Confidential — for patient review

Kemina Dental Care Tiban

Centre (deretan sunbread, Ruko Golden Wealth, Jl. Tiban Lestari No.9, Batam, Indonesia

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Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 7.5/10 4.8/5  · 20 reviews

SmileJet AI Audit Score for Kemina Dental Care Tiban: 7.5/10 overall. Authenticity: 7/10 — 4.80 rating with 1 negative out of 20 is credible. Dr. Edmond Sp.BM confirmed as oral surgery specialist for odontectomy; Dr. Ratna confirmed by English-writing reviewer. One specific negative (rough scaling, unfriendly doctor) is plausible. Small review base limits confidence.. Treatment Quality: 8/10 — Standout capability: Dr. Edmond Sp.BM performed odontectomy on 3 wisdom teeth (oral and maxillofacial specialist). Dr. Ratna praised for comprehensive explanation and treatment planning. General procedures (scaling, fillings, extractions) well-received. One case of rough scaling by an unnamed doctor.. Cleanliness: 8/10 — Consistently described as clean and comfortable. Calm clinic atmosphere noted. No hygiene concerns.. Team: 8/10 — Dr. Edmond Sp.BM (oral surgery specialist) and Dr. Ratna are the identified standouts. Multiple specialist doctors confirmed on staff. English-speaking reviewer found Dr. Ratna 'amazing'. Admin and nursing staff praised. One doctor described as rough and unfriendly during scaling.. Price Value: 8/10 — Described as 'very nominal and affordable' by English-writing reviewer. Multiple reviewers confirm affordable pricing. One negative reviewer called it expensive. Overall price perception is positive.. Tourist Suitability: 6/10 — English-writing reviewer (possibly South Asian expat) confirms very positive first-time visit with Dr. Ratna. Oral surgery specialist (Sp.BM) on staff for wisdom tooth extraction is tourist-relevant. Tiban is west Batam, away from the main ferry tourist corridor, reducing tourist accessibility. Home service mentioned by one reviewer.. Summary: Kemina Dental Care Tiban stands out within the Kemina chain for having an oral and maxillofacial surgery specialist (Dr. Edmond, Sp.BM) available for complex extractions and wisdom tooth removal. Dr. Ratna receives an enthusiastic English-language endorsement for thorough treatment planning. The Tiban location in west Batam limits accessibility for ferry tourists, but specialist capabilities exceed most other Batam clinics. Key strengths: Dr. Edmond, Sp.BM: oral surgery specialist for odontectomy and complex extractions; Dr. Ratna praised by English-speaking visitor for comprehensive treatment options; Specialist doctors available across multiple dental disciplines; Affordable pricing confirmed by English-writing reviewer; Child-friendly approach noted. Points to note: One reviewer reports rough, painful scaling with an unfriendly doctor. Confidence: Medium. Based on 20 reviews and 1 sources. Audited 18 May 2026.

SmileJet AI Audit

7.5 /10

Confidence

● Medium

Audited 18 May 2026

Authenticity

7

Treatment Quality

8

Cleanliness

8

Team

8

Price Value

8

Tourist Suitability

6

"Kemina Dental Care Tiban stands out within the Kemina chain for having an oral and maxillofacial surgery specialist (Dr. Edmond, Sp.BM) available for complex extractions and wisdom tooth removal. Dr. Ratna receives an enthusiastic English-language endorsement for thorough treatment planning. The Tiban location in west Batam limits accessibility for ferry tourists, but specialist capabilities exceed most other Batam clinics."

Highlights

  • Dr. Edmond, Sp.BM: oral surgery specialist for odontectomy and complex extractions
  • Dr. Ratna praised by English-speaking visitor for comprehensive treatment options
  • Specialist doctors available across multiple dental disciplines
  • Affordable pricing confirmed by English-writing reviewer
  • Child-friendly approach noted

Watch out for

  • One reviewer reports rough, painful scaling with an unfriendly doctor

Score Breakdown

Authenticity
7

4.80 rating with 1 negative out of 20 is credible. Dr. Edmond Sp.BM confirmed as oral surgery specialist for odontectomy; Dr. Ratna confirmed by English-writing reviewer. One specific negative (rough scaling, unfriendly doctor) is plausible. Small review base limits confidence.

