Patients
Reviews of New Smile Dentists Patong Phuket.
Phuket, Thailand. 135 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
A genuine long-running Patong Beach clinic with three named and verified dentists, Dental Departures site-visit verification, and strong tourist infrastructure including multilingual staff and central beach location. Equipment includes CEREC 3D and CAD/CAM but no premium implant brands are disclosed, and no JCI or ISO accreditation is held. Light review manipulation deduction applied per tier rules; underlying review content reads authentic with named doctors and treatment-specific detail.
Authenticity
7/10Baseline 8: real clinic, 3 named dentists, Dental Departures verified (site visit + license). -1 light manipulation (4.82/135, Light tier). Final 7.
Treatment quality
7/10Baseline 7: CEREC 3D, CAD/CAM, digital X-ray confirmed. No premium implant brands disclosed. Light tier = -1 auth only, no treatment_quality deduction. Final 7.
Cleanliness
6/10Baseline 7: steam sterilization, CEREC, no JCI/ISO cert or number. -1 unsubstantiated EU-standard technology claim. Final 6.
Team
6/10Baseline 7: Dr. Achara (DDS, 41yr, multilingual), Dr. Sitthanon (DDS, 28yr), Dr. Woranis (DDS, MS Prostho, Dental Council Thailand). -1 generic website claim no specifics. Final 6.
Price value
7/10Baseline 7: consultation 500-1000 THB and All-on-4 250k-500k THB published. No brand-tier breakdown. Dental Departures value 4.74/5. No deduction. Final 7.
Tourist suitability
9/10Baseline 9: Patong Beach prime location, English/German/Japanese staff, Dental Departures verified, hotel complex setting, emergency dental for tourists. Final 9.
What comes up well
- 3 named dentists with DDS qualifications, 22-41 years experience
- Dental Departures verified via site visit and license check
- CEREC 3D + CAD/CAM + steam sterilization in-house
- Multilingual staff: English, German, Japanese, Thai
- Prime Patong Beach hotel-complex location for tourist access
Points to weigh
- Light manipulation: 4.82/135 reviews, no verification badges, Light tier -1 auth applied
- No implant brands disclosed anywhere - premium brand use unconfirmable
- EU-standard technology claim on website is unverifiable marketing language
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 135 reviews
I had to do a filling as the existing filling always old and broke while I was in Phuket. This place is clean and has new equipment. Staff speaks English and everyone is …
Reply from the clinic
We're so glad to hear you loved the experience! Thank you very much for the kind words.
Excellent result, very professional and friendly dentist. I highly recommend her.
Reply from the clinic
Thanks so much for visiting NewSmileDentists and you are happy with our services.
We visited New Smile Dentists in Patong Phuket for the first time on November 22, 2021. The reception was extremely friendly. One lady speaks German quite well and can translate for those not so fluent in English. The other does it from …
Reply from the clinic
Dear Khun Peter, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone:) Have a great day:)
Professional work.. great understanding from the doctor.. reasonable prices. I also want to thank the owner of the clinic. I highly recommend it.
Reply from the clinic
Thank you so mcuh for your review:) Your feedback helps us to improve service for everyone.
Modernly furnished practice. Very friendly and attentive team. The dentist is highly skilled yet gentle. The entire treatment was painless. The two crowns and fillings were reasonably priced. I can recommend them 100%. (And this is coming from someone who's quite afraid of the dentist 😅) …
Reply from the clinic
Thank you so much for such a great review! We're so glad you love our services 🙏🏼😊
I had root canal done have New Smile Dentist. Compared to the UK dentist that I go to, …
Reply from the clinic
Thank you so much for sharing your experience with us. We're happy that you have recovered from the pain.
Very professional, kind and competent dentistry staff. Highly recommend. I received a cleaning and whitening and felt both were of outstanding quality!
Reply from the clinic
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
One week after getting my two new crowns – extremely satisfied 🤗. One regular crown and one with root canal preparation were installed painlessly by a colleague. Highly recommended. Parking was easy. …
Thank you to the whole team at New Smile Dentists. I had such professional service from start to finish. The clinic is very clean and hygienic. …
A great dentist in Phuket. To my opinion the best dentist in Phuket. All my dental work went fantastic!!
The staff and professional dental team at New Smile Dentists are fantastic, I choose them after researching several clinics in Patong & they had one of the most professional websites & speedy response to messages. The team gave me …
The place is very easy to find. I booked an appointment by emailing them, and they gave me one for the day I wanted. The staff is incredibly friendly and even funny, with impeccable English. I was seen immediately (after filling out the …
Reply from the clinic
Thank you so much Nerea for taking the time to leave us this amazing review. hope you had a great holiday in Phuket, Please take care
New Smile Dentist was recommmended to me by a friend who had work carried out last year. i emailed Jariya from the UK before i arrived in Thailand, she was very helpful and I roughly knew the cost. My dentist Dr Nis was very helpful and …
Reply from the clinic
Thank you Coroline for giving us the opportunity to serve you.We're happy you're pleased with the results and that we were able to help. We really appreciate you taking the time to share your positive feedback with us.Thank you again and hope you have a great day :)
The service was excellent, everything was very efficient, they scheduled me and saw me the same day. I had a problem with a filling. The doctor did the job quickly, carefully, and efficiently. The entire staff was very polite and spoke English. The prices were very reasonable for a resort. Thank you.
Reply from the clinic
Thank you very much for your wonderful review.
I love this place!!! I saw Dr Nis for a crown that had fallen out and she cleaned, restructured the tooth and re-cemented the crown all during a walk-in visit. Also I chipped a tooth and she handled that expertly as well. Definitely …
Reply from the clinic
We are glad you like our service & staff, I will pass along the kind words to them. Thank you very much for the great review, Please take care.
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