Confidential — for patient review

Maheera Dental Health

Ruko Galaxy Park, Blok C, Nomor 09, Batam, Indonesia

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Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 6.4/10 4.7/5  · 33 reviews

SmileJet AI Audit Score for Maheera Dental Health: 6.4/10 overall. Authenticity: 7/10 — 4.73 rating with 2 negative reviews out of 33 is credible. No named doctors in reviews. Two specific negative incidents (scheduling failure and pediatric impatience) are plausible and independent. One 5-star reviewer notes pricing discrepancy between stated and charged amount.. Treatment Quality: 7/10 — Natural-looking front tooth filling praised. X-ray equipment on site. Child treatment approach is a concern: one reviewer reports doctor proceeded without calming a needle-phobic child, risking lasting trauma. Scheduling failure left one booked patient untreated after 80-min wait.. Cleanliness: 8/10 — Clean, tidy, modern environment consistently noted. Modern equipment including X-ray and complete tools per multiple reviewers. Staff plays children's songs at reception to keep babies calm.. Team: 7/10 — Doctor praised for friendliness and clear explanations by majority of reviewers. Pediatric technique criticized by one parent: impatient, no coaxing for anxious children. Admin failed to communicate delays to a booked patient for 80+ minutes. Front desk plays children's music to soothe babies.. Price Value: 6/10 — Described as affordable by most reviewers. One reviewer notes 'the cost is wrong compared to what is stated' - suggests a pricing discrepancy between displayed/quoted and charged prices. This is a minor but relevant tourist risk.. Tourist Suitability: 4/10 — Located in Marina/Sekupang, southwest Batam - far from tourist ferry terminals. No foreign or Singaporean visitor mentions. Pricing discrepancy concern and scheduling failure are both problematic for time-constrained tourists. Not suitable for dental tourism.. Summary: Maheera Dental Health is a well-equipped local practice in southwest Batam with modern X-ray facilities and generally friendly service. A scheduling breakdown that left a booked patient waiting 80 minutes untreated and an impatient approach to needle-phobic children are documented concerns. The southwest Batam location and absence of any tourist-oriented signals make it unsuitable for dental tourism. Key strengths: Modern equipment including dental X-ray on site; Natural-looking front tooth fillings praised; Reception plays children's songs to soothe young patients; Online reservations available; Affordable pricing per majority of reviewers. Points to note: Booked patient waited 80 minutes with no communication, was never treated; clinic closed before seeing them; Doctor impatient with needle-phobic child: proceeded without calming the patient, risk of trauma; One reviewer notes charged price differs from stated price. Confidence: Medium. Based on 33 reviews and 1 sources. Audited 18 May 2026.

SmileJet AI Audit

6.4 /10

Confidence

● Medium

Audited 18 May 2026

Authenticity

7

Treatment Quality

7

Cleanliness

8

Team

7

Price Value

6

Tourist Suitability

4

"Maheera Dental Health is a well-equipped local practice in southwest Batam with modern X-ray facilities and generally friendly service. A scheduling breakdown that left a booked patient waiting 80 minutes untreated and an impatient approach to needle-phobic children are documented concerns. The southwest Batam location and absence of any tourist-oriented signals make it unsuitable for dental tourism."

Highlights

  • Modern equipment including dental X-ray on site
  • Natural-looking front tooth fillings praised
  • Reception plays children's songs to soothe young patients
  • Online reservations available
  • Affordable pricing per majority of reviewers

Watch out for

  • Booked patient waited 80 minutes with no communication, was never treated; clinic closed before seeing them
  • Doctor impatient with needle-phobic child: proceeded without calming the patient, risk of trauma
  • One reviewer notes charged price differs from stated price

Score Breakdown

Authenticity
7

4.73 rating with 2 negative reviews out of 33 is credible. No named doctors in reviews. Two specific negative incidents (scheduling failure and pediatric impatience) are plausible and independent. One 5-star reviewer notes pricing discrepancy between stated and charged amount.

Treatment Quality
7

Natural-looking front tooth filling praised. X-ray equipment on site. Child treatment approach is a concern: one reviewer reports doctor proceeded without calming a needle-phobic child, risking lasting trauma. Scheduling failure left one booked patient untreated after 80-min wait.

Cleanliness
8

Clean, tidy, modern environment consistently noted. Modern equipment including X-ray and complete tools per multiple reviewers. Staff plays children's songs at reception to keep babies calm.