Treatment Quality
8

Standout capability: Dr. Edmond Sp.BM performed odontectomy on 3 wisdom teeth (oral and maxillofacial specialist). Dr. Ratna praised for comprehensive explanation and treatment planning. General procedures (scaling, fillings, extractions) well-received. One case of rough scaling by an unnamed doctor.

Cleanliness
8

Consistently described as clean and comfortable. Calm clinic atmosphere noted. No hygiene concerns.

Team
8

Dr. Edmond Sp.BM (oral surgery specialist) and Dr. Ratna are the identified standouts. Multiple specialist doctors confirmed on staff. English-speaking reviewer found Dr. Ratna 'amazing'. Admin and nursing staff praised. One doctor described as rough and unfriendly during scaling.

Price Value
8

Described as 'very nominal and affordable' by English-writing reviewer. Multiple reviewers confirm affordable pricing. One negative reviewer called it expensive. Overall price perception is positive.

Tourist Suitability
6

English-writing reviewer (possibly South Asian expat) confirms very positive first-time visit with Dr. Ratna. Oral surgery specialist (Sp.BM) on staff for wisdom tooth extraction is tourist-relevant. Tiban is west Batam, away from the main ferry tourist corridor, reducing tourist accessibility. Home service mentioned by one reviewer.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose Kemina Dental Care Tiban in Batam?

Kemina Dental Care branch in Tiban, Batam, delivering consistent general and cosmetic dentistry across the chain network.

Kemina Dental Care Tiban is a branch of the Kemina Dental Care network, a multi-location dental group operating across Batam, Indonesia. The Tiban branch serves patients in the Tiban area and surrounding neighbourhoods, extending the chain's accessible and professionally delivered dental care to one of Batam's residential and commercial districts. Kemina Dental Care has established a consistent service model across its locations, ensuring that patients receive a familiar standard of care regardless of which branch they visit.

Batam occupies a strategic position in the Riau Islands, lying approximately 20 kilometres south of Singapore across the Strait of Singapore. Direct high-speed ferry services connect Batam's main terminals -- including Batam Centre, Harbour Bay, and Sekupang -- to Singapore's HarbourFront and Tanah Merah ferry terminals, with typical crossing times of under one hour. This proximity has made Batam a well-established dental tourism destination for Singaporean residents and regional expatriates who benefit from the combination of short travel times and significantly lower treatment costs. Dental fees in Batam are generally 20 to 40 percent of Singapore prices for comparable procedures, making the ferry journey economically worthwhile for a wide range of treatments.

The Tiban branch provides general dental services covering the most common clinical needs of patients at all life stages. Preventive care begins with professional scaling and polishing, which removes tartar deposits and plaque from tooth surfaces and the gumline. Regular cleaning appointments reduce the risk of gingivitis and periodontitis developing, and preventive visits are an opportunity for the attending dentist to identify early signs of decay or gum changes that can be addressed before they become more complex problems.

Restorative treatments at Kemina Dental Care Tiban include tooth-coloured composite fillings, which restore teeth damaged by caries while matching the natural tooth shade for an aesthetically acceptable result. For more extensively damaged teeth, ceramic or composite inlays and onlays can provide a more durable and precisely fitted restoration. Full dental crowns are available to rebuild teeth that have lost significant structure through decay, fracture, or previous large restorations. Removable partial and full dentures provide tooth replacement solutions for patients with multiple missing teeth.

Root canal treatment is offered for patients presenting with pulp infection, necrosis, or severe irreversible pulpitis. The treatment involves removing the infected pulp, cleaning and shaping the root canal system, and sealing the tooth to prevent reinfection. A crown or substantial composite build-up after root canal therapy protects the treated tooth from the fracture risk that untreated endodontically treated teeth are susceptible to. Preserving the natural tooth through endodontic treatment is generally the preferred approach where the tooth structure permits it.

