What makes CS Dental Aesthetic Clinic & Dental Lab a SmileJet pick
Aesthetic-focused dental clinic and in-house lab on Jalan Panjang Jiwo in east Surabaya, founded by drg. Cindy Saconk, known for veneers and digital smile design.
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SmileJet AI Audit Score for CS Dental Aesthetic Clinic & Dental Lab: 5.9/10 overall. Authenticity: 4/10 — Baseline 7: website, named doctors, founded 2008. Heavy manipulation: 0 verified/308 reviews, template language, duplicate reviewer, duplicated review text, 4.98 avg, no negatives. -3. Final 4.. Treatment Quality: 7/10 — Baseline 8: CBCT confirmed, in-house lab, Digital Smile Design, Invisalign, implants since 2008. Template reviews inflate but facility evidence is genuine. -1 manipulation. Final 7.. Cleanliness: 7/10 — Baseline 8: dedicated sterilization room, modern premises confirmed on facilities page, multiple reviews mention cleanliness. -1 for template inflation. Final 7.. Team: 7/10 — Baseline 8: drg. Cindy Saconk (Hang Tuah Univ, PDGI, Invisalign cert, implant training Chosun Univ Korea). Dr. Hendra Christian, Dr. Aulia Dwi Maharani named. -1 no sub-speciality degrees. Final 7.. Price Value: 5/10 — Baseline 5: no prices published on website, no tourist price list, no cost comparison data available for Surabaya market. Cannot confirm value proposition. Final 5.. Tourist Suitability: 5/10 — Baseline 6: English available, multi-branch, established clinic. No JCI, no dedicated international patient program, Surabaya not primary tourist hub, no hotel coordination mentioned. Final 5.. Summary: CS Dental Aesthetic Clinic is an established Surabaya aesthetic practice founded in 2008 with genuine assets including CBCT, an in-house dental lab, Digital Smile Design, Invisalign certification, and a named founder with verifiable South Korean implant training. However, the review profile shows heavy manipulation signals: 0 verified reviews out of 308, near-uniform 5-star ratings, templated language, a duplicate reviewer, and internally duplicated review text, which significantly undermines the reliability of patient feedback. Tourists seeking complex cosmetic or implant work will find a technically capable clinic, but should independently verify outcomes before committing to major treatment. Key strengths: In-house dental laboratory for faster turnaround on crowns and veneers; CBCT 3D imaging confirmed for implant planning; Founder drg. Cindy Saconk holds Invisalign cert and implant training from Chosun University, South Korea; Established multi-branch group operating since 2008 with 6 locations; Digital Smile Design workflow with pre-treatment visualization offered. Points to note: Heavy review manipulation: 0 verified reviews, templated language, duplicate reviewer name, duplicated text within one review, 4.98/5 across 308 reviews with no negatives; GCR platform shows only 33% recommendation rate from 6 independent reviewers, contrasting sharply with Google profile; No price transparency on website; tourists cannot estimate costs without direct consultation. Confidence: Medium. Based on 50 reviews and 5 sources. Audited 31 May 2026.
SmileJet AI Audit
5.9/10
Confidence
● Medium
Audited 31 May 2026
Authenticity
4
Treatment Quality
7
Cleanliness
7
Team
7
Price Value
5
Tourist Suitability
5
"CS Dental Aesthetic Clinic is an established Surabaya aesthetic practice founded in 2008 with genuine assets including CBCT, an in-house dental lab, Digital Smile Design, Invisalign certification, and a named founder with verifiable South Korean implant training. However, the review profile shows heavy manipulation signals: 0 verified reviews out of 308, near-uniform 5-star ratings, templated language, a duplicate reviewer, and internally duplicated review text, which significantly undermines the reliability of patient feedback. Tourists seeking complex cosmetic or implant work will find a technically capable clinic, but should independently verify outcomes before committing to major treatment."
Highlights
✓In-house dental laboratory for faster turnaround on crowns and veneers
✓CBCT 3D imaging confirmed for implant planning
✓Founder drg. Cindy Saconk holds Invisalign cert and implant training from Chosun University, South Korea
✓Established multi-branch group operating since 2008 with 6 locations
✓Digital Smile Design workflow with pre-treatment visualization offered
Watch out for
⚠Heavy review manipulation: 0 verified reviews, templated language, duplicate reviewer name, duplicated text within one review, 4.98/5 across 308 reviews with no negatives
⚠GCR platform shows only 33% recommendation rate from 6 independent reviewers, contrasting sharply with Google profile
⚠No price transparency on website; tourists cannot estimate costs without direct consultation
Score Breakdown
Authenticity
4
Baseline 7: website, named doctors, founded 2008. Heavy manipulation: 0 verified/308 reviews, template language, duplicate reviewer, duplicated review text, 4.98 avg, no negatives. -3. Final 4.
