Patients
Reviews of New Smile Dentists Patong Phuket.
Phuket, Thailand. 135 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
A genuine long-running Patong Beach clinic with three named and verified dentists, Dental Departures site-visit verification, and strong tourist infrastructure including multilingual staff and central beach location. Equipment includes CEREC 3D and CAD/CAM but no premium implant brands are disclosed, and no JCI or ISO accreditation is held. Light review manipulation deduction applied per tier rules; underlying review content reads authentic with named doctors and treatment-specific detail.
Authenticity
7/10Baseline 8: real clinic, 3 named dentists, Dental Departures verified (site visit + license). -1 light manipulation (4.82/135, Light tier). Final 7.
Treatment quality
7/10Baseline 7: CEREC 3D, CAD/CAM, digital X-ray confirmed. No premium implant brands disclosed. Light tier = -1 auth only, no treatment_quality deduction. Final 7.
Cleanliness
6/10Baseline 7: steam sterilization, CEREC, no JCI/ISO cert or number. -1 unsubstantiated EU-standard technology claim. Final 6.
Team
6/10Baseline 7: Dr. Achara (DDS, 41yr, multilingual), Dr. Sitthanon (DDS, 28yr), Dr. Woranis (DDS, MS Prostho, Dental Council Thailand). -1 generic website claim no specifics. Final 6.
Price value
7/10Baseline 7: consultation 500-1000 THB and All-on-4 250k-500k THB published. No brand-tier breakdown. Dental Departures value 4.74/5. No deduction. Final 7.
Tourist suitability
9/10Baseline 9: Patong Beach prime location, English/German/Japanese staff, Dental Departures verified, hotel complex setting, emergency dental for tourists. Final 9.
What comes up well
- 3 named dentists with DDS qualifications, 22-41 years experience
- Dental Departures verified via site visit and license check
- CEREC 3D + CAD/CAM + steam sterilization in-house
- Multilingual staff: English, German, Japanese, Thai
- Prime Patong Beach hotel-complex location for tourist access
Points to weigh
- Light manipulation: 4.82/135 reviews, no verification badges, Light tier -1 auth applied
- No implant brands disclosed anywhere - premium brand use unconfirmable
- EU-standard technology claim on website is unverifiable marketing language
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 135 reviews
Large back filling came out, walked in to New Smile the next morning, no problem in fitting me in, a quick and brilliant job. Absolutely brilliant. Great value/Cheap and professional. Well done.
Reply from the clinic
Thank you so much for visiting NewSmileDentists dental clinic in Phuket. It is nice to know that our teams can help you with your dental problem. Best regards, Dr. Achara
Excellent service and location. Went for a teeth cleaning, the price was good compared to Europe. The hygienist was very careful and did a good job.
Reply from the clinic
Response from the owner Edited 3 years agoThank you very much Cheng to give us a review, please take care and enjoy the rest of your holiday here. For you information, all treatment at private clinic in Thailand only is done by qualified dentist. Dental hygienist only working in public hospital under supervisor.
I rarely write reviews, but I couldn't help but leave one here. I was here at the beginning of my two-month trip to Thailand with terrible wisdom tooth pain. I called ahead and got an appointment right away. I barely had to wait once I got …
Affordable, efficient and honest. Super happy with my experience and would highly recommend if you’re looking for a professional service.
I had problems while on vacation – the dentist was very skilled, spoke English, and accommodated my requests. I would go back anytime. I wish we had a doctor like that in Germany – I would drive miles there. Everything was top-notch – practice, team, equipment – better than in Europe.
I cannot recommend this dental clinic highly enough. I paid a high price in Australia through COVID to get my dentures and they totally botched the job. They made the teeth too short, my top lip was longer than my teeth and this made my …
Reply from the clinic
Thank you very much Annie McGrath for your time to leave us a review. Your feedback helps us to improve service for everyone 😊 …
I highly recommend this dental clinic. I was super impressed with the high level of service and professionalism. Im not fond of dentists as I Iget anxious but I got two crowns and teeth whitening and the staff were brilliant. The quality …
Reply from the clinic
Thank you very much Michelle Markuse for taking time to leave us such a fantastic review!! We are happy to hear that you love the experience!!
Very good experience, doctor Chumporn waree gave me the cares I needed and all the medical staff was absolutely nice and professional. Need to dental care in Patong, go here.
