Patients
Reviews of Natural Smile & Dental Care.
Bogota, Colombia. 259 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.7 out of 10
Overall score
Natural Smile & Dental Care is a bilingual English-Spanish multi-specialty clinic in northern Bogota with a genuine base of international tourist patients and named, praised doctors. However, a credible 2-star review documents staff using exit-blocking and pre-sent review links to pressure patients into 5-star Google ratings before they leave, and a near-duplicate review from the same name was detected, moderately undermining the overall score. Routine care (cleaning, whitening, fillings) appears reliable and affordable, but the aggressive upsell of add-on treatments warrants caution.
Authenticity
4/10Baseline 7: website, named doctors in reviews, genuine tourist accounts. -2 confirmed review-pressure tactic (staff blocks exit, sends link before patient leaves). -1 duplicate review detected (Fernando Garcia). Final 4.
Treatment quality
6/10Baseline 7: multi-specialty, genuine detailed positive accounts covering cleaning, surgery, whitening, fillings. -1 confirmed upsell pressure on sealants. Final 6.
Cleanliness
6/10Baseline 6: one review mentions good biosafety protocols; no facility photos or inspection records available. No deductions but no strong evidence above baseline. Final 6.
Team
6/10Baseline 7: Dr. Kimberly, Dr. Ana, Dr. Nancy named in genuine reviews; English-capable; coordinator Andres. -1 no credentials published on website. Final 6.
Price value
6/10Baseline 7: multiple independent tourists cite fair/reasonable/affordable pricing. -1 no published price list on website. Final 6.
Tourist suitability
6/10Baseline 7: bilingual confirmed, WhatsApp booking, northern Bogota location, multiple tourists visited. -1 upsell pressure tactic is a risk for unfamiliar tourists. Final 6.
What comes up well
- Bilingual English/Spanish team confirmed by multiple independent tourist reviews
- Dr. Kimberly praised by repeat USA patients for detail and professionalism
- Convenient WhatsApp booking, quick appointments, northern Bogota location
- Covers full specialty range: implants, veneers, endo, perio, surgery
- Multiple tourists independently describe prices as fair and reasonable
Points to weigh
- Staff documented blocking exit and sending review link before patient leaves to pressure 5-star Google ratings
- Near-duplicate review from same reviewer name about identical treatment detected
- Aggressive upsell of sealants reported with pressure tactics during appointments
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 259 reviews
HIGHLY RECOMMEND! We came from the United States and sought to find a good dental practice that would do our cosmetic fillings for our chipped teeth at a reasonable price. They over exceeded our expectations. The cleaning, procedure, and …
Reply from the clinic
Thank you very much🥰💜 this is all we need , satisfied and happy patients 🙏🏼 you will be always welcome! Thanks for trusting us …
The best experience with top-quality professionals who, from the moment you mention your treatment, guide you with love and complete professionalism! I completed my entire treatment, I've finished it now, and I can't stop smiling. Highly recommended! 💜✨️😍 …
Reply from the clinic
Luna 🥰💜 Thank you so much for trusting our team!! We love your results, keep smiling! 🙌🏼
From the first appointment, the service was excellent. They explained in detail the procedures that were best for me and that would be reflected in my smile. I was very happy with the results 😁😁😁😁 …
Reply from the clinic
Thank you so much, Jhofan, for sharing your experience! 🥰💜 Your satisfaction is ours!! We'll be here to take care of you.
Many thanks to Natural Smile & Dental Care, who received me very quickly and repaired my tooth when a small piece had broken off. Very kind and very professional!
Reply from the clinic
Ellen, thank you! 🙌🏼 We're so glad you were happy! 🥰 Our doors will always be open to take care of you. Thank you for your trust. 💜
Really nice and caring team. I was very happy with their service!
Reply from the clinic
Thank you René🥰 it was a pleasure to meet you and assist you to improve your oral health, you will be welcome when you come back.💜🦷 …
What an awesome experience we've had! The team was so helpful and went above and beyond to accommodate my wife and I. We decided to see the dentists in Bogota while visiting some friends who …
Reply from the clinic
Toni thank you so much💜🦷 to trusting and decide to be healthy, we will be present for you and help you to improve your oral health, we wait for you soon 🥰 …
I got a lot of work done here and I was really impressed. I got cavities filled, receding gums fixed, and a deep clean + whiten. They also …
Reply from the clinic
Thank you so much Philip to share your experience and trusting in our team💜✨ you will be always welcome here to care of you 🥰🥰 …
First time getting a deep cleaning in Colombia but I had a great experience with Kimberly. Gentle and accurate with her craft. Impressed, will have to come here more often
Reply from the clinic
Thank you very much Omar! 💙 we work to make the dental office a different experience for our patients, we will waiting for you with open arms when you visit Colombia again 🦷🥰 …
Excellent service, patient with my availability, and very reasonable prices. My teeth look great.