Treatment Quality
7
Baseline 8: CBCT confirmed, in-house lab, Digital Smile Design, Invisalign, implants since 2008. Template reviews inflate but facility evidence is genuine. -1 manipulation. Final 7.
Cleanliness
7
Baseline 8: dedicated sterilization room, modern premises confirmed on facilities page, multiple reviews mention cleanliness. -1 for template inflation. Final 7.
Team
7
Baseline 8: drg. Cindy Saconk (Hang Tuah Univ, PDGI, Invisalign cert, implant training Chosun Univ Korea). Dr. Hendra Christian, Dr. Aulia Dwi Maharani named. -1 no sub-speciality degrees. Final 7.
Price Value
5
Baseline 5: no prices published on website, no tourist price list, no cost comparison data available for Surabaya market. Cannot confirm value proposition. Final 5.
Tourist Suitability
5
Baseline 6: English available, multi-branch, established clinic. No JCI, no dedicated international patient program, Surabaya not primary tourist hub, no hotel coordination mentioned. Final 5.
i
Important — about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment
generated by SmileJet's proprietary AI algorithm from publicly available information — including
aggregated third-party reviews, clinic-published materials, and other open-source signals.
It is not a statement of verified fact, a professional medical
opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's
assessment, may indicate: unverifiable or potentially overstated claims
about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour;
or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and
do not constitute an allegation of any specific wrongdoing
by this clinic or its staff.
Even with a typical $1,200 round-trip airfare and $400 hotel, the savings on a single procedure usually cover the trip several times over.
Home country prices are SmileJet medians based on published retail rates. Your exact quote will be tailored to your case.
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Our Dentists
CS
drg. Cindy Saconk
General dentistry
Lead dentist supervising the CS Dental clinical team across Surabaya branches.
Patient Reviews from Surabaya
5.0
★ 308 reviews
M
mustafi jurokhman
May 2026 · ★ 5
Google
Filling at CS DENTAL PANJANG JIWO, the results are good
Clinic response ():
Response from the owner a minute agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
D
Dorr Kiuk Kiuk
May 2026 · ★ 5
Google
The dental spa here offers very satisfying service. I'll be back!
Clinic response ():
Response from the owner 4 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
A
Ahmad Fardiansyah
May 2026 · ★ 5
Google
I had dental veneers at CS Dental Panjang Jiwo in East Surabaya, and the results were truly satisfying. From the initial consultation, the doctor was very friendly and explained the veneer process in detail, from preparation to the desired final result.
Clinic response ():
Response from the owner 10 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
Y
Yogi Andi
May 2026 · ★ 5
Google
I'm very satisfied with the service at this clinic. From registration to the procedure, everything was quick and professional. The doctor was communicative and provided clear education about dental conditions and treatment.
Clinic response ():
Response from the owner 10 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
L
Little Alif
May 2026 · ★ 5
Google
Took the dental spa package, the doctor and nurse were very informative, the service was satisfactory.
Clinic response ():
Response from the owner 23 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
N
Novita Dian Safitri
May 2026 · ★ 5
Google
After installing the implant at CS DENTAL, it didn't hurt.
Clinic response ():
Response from the owner 23 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
N
Nodisa Ajha
May 2026 · ★ 5
Google
Dental SPA at CS DENTAL is the best, the results are clean
Clinic response ():
Response from the owner 23 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
E
elviona adelia
May 2026 · ★ 5
Google
Root Canal Treatment at CS DENTAL produces good results and makes cavities painless.
Clinic response ():
Response from the owner 23 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
D
Dody Pratama
May 2026 · ★ 5
Google
Scaling at CS DENTAL PANJANG JIWO, the results are clean
Clinic response ():
Response from the owner 23 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
D
Dody Pratama
May 2026 · ★ 5
Google
at CS DENTAL PANJANG JIWO the best braces get fast results
Clinic response ():
Response from the owner 23 hours agoThank you for your kind words! We are glad to hear that our team provided detailed explanations and great service during your visit. We look forward to seeing you again for your future dental care needs.
Regards,
Klinik Gigi Surabaya - CS Dental Aesthetic Clinic & Dental Lab
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