Cosmetic dental procedures are offered to patients who wish to improve the appearance of their smile. Professional tooth whitening can address discolouration from food, beverages, tobacco, and natural ageing. Composite bonding and porcelain or composite veneers can change the shape, length, and colour of teeth to create a more harmonious and pleasing smile aesthetic. Patients planning cosmetic treatment benefit from completing any necessary restorative and periodontal care first, ensuring that the underlying teeth are in good health before elective aesthetic work begins.

Orthodontic services at the clinic provide options for patients who want to correct crowding, spacing, or bite alignment issues. Fixed bracket systems in metal or ceramic are available for comprehensive orthodontic correction across different age groups. The multi-visit schedule required for orthodontic treatment is well-suited to Batam's accessibility from Singapore, as patients can maintain regular monthly or bi-monthly check-up appointments conveniently. The lower cost of orthodontic treatment in Indonesia compared to Singapore makes multi-year treatment plans more financially manageable.

Paediatric dental care is part of the clinic's offering, supporting the dental health of children from an early age. Preventive treatments including fluoride application and fissure sealants help protect developing teeth from decay. Early orthodontic assessment can identify alignment issues while children's jaws are still developing, allowing timely intervention where needed. Building positive dental experiences for children at an early age encourages regular check-up habits that carry forward into adult life.

Patients travelling to Kemina Dental Care Tiban from Singapore or elsewhere should confirm that the attending dentist holds a valid drg. credential and is registered with the Indonesian Dental Association (PDGI). Confirming the availability of diagnostic radiography and the clinic's capacity for referral to specialists in areas such as periodontics, endodontics, or oral surgery ensures that the clinic is well-suited to the complexity of the planned treatment. WhatsApp is the standard method for appointment booking and pre-visit enquiries at Batam dental clinics, and patients are encouraged to confirm availability and request cost estimates before travelling. Treatment fees are quoted in Indonesian Rupiah, and a written estimate helps patients plan for the total cost including any follow-up appointments.

Patient Reviews from Batam

4.8

★ 20 reviews

S

Sur Yanti

April 2026 · ★ 5

Google

The doctor is very friendly, satisfied with the explanation and the service is very good, the place is also clean

T

Tsaniatus Sa'adah

April 2026 · ★ 5

Google

The service was very satisfying, the doctor was very careful when performing the procedure🫶🏻 …

N

NURUL SAKINAH

April 2026 · ★ 5

Google

The doctor is friendly, the atmosphere is calm and the clinic is clean.

A

Anggie Ramadhani

April 2026 · ★ 5

Google

The results are good, the service is very good and satisfying

S

Syr R

April 2026 · ★ 5

Google

The place is nice and clean, the doctor is friendly, the staff is good💕 …

W

wahyu nova

April 2026 · ★ 5

Google

The service is great, the prices are affordable, it's kid-friendly, and the place is comfortable. Highly recommended.

F

Fitri Olla

April 2026 · ★ 5

Google

Having a tooth pulled doesn't feel the same at all, it's very fast and the service is friendly.

S

Singgih Kusuma Dewi

April 2026 · ★ 5

Google

Highly recommended. I had an odontectomy on three wisdom teeth with Dr. Edmond, Sp.BM. The doctor is friendly, explains things well, and puts patients at ease. He ensures the best possible service.

S

Siti Nurmaulidina

April 2026 · ★ 1

Google

The scaling was painful. It was done in the morning, but the pain and tenderness still persist. Previously, I'd had it at other clinics and with other doctors. The work was rough. The doctor wasn't friendly. This might be my first and last time here. The price is expensive, but the service is unsatisfactory.

Clinic response ():

Response from the owner 2 months agoThank you for your feedback. We apologize if your experience did not meet your expectations. Patient satisfaction and comfort are always our priority, and your input is invaluable in helping us continue to improve our service quality in the future. ✨🦷 … Translated by Google ・ See original (Indonesian)

W

Widya Deswinda

April 2026 · ★ 5

Google

The service is good, the doctor and staff are friendly.

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★ 4.8 (20 reviews)