Patients
Reviews of Klinik Pergigian Refine Dental.
Kuala Lumpur, Malaysia. 90 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 90 reviews
DrShreen is so knowledgeable and detail with real human touch and have one of the best team around her. I am sure she coaches them so well.
Just had a fantastic experience at Refine Dental, and I honestly can’t stop thinking about how good the whole visit was. I was treated by Dr. Yee, and she was amazing — calm, professional, and so clear in her explanations. I went in a little nervous, but she made me feel completely at ease. I didn’t expect to feel this comfortable during a dental visit! After my treatment, I had the chance to chat…
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at with Dr. Shreen, and wow — she’s just as lovely in person as everyone says. You can feel her warmth and confidence just from the way she speaks. I really hope one day I’ll get the chance to be treated by her too — I hear her slots are always full, and now I understand why. She’s one of those rare doctors who leaves a lasting impression. That said, I was so pleasantly surprised by Dr. Yee — she’s honestly just as fantastic. I feel lucky to have been treated by her. The care, attention, and professionalism she showed were top-notch. The clinic itself is beautiful — super clean, modern, and has a really welcoming vibe. Even the front desk staff were friendly and helpful, which made everything so easy and smooth. If you’re looking for truly exceptional dental care, Refine Dental is the place. Whether it’s Dr. Yee or Dr. Shreen — you’re in amazing hands.
Absolutely amazing experience at Refine clinic! Staff were welcoming and professional. The clinic itself is clean, modern, and well-organized, which instantly put me at ease. Dr Shreen was incredibly gentle and took the time to explain every step of the process, Dr Yee was amazing throughout my whole treatment process. The level of care and attention to detail was truly top-notch. Highly recommend…
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nd to anyone looking for quality dental care — this is easily a 5-star experience!
Have been a customer of Dr Shreen for around 10 years since she started in PJ. She is a dentist who is patient-oriented, all she does are usually what she thinks is best for us. Rest assure,she's not a money-making minded dentist who will ask you to do all treatments. Also, my whole family has been under her care included my toddler, which we trust we are in good hand. Coffee , cold drinks…
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s provided. Reserved carpark. They have X ray and CT machine in-house. Also I had my wisdom tooth extracted within 30min (shorter time, so recovery is better). Daisy and Ka Wei will follow-up with our condition, remind us of our maintenance as scheduled.
For those who are afraid of tooth extractions or teeth cleaning, please visit this clinic: Dr. Shreen Hong is a very nice dentist. She will ask about your past dental history and provide professional advice. She spent half an hour carefully explaining the benefits of different treatment methods. Language: The doctor speaks Mandarin, English, and Hokkien fluently. Environment: The environment is…
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t is comfortable and not oppressive. Restrooms: Very clean, and they are regularly cleaned. Once inside, I didn't want to leave. Reception: They will process your appointment time for you. Trilingual consultation service is available. The dentist and assistants work very hard to handle every patient's dental problems. Thank you to the dentist at Refind Dental Clinic and to all the staff for their meticulous work. Highly recommended! Five-star review!!! 🔥🔥🔥🔥💯💯
The best dental clinic ever in my opinion. Dr. Shreen is an extremely professional, polite, and friendly dentist. She is very meticulous and attentive to details. When explaining dental issues to patients, the doctor is exceptionally clear and thorough, which I truly admire. The staff there is also very kind. I highly recommend everyone to consult with them for any dental issues.
I feel Dr Sam is very dishonest and trying to extract as much money as she could during my last visit. Even if needed, 1 xray is enough but no she want to take 3! To be honest, xray is not even necessary considering the fact that it is just gum pain. Before scaling, she even wanted to inject anesthetic to my gum. How can you simply recommend anesthetic when my gum pain is not even serious? The…
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e total bill for scaling, xray and inspection ended up around RM600, with half of the cost on xray. This is a huge amount for this kind of service. Please be more honest when running your business. Do not take advantage of your customer, not everybody has insurance.
Reply from the clinic
Dear Mr John, We are very sorry for the experience you encountered. We will investigate the episode immediately. Please allow us to understand further from you, we shall contact you for further managements as soon as possible. Thank you. Sincerely, Team management.
