Patients
Reviews of Klinik Kertajaya.
Surabaya, Indonesia. 121 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 121 reviews
Thank God, if you want a rapid antigen test, the results are always fast and hassle-free.
Always come here if there are complaints, fast service, friendly doctors and nurses👍🏻👍🏻 …
The place is clean, the service is friendly, it's great
Fast service, comfortable and clean waiting area, friendly doctors and staff. Highly recommended 👌 …
The clinic is good, clean, fragrant with affordable prices... Wow
I DO NOT RECOMMEND IT. I'LL TELL YOU WHY I DON'T RECOMMEND IT LATER. BECAUSE I'M WAITING FOR A RESPONSE FROM THIS CLINIC FIRST.
Reply from the clinic
Hi, thank you for your feedback and criticism, and we apologize in advance for any inconvenience. Regarding this matter, our team will contact you soon to provide a solution and resolve the issue.
The waiting room is comfortable, cool, and fragrant. Wait times are relatively quick and the service is friendly.
For anti-geb swabs, the place is comfortable, clean, and the results are fast, 30 minutes.
The front desk staff and doctors are friendly. The place is clean and comfortable.
Rapid antigen test for travel, fast, easy, and cheap..recommended place too,👍👍👍 …
Good doctor, expensive price, not recommended for BPJS because the service is different
Antigen swabs are hassle-free and affordable, making your trip enjoyable, thanks to our clinic.
Please be polite gatekeeper, you've just become a gatekeeper and you're already talking like that, that's your job, whether you're busy or not, please be polite, it's like you don't even have any ethics, please fix this.
Reply from the clinic
Thank you for your criticism, we will immediately reprimand the relevant officers and provide follow-up action. We apologize for the inconvenience, we will provide better service.
The place is comfortable, the service is good, it's really great
The best. The doctors, the nurses, and everyone, without exception, are so patient. Including the ladies at the registration desk. They're friendly. They also respond quickly to WhatsApp messages. The place is comfortable too.
Good & quick service. 30 minutes result untuk swab antigen, properly tested with all the protocols needed.
At first I was hesitant to have my tooth pulled at this clinic because I was afraid the service wouldn't be good, but it turned out that when I was there, the doctor was good, the service was good, everyone was friendly, it was really recommended, especially the price was cheap in my opinion🥰🥰🥰, thank you, our clinic, always be successful, amen 🙏.
Our clinic is lively in the waiting room... It feels like being in a cafe.. 🤭👍 …
The service is good, fast, and friendly. This is my second time here.
The dentist is very professional and friendly, I just got treatment for a toothache and it was covered by BPJS.
The clinic is nice and clean, the staff are friendly, and the antigen swab test was quick. The waiting room is also comfortable.
Just yesterday, a nurse at this clinic was very careless, sending sensitive items without even disguising the items. Instead, she told other people about the incident at the clinic that the patient experienced. I've complained, but there's been no response, and patient chats haven't been answered. This is the first time I've encountered a clinic like this. 0% patient privacy because I've…
Read the rest of this review
experienced it myself, be careful.
Reply from the clinic
We apologize in advance for the inconvenience. This information serves as a valuable resource for our clinic and staff to improve our service. The employee involved has been instructed to apologize directly for the error and will be re-evaluated for future improvements.
The clinic here is really good, comfortable, the doctor is also good, the way he explains things is also good, it's also easy to ask questions, in fact he recommends/suggests good ones, even though I use BPJS, the service is still good, btw I'm a dentist, and the way he does things is really good.
Fast response to schedule procedures. Medium-sized fillings cost 300,000, and large fillings cost 400,000.
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