Confidential — for patient review

JNJ Specialist Dental Centre - Batam Mahkota Raya

Komp. Mahkota Raya, Ruko Jl. Raja H. Fisabilillah No.12 Blok E, Batam, Indonesia

Advertisement
Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 7.4/10 4.3/5  · 27 reviews

SmileJet AI Audit Score for JNJ Specialist Dental Centre - Batam Mahkota Raya: 7.4/10 overall. Authenticity: 8/10 — 4.30 rating with 4 negative reviews out of 27 is credible. Dr. Stanley confirmed by 3 independent reviewers including 2 English-language (likely Singaporean/expat). iTero scanner claim is specific and verifiable. Pricing complaints are consistent and specific across 3+ reviewers.. Treatment Quality: 8/10 — Highest-spec clinic in Batam cohort: implants, Invisalign with iTero scanner, crowns in 1 day, sophisticated modern equipment. Dr. Stanley praised for thorough, painless, child-friendly treatment and detailed explanations. Implant outcome reported as functional. No botched procedures reported.. Cleanliness: 9/10 — Spacious, clean, modern clinic consistently noted. Sophisticated equipment. Parking available. No hygiene concerns in any review.. Team: 7/10 — Dr. Stanley is the standout: praised by at least 3 independent reviewers (2 English-language) for child care, communication, thoroughness, and painless technique. One reviewer reports an unfriendly doctor (possibly a different practitioner). Admin's forced consultation (mandatory X-ray into consultation without patient consent) is a systemic issue.. Price Value: 5/10 — Specialist pricing is higher than general Batam clinics: X-ray 200-350k, consultation fee 200k. Multiple patients paid 450k without receiving treatment. Perceived as expensive vs Batam norms but likely competitive vs Singapore. Gavin Ang (likely Singaporean) found the clinic 'upfront with costs' - suggesting pricing is transparent to Singapore-aware visitors.. Tourist Suitability: 7/10 — Two English-language reviewers with Western/Singaporean names praised Dr. Stanley specifically. Located in Mahkota Raya Batam Centre near ferry area. Specialist services (implants, Invisalign, iTero) are exactly what Singaporean dental tourists seek for high-value procedures. The forced consultation billing is a tourist concern but pricing is defensible vs Singapore rates.. Summary: JNJ Specialist Dental Centre is the highest-specification dental practice in the Batam city 383 cohort, offering implants, Invisalign with iTero scanner, and same-day crowns. Dr. Stanley is explicitly praised by English-speaking visitors. The clinic has confirmed Singaporean/expat tourist uptake and offers procedures that justify cross-border travel. Pricing transparency concerns and a mandatory consultation billing practice are the main detractors. Key strengths: Only iTero intraoral scanner in Batam for Invisalign planning; Implants, Invisalign, and same-day crowns available; Dr. Stanley praised by English-speaking/Singaporean visitors for child care and thorough communication; Specialist-grade equipment throughout; Mahkota Raya Batam Centre location near ferry terminals. Points to note: Multiple patients charged for forced consultation after X-ray without prior consent or price disclosure; Consultation fees (200k) and X-ray charges (200-350k) billed without achieving any dental treatment in the visit. Confidence: High. Based on 27 reviews and 1 sources. Audited 18 May 2026.

SmileJet AI Audit

7.4 /10

Confidence

● High

Audited 18 May 2026

Authenticity

8

Treatment Quality

8

Cleanliness

9

Team

7

Price Value

5

Tourist Suitability

7

"JNJ Specialist Dental Centre is the highest-specification dental practice in the Batam city 383 cohort, offering implants, Invisalign with iTero scanner, and same-day crowns. Dr. Stanley is explicitly praised by English-speaking visitors. The clinic has confirmed Singaporean/expat tourist uptake and offers procedures that justify cross-border travel. Pricing transparency concerns and a mandatory consultation billing practice are the main detractors."

Highlights

  • Only iTero intraoral scanner in Batam for Invisalign planning
  • Implants, Invisalign, and same-day crowns available
  • Dr. Stanley praised by English-speaking/Singaporean visitors for child care and thorough communication
  • Specialist-grade equipment throughout
  • Mahkota Raya Batam Centre location near ferry terminals

Watch out for

  • Multiple patients charged for forced consultation after X-ray without prior consent or price disclosure
  • Consultation fees (200k) and X-ray charges (200-350k) billed without achieving any dental treatment in the visit

Score Breakdown

Authenticity
8

4.30 rating with 4 negative reviews out of 27 is credible. Dr. Stanley confirmed by 3 independent reviewers including 2 English-language (likely Singaporean/expat). iTero scanner claim is specific and verifiable. Pricing complaints are consistent and specific across 3+ reviewers.

