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Patients

Reviews of Medident Dentistas Cancún.

Cancun, Mexico. 73 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.5

out of 5, from 73 reviews

5 63
4 1
3 1
2 1
1 7
Carlos Anguiano via Google 1.0 out of 5
In my experience, very poor service. They put braces on me, and after two months, they haven't contacted me for a follow-up, even though I've called and texted to make an appointment, but I haven't heard back. Terrible service.
katherine soto via Google 5.0 out of 5
Specialists with a human touch... they treat you incredibly well, they're super professional, and they answer all your questions before any treatment. I highly recommend them, especially Dr. Roberto.
Marisol Farias Gervaldo via Google 5.0 out of 5
Dr. Roberto González did an impeccable job. They are very professional! I received wonderful care! I 100% recommend their clinic! Thank you so much for your professionalism!
Reply from the clinic

Thank you for your recommendation, Marisol! We look forward to continuing to help you smile so you can enjoy every amazing experience. Best regards

Alan Tauber via Google 5.0 out of 5
An excellent experience at Medident Cancun, MX with everyone I met from the receptionists, assistants and Dr. Roberto Carlos, Professor of Dentistry at the University. It all happened by chance really and the fact that he is open on Sundays. He loves his work as reflected in all the hours he puts in. Short story: I was at another dental clinic in Cancun and a procedure was recommended that I was’t…
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sure I needed so I wanted a second opinion. Dr. Carlos saw me that night, examined me and helped me through the possibilities for my teeth. He spent one hour with me for in-chair discussion and didn’t charge me a penny. After meeting this man and understanding that, for him, it was all about top quality workmanship and the top materials available in the world. I would return to his office for a 4 hour procedure on my 4 front teeth. The cost was so low I actually cried and offered more but he refused. I’m an older man from the United States and have never met a doctor as kind, skilled, and patient as Roberto. I would highly recommend Dr. Carlos to everyone as a Top Dentist anywhere in the world. While other clinics may cut corners or rush through things, he is the opposite. What you get is the best dental work in Mexico, I would suggest. If you are unsure of having dental work in Mexico, you will be amazed at the high-quality treatment and caring you will get with Roberto and all the people in the office. Amazing experience!

Reply from the clinic

Hi Alan! We really appreciate your support on us, and the beautiful way you express about our services. We are glad we gave you the best experience and results you could get here in Mexico and we are waiting with joy to attend you once again when you come to vacations and want to have a beautiful smile to enjoy your stay here, making the best whole experience you could have. Have an incredible life and greetings from all of our team, welcome to the #MedidentFamily.

Varsha Chhablani Makhijani via Google 5.0 out of 5
This is the best dentist place you could ask for. We were on a family vacation and the day we landed on Aug 5th my husbands tooth started hurting super super bad. He was already in pain since the past few days however he thought he would survive the trip but as soon as we landed it got worst. Our hotel helped us get in touch with this doctor and we are so happy and amazed at the great service by…
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the doctor and his receptionist who not only got us the appt but made the tooth extraction process so easy and painless for us. We left with painkiller prescriptions. Our vacation was so much smoother. Highly recommend this doctors office. Affordable prices too !!!

Reply from the clinic

Hi Varsha! We appreciate so much your opinion of us, we are happy to know that your vacations became more pleasant and and could've enjoyed it the way it meant. We'll care for your and your family's smiles any time you visite us! Greetings!

Aranzazu Aleman via Google 5.0 out of 5
Dentist Roberto is incredibly professional, friendly, and patient when explaining anything that might be wrong with your teeth. I highly recommend him. I had a slightly delicate procedure, but I felt great afterward thanks to the medication he prescribed and the excellent work he did. Plus, his prices are competitive!
Alondra Balam via Google 5.0 out of 5
Very good service, although they take a little while to attend to patients because of the treatment they're doing, but everything is great :) I started my orthodontic treatment here 2 days ago :)
PA Bardet via Google 5.0 out of 5
Arriving in Cancun the day before and having a severe toothache, I found Medident thanks to Google reviews. I went there primarily because I had read positive reviews on Google, but especially because the clinic was open on Sundays. There, a patient and attentive dentist, who takes care to explain the steps to patients, especially when, like me, you are not very reassured about going to the…
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dentist in Mexico! At the end of the consultation, the doctor prescribes a prescription to relieve the pain. Finally, I was able to start my vacation after the consultation. I recommend it if, like me, you are urgently looking for a dentist in Cancun!

