No third-party hygiene audit or JCI/ISO sterilization certification confirmed.
Team
7/10Lead Dr. Huy: HCM Univ of Medicine distinction + Japan/South Korea training + Kangnam lecturer. Dr. Loi highly praised. Junior dentist quality inconsistent per one detailed review.
Price value
8/10Prices published on website. Free X-rays, free consultations, promotional discounts. UK patient paid 20% of UK/Turkey quotes. Cleaning ~300-400k VND. Very competitive for island location.
Tourist suitability
6/10Walk-ins accepted, Sunday hours, 4-hour live queue wait reported. English via Google Translate only -- no dedicated English staff or WhatsApp booking confirmed. No airport transfer or concierge.
What comes up well
- Lead doctor Japan and South Korea trained, HCM Univ distinction
- CBCT, Xcube implant robot, piezotome on-site
- Prices published; very competitive vs UK/Turkey alternatives
- Free X-rays and consultations; walk-ins and Sunday hours
- Praised for complex crown/bridge work by Dr. Nguyen Tan Loi
Points to weigh
- ~50% of 50 reviews appear duplicated (same text, different IDs) -- inflated count
- One detailed 4-star review: junior dentist rushed 13-min cleaning, left tartar, hit patient cheek
- No English-speaking staff; communication relies on Google Translate or phone translator app
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 37 reviews
Fantastic place! At first, my wife felt like her crown was loose. They took an X-ray (free), looked at it, and said everything was fine. On the doctor's recommendation, we had a cavity cleaning done. 300K. Two days later, part of the crown chipped off another tooth. They came, looked, and we simply asked them to file down the broken crown. They did everything very carefully, and didn't charge…
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anything at all. They don't try to push unnecessary procedures; they do everything very professionally. Thanks to the doctor!
I had my teeth cleaned here today, March 6th. It's free for women. Plus, dental X-rays are free 🦷. Other services are 20% off. I'll definitely come back for periodontal treatment. The doctor and staff were enthusiastic and dedicated 🥰 …
Reply from the clinic
Phu Quoc LUXURY Dental Clinic would like to thank our valued customers for their trust and for using our services.
The service was reasonably priced and the staff were very enthusiastic.
Beautiful, luxurious dentistry, team of doctors with over 20 years of experience. Painless dental work. Will support the dentistry long term.
Reply from the clinic
Thank you from the dental clinic!
I came for a consultation about braces, everything went great. I liked the doctor, everything was fine, we agreed on further treatment.
Visit on 06.02.2026 My experience at this dental clinic was very mixed. We waited around four hours to see a doctor because the clinic works with a live queue, which was already quite exhausting. My husband was treated by a female dentist, and his experience was excellent. His professional teeth cleaning took about one hour and was done very carefully, thoroughly, and professionally. It was…
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as clear that she considers professional cleaning an important basic dental procedure and treats it with proper attention. Unfortunately, my experience was completely different. I was treated by a young male dentist who worked very rushed and roughly. During the procedure, he hit my teeth with the instrument several times and once hit the outside of my cheek, which caused discomfort and felt unsafe. The cleaning was done chaotically, without a clear sequence, with sharp and aggressive movements using a manual metal instrument between the teeth — as if there were heavy tartar deposits, although there actually were not. The entire procedure lasted about 13 minutes — from the moment I sat in the chair until I was already leaving the clinic. Even considering that my teeth are generally well maintained, this is far too short for a proper professional cleaning. As a result, some tartar was still left, and the overall feeling afterward was very strange and unpleasant. What was especially surprising is that the price was exactly the same: my husband paid the same amount for a one-hour detailed cleaning as I did for a procedure that lasted about 13 minutes. It feels like some dentists do not consider professional teeth cleaning an important basic indicator of professionalism, and this directly affects the quality of treatment. Summary: • The female dentist who treated my husband was excellent, careful, and truly professional • My experience with the young male dentist raises serious concerns
I want to say a huge thank you to the young doctor who consulted and cleaned my teeth today. I found everything here to be to the point, without unnecessary words or fluff. The cleaning was 400,000 rubles, and the x-ray and consultation were completely free. The staff was very attentive. They spoke English or provided a translator. I was seen quickly, and I came in without an appointment. I highly…
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recommend them; they're waiting for you and they truly, honestly help you.
The dental clinic has excellent service, attentive customer care, modern equipment, and especially Ms. Tien is very dedicated in her consultations, understands customer psychology, and has excellent techniques. 10/10 for Ms. Tien.
I visited this clinic yesterday and was very pleased. I had a problem with a crown. The tooth underneath it had broken, and the entire structure was destroyed. The doctor restored everything for just 1,000,000 dollars. I highly recommend them.
My tooth, which had previously undergone root canal treatment, swelled during my trip. I waited a week for it to subside, but unfortunately, it didn't. Thanks to the reviews I saw here, I found this place. They took an X-ray and prescribed antibiotics. They didn't even charge for these procedures; they just asked me to come back in 5 days. My tooth was cleaned, and I only paid 300,000 VND. I'm…
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truly surprised by the price, and my tooth improved immediately after taking the antibiotics. I'm very happy now. You can go there with complete peace of mind.
Fantastic practice! I had problems with my wisdom teeth, and everything was checked and x-rayed. I received excellent treatment and care. Although everything was done with Google Translate, it all worked out well. Friendly doctor, clean practice. 😊
After visiting numerous clinics for advice on treating my "50%" decayed tooth, I stumbled upon this dental clinic. I assumed that most other clinics would mention root canal treatment and crown placement at a high cost, but I decided to go in for a consultation. After having my tooth X-rayed, I was surprised to find that Ms. Tien – a very caring dentist – advised me that for my "50%" decayed…
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d tooth, root canal treatment and filling would suffice. And indeed, after undergoing root canal treatment for almost three weeks, my decayed tooth was completely cured. I no longer experience nightly pain, and the entire process cost only 800,000 VND. I was incredibly happy and felt fortunate to have found this clinic. What I particularly appreciated was their direct consultation. Address the problem you're experiencing and treat it effectively! The staff is professional, provides excellent customer service, uses modern equipment, and the dentist is especially gentle – no pain or discomfort during the procedure. Wishing the dental clinic continued growth and recognition. Sincere thanks to Ms. Tien and the entire staff. HIGHLY RECOMMEND THIS PLACE!
We went for an appointment. It's a very good clinic. We were examined and treated without an appointment. The wait wasn't long.
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