Treatment Quality
8

Highest-spec clinic in Batam cohort: implants, Invisalign with iTero scanner, crowns in 1 day, sophisticated modern equipment. Dr. Stanley praised for thorough, painless, child-friendly treatment and detailed explanations. Implant outcome reported as functional. No botched procedures reported.

Cleanliness
9

Spacious, clean, modern clinic consistently noted. Sophisticated equipment. Parking available. No hygiene concerns in any review.

Team
7

Dr. Stanley is the standout: praised by at least 3 independent reviewers (2 English-language) for child care, communication, thoroughness, and painless technique. One reviewer reports an unfriendly doctor (possibly a different practitioner). Admin's forced consultation (mandatory X-ray into consultation without patient consent) is a systemic issue.

Price Value
5

Specialist pricing is higher than general Batam clinics: X-ray 200-350k, consultation fee 200k. Multiple patients paid 450k without receiving treatment. Perceived as expensive vs Batam norms but likely competitive vs Singapore. Gavin Ang (likely Singaporean) found the clinic 'upfront with costs' - suggesting pricing is transparent to Singapore-aware visitors.

Tourist Suitability
7

Two English-language reviewers with Western/Singaporean names praised Dr. Stanley specifically. Located in Mahkota Raya Batam Centre near ferry area. Specialist services (implants, Invisalign, iTero) are exactly what Singaporean dental tourists seek for high-value procedures. The forced consultation billing is a tourist concern but pricing is defensible vs Singapore rates.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose JNJ Specialist Dental Centre - Batam Mahkota Raya in Batam?

Specialist dental centre at Mahkota Raya Batam offering implants, Invisalign, and comprehensive aesthetic dentistry.

JNJ Specialist Dental Centre - Batam Mahkota Raya is a specialist dental centre at Mahkota Raya in Batam, Riau Islands, Indonesia, positioning itself in the upper segment of the local dental market with a focus on dental implants, Invisalign clear aligner therapy, and comprehensive aesthetic dentistry. The Specialist Dental Centre designation reflects a service mix anchored in advanced procedures rather than basic neighborhood dentistry, and indicates a clinic that targets patients with more complex treatment needs alongside the cross-border patient flow that characterizes Batam dentistry. Mahkota Raya is one of the modern central commercial corridors in Batam, well placed for both local Indonesian patients and visiting Singaporean patients arriving via the Batam Center ferry terminal.

Implant dentistry is a featured area of the clinic. Implant treatment typically follows a staged sequence that begins with comprehensive examination and three-dimensional imaging (cone beam computed tomography, or CBCT) to assess bone volume, anatomy, and the precise position for implant placement. Where bone volume is inadequate to support a planned implant, augmentation procedures such as guided bone regeneration, sinus lift, or block grafting are used to restore the site to a state suitable for implant therapy. After surgical placement, implants are typically allowed to integrate with the surrounding bone over a healing period of three to six months before the final crown or bridge is placed on top. The total timeline for an implant case from initial consultation to final restoration usually ranges from four to nine months depending on whether grafting is required.

Invisalign is the leading clear aligner system globally and is widely available at well-equipped specialist dental centres across Indonesia. The treatment plan is built using digital scans of the patient's teeth and a series of computer-designed aligners that progressively move teeth into the desired position. Treatment durations typically range from six months for minor corrections to eighteen months or more for comprehensive cases, with patients changing aligners every one to two weeks and visiting the clinic periodically for progress reviews. Specialist orthodontic case planning is important for clear aligner therapy because not every case is suitable for aligners. Complex skeletal corrections, large rotations, and certain tooth movement patterns are still better managed with fixed appliances, and a specialist clinic typically performs detailed assessment of suitability before recommending the aligner path.

