Patients
Reviews of Marín García Clínica Dental - Clínica Dental en Barcelona.
Barcelona, Spain. 77 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 77 reviews
Delighted with the team at this center! The staff, facilities, and technology are excellent. The treatment is professional and friendly. I am very satisfied with the treatment!
Very professional, impeccable attention. Pleasant in the treatment,. I wear my whole mouth, part of the top and bottom, and a fixed denture. It's been about 5 or 6 years. And I've never had any problems. Not one. Totally recommend.
I've been with them for a month now, I started with hygiene and finally decided to do everything that touched my mouth. So far everything is perfect, great treatment from the professionals who work there. Easy payment methods, well-explained budget... In addition to the professionalism in their field, the attention and treatment are to be appreciated since often when someone goes to the dentist…
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they are usually anxious and that makes everything easier. Thank you! ;)
I had a terrible fear of the dentist for years, but thanks to them, it's completely disappeared. I'm delighted with the dentist, the assistants, and the reception staff. I definitely recommend them. They explain everything, calm you down, and make your fear vanish. Going to the dentist is no longer a trauma for me. Thank you so much for your patience.
I'm very happy with this clinic. It's definitely the one for me. They are very professional and efficient, and the staff always makes sure to explain everything in detail. Add to that the excellent results of the few procedures they've done for me, and I won't hesitate to continue putting myself in their hands for anything I need. Thank you so much! ☺️
I'm very impressed with this dental clinic. I was treated in the past by Dr. Garriga, and recently by Drs. Sergio Marín and Susana García. They are splendid professionals who explain all the procedures and their costs in detail and understand the anxiety some of us have at the dentist. The service is top-notch. Going to the dentist like this can actually be a positive experience. Thank you so…
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much, and please keep up the good work!
Reply from the clinic
Hi Elena, thank you so much for your review. Dr. Marín, Dr. García, and the rest of the professionals at the Marín García dental clinic in Barcelona understand that patients need to understand the treatment, its procedures, and the costs. We strive to provide personalized care so that patients feel confident and leave with positive memories of their visit to the dentist. 😀
First of all, I had a cleaning, which turned out to be terrible. It was very cheap, yes, but superficial and very poorly done. But the worst part came when I had an interproximal cavity (an implant next to it), and Dr. Vanessa Rodriguez drilled the entire tooth through the middle, when in fact the cavity was on one side. In short, she left a cavity on the side. And when I went to get my implant…
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t checked a few days later at another clinic, they told me I had a hole in that tooth, that is, part of the cavity the doctor hadn't cleaned. To top it all off, I have to say that the treatment I received from this doctor was beyond bad. She treated me with a certain apathy and mockery, also saying that if it hurt later, I shouldn't complain. After a few days, they fixed the damage this doctor had done to me at another location, but I was in pain for days and days, and the tooth was doubly damaged by her poor practice and the way she treated the cavity. I went to complain, and at least Dr. Marín was kind enough to accept that the treatment was done incorrectly and that he would refund my money. Even so, the tooth had already been retouched, and on top of that, he told me he would have done the same procedure as the doctor. To my point, if the cavity is on one side, like Carai, it will be clean if it's not done on the outside (in this case, it was as easy as removing the implant, cleaning it, and replacing it. And even without removing the implant, it could be cleaned on the outside, not by drilling the entire tooth in the middle! I'm not a dentist, and even then, it's obvious. At another clinic, they were shocked at such a procedure). Absolutely ridiculous. I don't recommend this place at all. This is a response from the clinic; you have a lot of nerve. I was refunded because Dr. Marín personally apologized for the work done by Dr. Rodriguez. He himself saw and certified that the doctor had left cavities. He said he was very sorry, that he would speak to her, and that he would refund me. But I wish everything were as easy as this. My tooth was already damaged because of this woman. And let's not even talk about the cleaning. Because I can see you have the nerve to say that the amount was refunded to keep me quiet. If it hadn't been a bad job, you wouldn't have to return the money. That clearly demonstrates your mistake. And the reviews that are now "coincidentally" coming out praising Dr. Rodríguez and the hygienist, ahem... Honestly, if anyone wants to risk going there, go ahead. I wouldn't recommend it.