Reply from the clinic
Thank you very much Victor for the review, hopefully you are feeling better now. Please take care and enjoy your holiday in Thailand
A quick cost estimate including an X-ray costs a whopping 1500 Baht! In the future, patients should absolutely be informed beforehand that this service costs THAT much!!! …
Reply from the clinic
Dear Peter Sorry if we have a broken communication with you , that was for Digital OPG X-ray + treatment plan and quotation. Please provide us your contact email we will send out to you. Thank you
I felt really well cared for by the whole team who were professional & lovely. Happy with the end result & will return if any major dental work is required. I wouldn't hesitate to recommend to my family & friends.
Reply from the clinic
Thank you very much for the great review. We are glad you like our service & staff, I will pass along the kind words to them. Please take care.
Amazing work & team my husband has a new smile now,we recommend new smile dentist in patong to everyone who needs any dental work done 💯 %. …
Reply from the clinic
Thank you very much Rosa for the great review, We are glad you like our service & staff, I will pass along the kind words to them.
I had pain in my gum and came here to get it checked. I got appointment the same day and they checked it well. Since they couldn't find any issue they only charged me 200 bath for the X-ray. I really appreciate the ease of getting …
Reply from the clinic
Thank you very much Mr. Michael Berggren for taking time to write us a review. Enjoy the rest of your time in Phuket, Please take care
When we travel to Phuket from Perth, Australia for a holiday, My wife & I have been using New Smile Dentists for our dental work for a number of years now. They are very professional, diligent & understanding as to your needs & what has to …
Reply from the clinic
Thank you very much Bruce Rintoul for giving us the opportunity to help you with your dental needs, We are so glad to hear you had a good experience with us. Enjoy the rest of your time here in Phuket, Please take care
Very very good service and professional dentist. If you think this is just a tourist dentist for get quick money and fix, you are …
Reply from the clinic
Thank you so much Dan for taking time to leave us this wonderful review. enjoy your holiday here in Phuket and Please take care
Great experience. Messaged the clinic on Google at 9 am and they booked two of is in for an 11am appointment that day. The Dentist owner was great to get along with and gave us a great clean. Would recommend to anyone wanting a dentist in Patong.
Reply from the clinic
Thank you for being a patient of ours:)We really appreciate having you here,Regards,Dr.Achara
I just had a complicated all front tooth bridge done....and i have nothing but absolute praise for the young guy who did it. Im a medical person and he was as professional as one could ask for. I have lived in Asia before and I know how good, the good ones are and these guys are it. 5 stars!!
Reply from the clinic
I am very happy to know that you are satisfied with my dentist. Thank you so much for visiting my clinic. It’s a pleasure meeting you. Regards, Achara
Had a routine check-up in April 2022, in general the clinic is clean and well equipped and staff are friendly and speak good English. But... …
Reply from the clinic
Dear sir, Sorry to hear that you have a problem with the fillings, can you please provide us your full name via email. [email protected] Thank you very much
Was fortunate to find this place. Recommend by my hotel, I dropped in late in the day for a crown. …
Reply from the clinic
Thank you so much for taking the time to leave us this wonderful review. Your feedback helps us to improve service for everyone.
Best doctors, nice place , and good professional behavior. I had problem with my tooth , it was Sunday and they are off , but i ask them to fix my tooth , they accept and did it . I appreciate it , thank you for everything.
Reply from the clinic
Thank you for your very nice comment. We try to do our best for everyone. Enjoy the rest of your holiday. Best regards. Achara
Incredibly friendly and knowledgeable staff. Had major work done and the staff walked me through the process, made sure I was comfortable and understood the procedure. The final result was amazing and I can finally smile again. Would recommend anyone coming to Thailand for dental work to check them out.
Reply from the clinic
Thank you so much for taking the time to leave us this wonderful review. We are glad that you love your New Smile , Your feedback helps us to improve service for everyone.
Very kind and polite staff. I'm usually a bit nervous before going to the dentist but they made a very good job! I didn't feel anything at all. Would go there over and over.
Reply from the clinic
Thank you so much Liane Kappeli for your review. Your feedback helps us to improve service for everyone.
I've been coming here for several years now. I've had crowns, an implant , cleaning and general dental work, all done meticulously. I've always found the dentists and staff highly capable and efficient would definitely recommend them to all my family and friends.
Reply from the clinic
Thank you for being a patient of ours! We really appreciate having you here.
I had an old filling in my right, lower molar crumble & eventually disintegrate a month or so before travelling to Phuket. There are a LOT of dentists available in Patong, but I hit the jackpot going to New Smile. I didn't need any cosmetic …
Reply from the clinic
Thanks.
Do not visit. I went for 2 crowns; 3-4 appointments in a week. Basically ground my tooth down too far, then new crown wouldn’t fit so an extra trip & prolonging the pain. …
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