Team
7

Doctor praised for friendliness and clear explanations by majority of reviewers. Pediatric technique criticized by one parent: impatient, no coaxing for anxious children. Admin failed to communicate delays to a booked patient for 80+ minutes. Front desk plays children's music to soothe babies.

Price Value
6

Described as affordable by most reviewers. One reviewer notes 'the cost is wrong compared to what is stated' - suggests a pricing discrepancy between displayed/quoted and charged prices. This is a minor but relevant tourist risk.

Tourist Suitability
4

Located in Marina/Sekupang, southwest Batam - far from tourist ferry terminals. No foreign or Singaporean visitor mentions. Pricing discrepancy concern and scheduling failure are both problematic for time-constrained tourists. Not suitable for dental tourism.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose Maheera Dental Health in Batam?

General dental clinic in Batam offering a full range of oral health services for local residents and visiting patients.

Maheera Dental Health is a general dental clinic based in Batam, Indonesia, providing comprehensive oral health services to patients in the surrounding area. The clinic delivers preventive, restorative, cosmetic, and orthodontic dental treatments, addressing the full range of common dental needs from routine check-ups to more involved clinical procedures. The name Maheera reflects a tradition of skilled and attentive professional care, with the practice positioned to serve both local patients and those visiting from Singapore and the broader region.

Batam is part of Indonesia's Riau Islands and lies approximately 20 kilometres south of Singapore, separated by the Strait of Singapore. High-speed ferry services operating from Batam Centre, Harbour Bay, and Sekupang terminals connect to Singapore's HarbourFront and Tanah Merah ferry terminals, typically within a one-hour crossing. This short travel time and the significant difference in treatment costs -- generally 20 to 40 percent of Singapore fees for comparable services -- have established Batam as a practical and popular dental tourism destination for Singaporean residents, expatriates, and regional travellers seeking high-quality care at accessible prices.

Preventive dentistry is the foundation of the clinical programme at Maheera Dental Health. Professional scaling and polishing removes calculus and plaque deposits that daily brushing and flossing cannot fully address, reducing the risk of gum disease and dental decay. Regular preventive appointments, typically every six months, allow the attending dentist to monitor the health of gum tissue, identify early caries, assess the integrity of existing restorations, and provide tailored oral hygiene advice. Catching dental problems early means simpler, less invasive, and less costly treatment overall.

Restorative services address teeth that have been damaged by decay, trauma, or wear. Tooth-coloured composite resin fillings are placed in cavities to restore function and aesthetics, blending with the natural tooth colour for an inconspicuous result. Where cavity size or tooth structure loss is more significant, indirect restorations such as ceramic inlays or onlays may be recommended for their superior strength and fit. Dental crowns are used to restore teeth that have suffered extensive damage, rebuilding them to their original shape and protecting the remaining tooth structure from further breakdown.

Root canal treatment is available for patients with infected or severely inflamed pulp tissue, whether caused by deep decay, repeated dental procedures, or trauma. The treatment removes the compromised pulp, thoroughly cleans and shapes the root canal system, and seals the tooth to prevent bacterial re-entry. Following endodontic treatment, a crown is typically recommended to provide long-term protection and restore normal biting function. Root canal therapy preserves the natural tooth, avoiding the more extensive treatment required after extraction and replacement.

Tooth extraction is performed when a tooth cannot be restored, covering both routine simple extractions and more involved surgical extractions of impacted or fractured teeth. Patients who have lost teeth through extraction or other causes may wish to discuss tooth replacement options including removable partial dentures, fixed dental bridges, or dental implants, all of which restore appearance and function to different degrees and with different long-term maintenance requirements.

Cosmetic dental services at Maheera Dental Health cater to patients who want to enhance the appearance of their smile. Professional tooth whitening is one of the most requested cosmetic treatments, addressing discolouration from coffee, tea, wine, tobacco, and natural ageing. Composite veneers and porcelain veneers provide more comprehensive aesthetic transformations, correcting chips, gaps, uneven shapes, and persistent discolouration that whitening alone cannot resolve. Composite bonding offers a quicker and more affordable option for targeted aesthetic improvements on individual teeth.

Orthodontic treatment for crowded, spaced, or misaligned teeth is available using fixed metal bracket systems or ceramic bracket systems. The multi-appointment nature of orthodontic therapy suits patients who can commit to a regular schedule of check-ups and wire adjustments over a period of months or years. Patients from Singapore who undertake orthodontic treatment in Batam benefit from cost savings that can be substantial over the full treatment duration, and the ferry link makes maintaining a monthly appointment schedule straightforward.