Reply from the clinic
Dear Aurea, We are very sorry to hear about your situation, although we do not share your account of what happened with the treatment performed by Dr. Rodríguez. At our clinic, patient satisfaction is our top priority, and we have demonstrated this in every visit you have made, striving to find the best solution to your needs. Given the track record and experience of Marín García Dental Clinic, we can assure you that both the cleaning (which lasted one hour) and the work performed by Dr. Rodríguez were carried out with the highest standards of quality and professionalism. The refund for this treatment was issued to avoid any conflict with you. Sincerely.
The experience has been excellent. I was undergoing quite complicated, long orthodontic treatment with an unclear prognosis, and the result has been magnificent. During the treatment, some problems arose that were finally resolved very satisfactorily. The orthodontist (Cristina) and the entire team that treated me are excellent professionals. I highly recommend them!
Going to the dentist is unpleasant, but Sílvia gave me a wonderful oral hygiene treatment, and what I liked most was her kind treatment and her careful, gentle, and respectful way of working, often asking me if I was doing well and if I wanted a break, which I really value in a professional.
Thank you, Dr. García, for calling me, and I accept your apology. I will continue to go; as I mentioned, I am very happy with the entire team of professionals.
I have been a customer for several years and honestly very disappointed with the treatment currently. They have changed and gotten worse, a lot of turnover and very little attention to the patient. They have lost a customer.
Reply from the clinic
Hello Eduard, We are sorry for the situation, but your case is as follows: you had orthodontic treatment with us that ended in May 2023 (more than two years have passed). Since then, you have had both upper and lower splints, and you have come to the clinic because your lower retainer has broken and you want us to replace it for you free of charge. As we told you at the time, the warranty is one year, and in your case more than two years have passed. As you will understand, we cannot do this. If this makes the perception of our treatment worse, we do not believe that we are doing anything wrong. However, please contact us and we will deal with your case in person. Best regards,
I had been a client of this clinic since 2016, but this week I stopped being one for good (especially since my dentist, Sergi Marín, recently stopped working there. He, along with hygienists Silvia Valero and Jenifer Cruz, are the only people I can consider truly professional who have treated me there). It's best not to even mention the others, both for their lack of tact and professionalism,…
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and for their attempts to justify the unjustifiable. My experience last week was absolutely terrible due to a cleaning performed with malpractice (scraping so hard I couldn't stand it anymore) by hygienist Mercedes Arévalo, after a change in my afternoon appointment (lately they always call or change schedules without prior notice and in a rush). This hygienist, if I can call her a professional, proceeded to scrub so deeply and so forcefully that I bled throughout the entire cleaning. I had to take two doses of chlorhexidine to stop the bleeding, and worst of all, after causing a wound on my lower left gum, it awakened a fistula that had been dormant since 2009, located under a tooth that had undergone root canal treatment and was crowded. Everything had been sealed and perfect since 2009, and during the two semi-annual cleanings I had there with the dentist Silvia Valero, there hadn't been any problems until I had the misfortune of being treated by that other woman. At the end of the cleaning, she recommended an evaluation by a periodontist for a deeper curettage (something that had been recommended to me before, even though I already brush three times a day and have two cleanings a year). This time, I decided to make an appointment with the periodontist, and two days after the cleaning, I started to feel discomfort. I saw that a considerable internal abscess had appeared, and the frontal fistula had awakened and become infected again after 15 years of tranquility. When I tried to explain my situation to periodontist Lory Abrahamian, she attempted to justify it by saying that the "invisible" infection was probably already present when I went for my cleaning. What a coincidence! And it magically appeared two days after an excessive cleaning... Without any arguments, she tried to defend the indefensible, believing she was speaking to just any patient (I'm 51 years old, and I can assure you that since I was 14, I've had more dental experiences as a patient than this young lady could ever have. Furthermore, I have a modicum of common sense to know when there is good and bad practice, unlike her, no matter how much of a doctor she is). In short, I've had to start taking antibiotics, and this will likely lead to the loss of the crowded front tooth (it's unlikely the tooth will withstand a second root canal). Finally, since she couldn't justify herself by arguing that I wasn't letting her explain clearly, she decided to escalate the matter to the clinic manager for an explanation, but not before telling me that, since I hadn't allowed her to examine me more thoroughly, she wouldn't even recommend antibiotics. She said the manager would assess the situation (of course, I wasn't going to sit around waiting to start taking them). It's probably best they don't bother because the damage is already done. For the last couple of years, there have been too many staff changes, negligence in scheduling hygiene appointments—they don't even schedule you until the six-month appointment book opens (I had to call to schedule my last cleaning myself because of their oversight), the occasional rude and inappropriate response, etc. It's a shame Sergi Marín left the clinic; they always lose their best staff, and of course, he won't be able to fix this mess, so I'm going to have to change clinics. I'm giving them one star because otherwise they can't be published, but if it weren't necessary, I wouldn't even give them one star.