I had a fantastic experience at Refine Dental. The response time on WhatsApp was impressive, ensuring quick and convenient communication. The clinic itself was clean and comfortable, creating a welcoming environment. The dentists were not only friendly but also showed genuine care for their patients. They took the time to explain the procedures in detail, addressing any concerns I had and making…
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g sure I felt comfortable throughout the process. In addition to the excellent service, the pricing was reasonable and offered good value for the quality of care provided. I highly recommend Refine Dental to anyone seeking dental services. Their fast response, cleanliness, friendly and caring dentists, and reasonable prices make them a top choice for dental care.
Very good clinic. I had 2 treatments with a very good result. The staff is super kind.
This is the best dental clinic that I have been to. The clinic is very cozy and come with modern decorations. Dr Shreen is very professional and she provides detailed explanation for her patient's condition. She is gentle when giving dental treatment. As for Dr Wong, he is very professional too and experience in his orthodontic treatment. The staff namely Kawei and Daisy are welcoming and very…
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friendly. They always check on the patient's condition after each treatment. Keep up the good job girls!
Dr Shreen & Dr Sam is super patient and caring. The best dental clinic I've went so far. highly recommended!
Definitely the best of the best dental clinic I have been to. Dr. Shreen is professional , always keep herself updated to the latest technology and provide her best advice patiently. The whole process is made so comfortable. Thumbs up to the front desk staff Daisy too 👍🏻👍🏻 …
Receptionist being so nice and Dr Sam is gentle on her fine skill. Worth a compliment.
For those who are afraid of tooth extractions or teeth cleaning, please visit this clinic: …
Dr Shreen and the receptionists are all very professional and communicates really well. Dr Shreen took her time to explain my conditions and what procedures are needed and not necessary after checking my teeth. I’ve went for scaling and cleaning, Dr Shreen has done a great job as she constantly communicates to ensure that I’m comfortable and that I know what is being done on my teeth. Indeed it…
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was a painless experience and leave my teeth healthier and looking better! Thank you once again!
When I stepped into the dentist's office, I was captivated by its comfortable decor and overall atmosphere. The environment is relaxing, while the state-of-the-art facilities inspire confidence. The friendliness and professionalism of the doctors and staff gave me a great sense of comfort. They not only listened patiently to my questions but also provided detailed answers, making the entire…
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treatment experience even more enjoyable. During the treatment, I was deeply impressed by the doctors' expertise. Their skilled and precise techniques gave me confidence. The clinic's equipment and technology are also very advanced, making the entire process efficient and effective. Overall, this dental clinic was an excellent experience. Their excellent service, friendly attitude, and high-level professionalism give me complete confidence. I have no doubt they will provide every patient with the best dental care experience. I highly recommend this dental clinic, and I'm sure you will experience their professionalism as I did. 🤩🤩
Both my teeth were really close to each other. Dr. Hong suspected a hidden tooth decay, so she suggested that I take an x-ray to check further. True enough I had a decay hidden in one of my tooth. The whole procedure to treat my decayed tooth was painless. She made sure that I was comfortable and was very patient to answer all of my concerns. Thank you Dr. Hong!
The best dental clinic ever in my opinion. Dr. Shreen is an extremely professional, polite, and friendly dentist. She is very meticulous and attentive to details. When explaining dental issues to patients, the doctor is exceptionally clear …
I went there to get my teeth scaled and polished and the service was amazing from the reception to the doctor.She carefully explained and the process was seamless.Highly recommended and their prices are affordable.Thank you for the amazing service!
Surprisingly, my 4yo son not scare during his first dental visit. Thanks to Dr. Shreen. She is really very kind and friendly, can spend her time and effort explain to us. But the price is somewhat high ya.
Done my checkup here. The staffs are polite and patience. Dr Shreen is professional too. Overall is a great and smooth process. Recommending this place!
Quite good experience for me. The staff and Dr Sam are friendly and patient to explain my teeth condition before start the treatment.
Professional and friendly! Clear explanation for me to understand my teeth and provide professional suggestion for it. However, can improve on punctuality to avoid letting patient wait too long despite their booked appointment times. Anyways, greatly recommend!
Kudos to Dr.Sam and her team! Great stuff, please keep up the great service and the outstanding customer care.
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