Reply from the clinic
Thank you Eduardo for sharing your experience and for your trust in the whole team 🥰🦷💜
I was in Bogotá for a dental appointment and went to Natural Smile. The service was 100% professional. First, they explained the services the office …
Reply from the clinic
Andrés, thank you for sharing your experience 🙏🏼💙 for trusting the whole team and making the decision to go for those changes you were looking for 🔥 You will always be welcome!
We are from Tampa, Florida, and were on a short vacation in Bogota for a few days. It was a last-minute decision to have a dental check-up and whitening done there, as the prices in Tampa are exorbitant. We found the closest dental care …
Reply from the clinic
Thank you so much Kenia to trusting us, was great to meet you and help you to improve your oral health 💜🦷you will be always welcome here 🥰 …
Highly recommended! Excellent service, a very empathetic, friendly, and positive team who make you feel great throughout the entire process, and my smile has improved a lot! 😁 …
Reply from the clinic
Thank you Rodian for sharing your experience and allowing us to take care of you 💜🦷🥰
The staff and doctors at Natural Smile are truly wonderful to interact with, and they are extremely capable! I came in for routine cleaning, whitening etc., but also ended up having a mouth guard made and getting preventative sealants to …
Reply from the clinic
Thank you so much Anne💜, for allowing us to be part of a positive change in your health, for trusting the whole team and deciding to prioritize your wellbeing. You will always be welcome and we will be waiting for you with open arms.🥰✨🦷 …
What an amazing dentist office! I was happily surprised by the professionalism and expertise of the staff. I highly recommend them and hope you give them a shot as I did. …
Reply from the clinic
Thank you very much Andres for taking the time to share your experience with us🥰we greatly appreciate your trust, you are and will always be welcome to continue taking care of your smile.💜💜💜 …
Went for pain treatment. Very good experience after all. They explained thoroughly every option I have and also guided the treatment with explanations and fotos. Felt very safe and the common fear of dentists didn't even arise. Communication and paperwork was fast and on point. Thank you, i would always be happy to return.
Reply from the clinic
Chris thank you so much🙏🏼 to trust us! We are happy to have been able to help you solve your problem.🥰🥰you will be always welcome here …
Excellent experience! A very professional team. My teeth were perfect 😊. 100% recommended. …
Reply from the clinic
Thank you, Alejandra, for allowing us to contribute to your health 💜💜 Thank you for your trust and for prioritizing us!! You will always be welcome 🥰🥰
My favorite dentist in the whole world! Will recommend her to all my friends who come to Bogota. Office is clean, bright and easy to find. Andrés at the front was so nice in scheduling, he made us feel like family. He speaks very good …
Reply from the clinic
Thank you so much for this beautiful message, to share your experience with our team 💜🥰 we feel grateful to help people needs care their oral health like you!! You will be always welcome, we will waiting for attend to you again!! …
Awesome professional dental practice + fluent English made it easy to get teeth cleaning, whitening & more. They were transparent about options & pricing and I appreciated that they made everything clear in advance. Also one of the most gentle yet effective dental treatments I’ve experienced. Highly recommend!
Reply from the clinic
Thank you so much Roohi 💙 to trust and decided do your treatment with us, you will be always welcome here 🥰🥰 …
Excellent experience with Dr. Vibiana, a very patient angel. The administrative assistant was the best of the best ❤️✅ Highly recommended!
Reply from the clinic
Indira, thank you so much for sharing your experience 💜 and for allowing us to contribute to your health!! 🦷 You will always be welcome!!
Don’t hesitate to book your appointment, I promise you won’t regret it. Great staff, very welcoming and makes you feel like family the moment you walk in the door. The work is top notch and I’m so happy to have gotten my dental care taken care of here. Thank you so much for taking great care of me Natural Smile!
Reply from the clinic
Thank you very much Katy💜We feel fortunate to help you with your oral health, thanks for trust us and give us smiling days, was great to meet you, we will waiting when you come back, you will be always welcome 🥰🥰 …
Excellent service. They treated me incredibly well. It was one of the best dental services I've received in years.
Reply from the clinic
Viviana, thank you for sharing your experience 🥰💜 Thank you for entrusting your health to our team and for allowing us to contribute to your well-being. You're always welcome!!
Excellent service, I felt very comfortable and the attention was incredible. They always strive to make the experience even better.
Reply from the clinic
Juana, how wonderful that your experience was positive 🫶🏼💜 We're so glad we contributed to your health!! You're always welcome, thank you for trusting our team!
Excellent service. Everything was very well explained and very professional. I will definitely return.
Reply from the clinic
Thank you Ricardo, for allowing us to be part of positive changes, for trusting in our hands, in our team 💙🦷 We'll be waiting for your return
Thorough analysis, clear explanations, welcoming staff, and comfortable treatment. I recommended this dental practice.
Reply from the clinic
Frida thank you so much to share your experience and trust us, thanks to allow us care about your oral health 🦷💜 you will be always welcome back 🥰 …
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