Reply from the clinic

Thank you very much, Bardet! We hope we made your vacation an unforgettable experience and know that we are here for you whenever you need us.

Thomas Kramer Reutler via Google 5.0 out of 5
I came for a dental emergency while passing through Cancun. I think the service and work were excellent. Thank you very much.
Jacqueline Morales Patiño via Google 5.0 out of 5
I loved the treatments I had, and the whitening also made my teeth super white. The facilities were excellent, and everyone was very friendly. Thank you so much.
Ivette morales via Google 5.0 out of 5
Excellent service, I love the way they treat you, they explain each step to follow and the doctors are very beautiful.
Ignacio Martinez via Google 5.0 out of 5
I had all 4 surgeries and I didn't feel any pain during or after, plus with conscious sedation I was very relaxed and the doctors were super friendly.
Shirley Stephanie Batun Hau via Google 5.0 out of 5
The clinic has excellent facilities and doctors. The care is always good, and they are genuinely concerned about the well-being of their patients. I highly recommend it.
Andrea Cancun via Google 5.0 out of 5
My best wishes, excellent doctor and perfect work. Very professional in every way. Very satisfied. I'll be back soon.
Claudia Alvarez via Google 5.0 out of 5
I had my wisdom teeth removed painlessly in 20 minutes… I'm impressed. I have a very low pain threshold. Excellent service with a personal touch.
Aldo Rainero via Google 5.0 out of 5
Excellent service, a gentle and professional approach with incredible results. I came for the first time because of the good reviews, and it has been even better than I expected. Both Dr. Roberto Gonzalez and Dr. Leslie Gonzalez offered solutions for teeth that another clinic had considered lost. I am very satisfied with the results! Thank you so much!
Marisabel Tuz via Google 5.0 out of 5
I loved how my teeth looked after my orthodontic treatment. Dr. Cristina is the best. You really feel comfortable with her. The receptionist takes great care of you, and the atmosphere is comfortable. The treatments aren't very expensive, and if you have the opportunity to go, don't miss it, especially because it's part of your health. 🥰❤️
Ámbar Cazarín via Google 5.0 out of 5
I just had my tooth pulled in less than 30 minutes, Dr. Roberto González is awesome!! 🫰🏽🫰🏽🫰🏽🫰🏽💛💛💛💛 …
Miguel Trejo via Google 5.0 out of 5
Excellent service. The care provided by Dr. Roberto and his team is truly exceptional. I highly recommend him. His personal management of my anxiety helped me greatly, giving me the confidence to make sure everything would flow smoothly. Thank you!!!
Juan Torres H via Google 5.0 out of 5
The treatment I received from Dr. Melissa was perfect, I highly recommend her.
Liliana Alcantara via Google 5.0 out of 5
The service is good; they give you all the necessary information about the procedures. The staff are very friendly, and their prices are reasonable. :)
Taelor via Google 5.0 out of 5
I traveled from Houston Texas to get a root canal, fillings, and crowns. From the moment I got here I felt very comfortable, and cared for. Dr. Roberto is very kind, patient, and considerate. I can tell he really knows what he’s talking about, and takes his time to do his job correctly. He listen to me whenever I said that something hurt, or didn’t feel right. He talked me through the…
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procedures, and help me to understand why I needed everything that I got done. There were plenty of other doctors that helped me, and they were all just as caring and professional. They all made me feel safe, and I can’t express how grateful I am. I’m so happy that I chose this dentist, and I will be coming back to get more work done in the future.

Jorge Merlevede via Google 1.0 out of 5
Terrible experience. 1. I went to my first appointment and filled out my file. For the second appointment, I had to fill out the file again because they lost it. 2. At that second appointment, the doctor arrived an hour late. 3. Once she started treating me, she couldn't even remember which tooth she was supposed to treat. I had to tell her because she didn't have my file with her. 4. Throughout…
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hout the entire treatment, the doctor was gossiping with another doctor. 5. At the third appointment, the doctor didn't show up... at that point, I decided to change clinics.

Rivero Vicente via Google 5.0 out of 5
Excellent attention from all the staff, they are kind and patient, if you have a question they explain it to you in a friendly manner, I went to have my fourth molars removed and it was an excellent operation, the doctor is very good at his job and provides you with good care after the operation, if you have any questions about your operation you can schedule an appointment to be checked and…
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they don't charge you anything, it really is a good clinic and they have doctors specialized in each area, I fully recommend it for the quality of service they offer and how affordable it is.

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