Patients
Reviews of Maheera Dental Health.
Batam, Indonesia. 33 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Maheera Dental Health is a well-equipped local practice in southwest Batam with modern X-ray facilities and generally friendly service. A scheduling breakdown that left a booked patient waiting 80 minutes untreated and an impatient approach to needle-phobic children are documented concerns. The southwest Batam location and absence of any tourist-oriented signals make it unsuitable for dental tourism.
Authenticity
7/104.73 rating with 2 negative reviews out of 33 is credible. No named doctors in reviews. Two specific negative incidents (scheduling failure and pediatric impatience) are plausible and independent. One 5-star reviewer notes pricing discrepancy between stated and charged amount.
Treatment quality
7/10Natural-looking front tooth filling praised. X-ray equipment on site. Child treatment approach is a concern: one reviewer reports doctor proceeded without calming a needle-phobic child, risking lasting trauma. Scheduling failure left one booked patient untreated after 80-min wait.
Cleanliness
8/10Clean, tidy, modern environment consistently noted. Modern equipment including X-ray and complete tools per multiple reviewers. Staff plays children's songs at reception to keep babies calm.
Team
7/10Doctor praised for friendliness and clear explanations by majority of reviewers. Pediatric technique criticized by one parent: impatient, no coaxing for anxious children. Admin failed to communicate delays to a booked patient for 80+ minutes. Front desk plays children's music to soothe babies.
Price value
6/10Described as affordable by most reviewers. One reviewer notes 'the cost is wrong compared to what is stated' - suggests a pricing discrepancy between displayed/quoted and charged prices. This is a minor but relevant tourist risk.
Tourist suitability
4/10Located in Marina/Sekupang, southwest Batam - far from tourist ferry terminals. No foreign or Singaporean visitor mentions. Pricing discrepancy concern and scheduling failure are both problematic for time-constrained tourists. Not suitable for dental tourism.
What comes up well
- Modern equipment including dental X-ray on site
- Natural-looking front tooth fillings praised
- Reception plays children's songs to soothe young patients
- Online reservations available
- Affordable pricing per majority of reviewers
Points to weigh
- Booked patient waited 80 minutes with no communication, was never treated; clinic closed before seeing them
- Doctor impatient with needle-phobic child: proceeded without calming the patient, risk of trauma
- One reviewer notes charged price differs from stated price
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 33 reviews
The doctor lacks patience when treating child patients, no coaxing or persuasion. If the child is afraid of needles, he won't persuade the doctor. He just pulls things out with tweezers. Not recommended for child patients. It can traumatize the child.
Reply from the clinic
Thank you, Ms. Khanaya, for your feedback. We apologize if you found your experience less than satisfactory. We understand that caring for pediatric patients requires a special approach and extra patience, especially if the child is fearful or anxious about procedures like injections or tooth extractions. In certain circumstances, swift and decisive action is necessary for the child's safety and to prevent further pain. Nevertheless, we strive to use a child-friendly approach as much as possible. Your feedback is crucial for us to evaluate and improve our services in the future. Thank you for your trust in Maheera Dental Health.
I am very satisfied with the service at this dental clinic, the doctor and assistant are also friendly 😊 …
Reply from the clinic
Thank you sis 🙏 stay healthy, waiting for the next check-up
The service is good (fast), the place and location are comfortable and clean
the place is really nice, comfortable and the service is good
friendly service, the doctor is also great and clear 😍 …
Recommended dentist practice in Marina, there is also modern circumcision👍 …
Complete and modern dental equipment, including X-rays and other equipment. I filled my front teeth, which were very natural and beautiful.👍 …
I was very satisfied with the service at this dental clinic. From the moment I arrived, the clinic felt clean, tidy, and comfortable. The administrative staff was friendly and helpful, and the registration process was straightforward.
Great service, very friendly doctor, very affordable price. The explanations from the doctor and assistant were easy to understand. Definitely recommend.
Reply from the clinic
Thank you for your review. It motivates us to provide even better service. Stay healthy, and don't forget to stop by again if you have any dental issues. 😁
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