Patients evaluating Maheera Dental Health should confirm that the attending dentist holds a drg. credential and is registered with the Indonesian Dental Association (PDGI). Asking about diagnostic radiography capability, and whether the clinic can refer to specialist practitioners for periodontic, endodontic, or oral surgical cases that exceed general practice scope, supports an informed choice. WhatsApp is the standard method for appointment booking in Batam, and patients are encouraged to contact the clinic before travelling to confirm appointment availability, discuss the treatment they require, and obtain a written cost estimate in Indonesian Rupiah before committing to the visit.

Patient Reviews from Batam

4.7

★ 33 reviews

M

Muhammad Iqbal

April 2026 · ★ 5

Google

Good service, but the cost is wrong compared to what is stated.

Clinic response ():

Response from the owner 3 months agoHi, good afternoon, sis.. Thank you for your review, sis.. For this error, you can confirm it via our WhatsApp, sis 😊🙏🏻 … Translated by Google ・ See original (Indonesian)

M

Meksa

April 2026 · ★ 5

Google

The place is comfortable and the service is pleasant👍🏻 …

Clinic response ():

Response from the owner 3 days agoThank you sis 🙏 stay healthy, waiting for the next check-up … Translated by Google ・ See original (Indonesian)

M

Mutiara Laila

April 2026 · ★ 5

Google

very good and friendly service, the place is very comfortable, topp dehh!!

Clinic response ():

Response from the owner 3 days agoThank you sis 🙏 stay healthy, waiting for the next check-up … Translated by Google ・ See original (Indonesian)

F

Florenza Enza

April 2026 · ★ 5

Google

The service is very good, the place is beautiful and aesthetic

Clinic response ():

Response from the owner 3 days agoThank you sis 🙏 stay healthy, waiting for the next check-up … Translated by Google ・ See original (Indonesian)

R

Rey Nada

April 2026 · ★ 4

Google

I want to ask, can I get dental X-rays at the clinic...?

Clinic response ():

Response from the owner 5 months agoGood evening, sis, can you have a dental x-ray? Translated by Google ・ See original (Indonesian)

R

Renddyn renndyn

April 2026 · ★ 5

Google

Friendly service, very clear explanations from the doctor. Affordable prices.

Clinic response ():

Response from the owner 5 months agoThank you for your review, sis 🙏🏻 … Translated by Google ・ See original (Indonesian)

Y

yusi ana

April 2026 · ★ 5

Google

The service is good, the doctor is also good, the price is also affordable.

Clinic response ():

Response from the owner 5 months agoThank you for your review, sis 🙏🏻 … Translated by Google ・ See original (Indonesian)

W

Windy Syafitri

April 2026 · ★ 5

Google

The service is really good, the doctors and nurses are friendly, the place is clean, the prices are very affordable, I really recommend it🥰 …

Clinic response ():

Response from the owner a year agoThank you sis for the review 🙏🏻 … Translated by Google ・ See original (Indonesian)

D

Devriana rambe

April 2026 · ★ 5

Google

the most comfortable dental practice in Batam city, the price is really affordable and the location is also strategic and easy to reach. the place is clean and the tools are complete👍🏻 the doctors and nurses are super humble, recommended👌🏻😍 …

Clinic response ():

Response from the owner a year agoThank you sis for the review 🙏🏻 … Translated by Google ・ See original (Indonesian)

S

Suci Ramadhini

April 2026 · ★ 1

Google

I already made a reservation, at 19:30 I came early and was told to wait a while because there was a patient but until 20:50 there was no clarity, they said it would be a while, I waited alone in the waiting room for 1 hour and 20 minutes without any certainty and no confirmation that it would be that long while the clinic closes at 21:00. It should have been told from the start if it was so long, they should have told me how many minutes it would take, not just saying wait a while from the start, they should have confirmed so I could immediately look for another clinic. I was told to wait and waste my time, in the end I went home without doing anything, the problem was that I already made a reservation, it was already that time, what other clinic could I look for, they were already closed at that time, my suggestion for the future, if there are patients, they should also tell me how long it will take, so patients who have already made a reservation can re-book via WA without having already come there so we can look for another clinic🤦

Clinic response ():

Response from the owner a year agoGood evening, Sis Suci.. Thank you for taking the time to give your review.. We apologize for this incident, Sis.. This will be an evaluation note for us so that something like this doesn't happen again.. 🙏🏻🙏🏻 … Translated by Google ・ See original (Indonesian)

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Maheera Dental Health

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★ 4.7 (33 reviews)