Terrible administrative management and customer service. This is the second time I've tried to use their services and it's gone wrong. They notify you 30 minutes in advance via email that they can't assist you, and they don't even bother to call back or offer a different appointment time.
Reply from the clinic
Hi Julia, we're very sorry you weren't assisted properly. Please contact us again and we'll do our best to help you. Thank you.
A dental clinic with exceptional patient care. I truly appreciate the care provided by all the clinic's professionals, and I'd like to highlight the kindness of Jenny the receptionist, the thoughtfulness of Silvia the hygienist, and the professionalism of both doctors, Dr. García and Dr. Marín.
Reply from the clinic
Thank you so much, Mari, for your feedback. Best regards
I got a facial cleansing, and the woman who did it had amazing hands because I didn't feel any discomfort. The service is excellent, they're very attentive and professional. I LOVE THIS PLACE! If I could give it more stars, I would!
Terrible administrative management. I requested an appointment two weeks ago through Top Doctors. Today, the day of the appointment, I arrived. The receptionist told me this afternoon that I didn't have an appointment. That's not how it works. I have to wait for them to call me to come in, and they haven't called me. At the moment, I don't have a crystal ball to know for sure. Naturally, I…
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didn't go into the consultation room since I didn't have an appointment. But I'm definitely not going back. Management is crucial to a company's success.
Reply from the clinic
Hi Raquel, we're very sorry to hear what happened. We're doing our best to handle the requests we receive from Top Doctors. Please contact us via WhatsApp, phone, or email, and we'll do our best to provide you with the best possible service. Thank you.
I had orthodontic treatment, teeth whitening, and other treatments. And I'm very satisfied with the results; now I have the perfect smile. :) It's also worth mentioning the treatment I received there; it was unbeatable! Thank you so much!
First of all, I had a cleaning, which turned out to be terrible. It was very cheap, yes, but superficial and very poorly done. …
Today I visited for dental hygiene fully recommended and prices are affordable
I made an appointment for my mother's dental hygiene. She told me she was very pleased with the treatment received by the hygienist, Merche, who was very kind and patient, in addition to the excellent results. We highly recommend her!
Incredible! Please raise Vanesa Rodriguez and Silvia Valero's salaries. They're truly amazing. They've treated me so well. Their kindness and the care they show are top-notch. They're always asking me how I'm feeling. Going to your clinic and having them treat me is a joy. I can only thank you so much for the way you treated me, Vanesa, Silvia, and Jenny. Thank you so much.
Outstanding professionals in their treatment and care. I would definitely recommend them to everyone.
I imagine they must be overwhelmed with patients, as the receptionist at the entrance has ZERO interest in getting new patients… I went in to ask for an orthodontist, and since she wasn't wearing a mask, she gave me a card and told me to do everything by phone… I asked for a mask because I was genuinely interested in getting treatment, and she refused… If she's so concerned about the restrictions,…
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she should start by wearing her own mask correctly, as it only covered her mouth and not her nose and mouth as it should… I don't know what kind of dentists work at the clinic, but the service at the entrance leaves much to be desired.
Reply from the clinic
Hello, good afternoon. We regret the situation. We are improving our protocol for responding to people who arrive without a mask. We would appreciate it if you could come back, and we will give you the best possible service. Regards.
I'm very happy with my porcelain veneers. Although the address doesn't ring a bell. It used to be in Plaza Ibiza or something like that. I regret not getting balayage highlights.
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