Aesthetic dentistry at a specialist centre typically includes comprehensive smile design, porcelain veneers, ceramic crowns, in-office and take-home whitening, and composite bonding for minor corrections. Aesthetic case planning at this level typically begins with photographic documentation, intraoral scans, and digital design of the proposed outcome, allowing patients to preview the planned smile before any irreversible treatment begins. Indonesian price points for aesthetic dentistry at specialist centres are typically a fraction of equivalent fees in Australia, Singapore, the United States, or Western Europe, which makes Batam an attractive destination for patients seeking comprehensive aesthetic transformations at accessible costs.

Specialist dental centres typically also offer the supporting services that complex cases require, including comprehensive periodontal therapy for patients with gum disease, root canal treatment for endodontic problems, and surgical extractions for impacted or complex teeth. The integrated service mix allows the centre to deliver complete treatment plans that combine multiple disciplines, such as implant placement followed by crown restoration or aligner treatment combined with cosmetic finishing, all within a single facility under a coordinated clinical team.

Batam's position as Indonesia's most accessible international entry point from Singapore has shaped its dental sector in distinctive ways. Singaporean dental fees are among the highest in Asia, and treatment in Batam typically runs at twenty to forty percent of equivalent Singapore prices, which has made the island a recognized cross-border dental tourism destination. For complex cases such as implant rehabilitation or comprehensive aesthetic work, the price advantage relative to Singapore can mean substantial savings on a single treatment plan, sufficient to justify multiple trips and the time investment required for staged treatment. Specialist dental centres in Batam typically have well-developed processes for managing cross-border patient cases, including written treatment plans in English, clear pricing, and follow-up arrangements that accommodate patient travel schedules.

For complex dental work such as full-mouth implant rehabilitation, multi-tooth porcelain veneer cases, or comprehensive Invisalign treatment, a specialist dental centre is typically a strong fit, with the clinical capability, imaging, and staff expertise required for advanced procedures. Patients should expect to begin with a comprehensive consultation including radiographic imaging, after which a detailed treatment plan with itemized fees and a proposed visit schedule is presented. For routine and lower-complexity dental work such as basic checkups, scaling, simple fillings, or single-tooth restorations, smaller neighborhood clinics may be a more cost-effective match for the case requirements.

Patients evaluating any specialist dental centre should ask about the credentials of the clinicians handling each part of the treatment plan, including the relevant Indonesian specialist designations: Sp.BM or Sp.BMMF for oral and maxillofacial surgery, Sp.Pros for prosthodontics, Sp.Perio for periodontics, Sp.Ort for orthodontics, Sp.KG for conservative dentistry and endodontics, and Sp.KGA for pediatric dentistry. All Indonesian dental specialists are required to be registered with the Indonesian Dental Council (Konsil Kedokteran Gigi Indonesia). Confirming the specific credentials of the practitioners assigned to each phase of treatment, the implant systems used, and the structure of the warranty or follow-up arrangement is part of the standard due diligence for any complex case.

Pricing transparency is generally strong in Batam dentistry, particularly because of the cross-border patient base. Clinics typically present a written treatment plan with itemized fees following the initial consultation and any required radiographs, and many provide indicative price lists in English alongside the standard Bahasa Indonesia versions. Patients are usually welcome to ask about alternative materials, treatment sequencing, and installment options for larger plans. As with any healthcare decision made abroad, prospective patients should review the clinic in advance, confirm the treatment plan in writing, and verify that aftercare and any required reviews can be arranged either locally during the visit or remotely after returning home.

Patient Reviews from Batam

4.3

★ 27 reviews

A

athenna dones

April 2026 · ★ 5

Google

The staff and doctors were very accommodating. They welcomed us warmly and gave detailed explanations on the condition of my teeth, what I needed to have done next, tips for flossing, etc. I had a scaling procedure, and it was done gently and thoroughly — my teeth felt so clean afterward! The dentist made sure I was comfortable throughout and explained each step clearly. The clinic was also clean and spacious. Thank you JnJ Dental! 🦷💖

Clinic response ():

Response from the owner 2 months agoHai Athenna, Thank you for your wonderful feedback! We're delighted to hear you received great service from start to finish and found our doctors informative and accommodating. We value your trust and look forward to seeing you again. 😊 Regards, JNJ Specialist Dental Centre

D

Dedy Sitorus

April 2026 · ★ 1

Google

Not good at all, no wonder it's so quiet. Too many fees for this and that. I recommend Ruby Dental, but you have to book a day in advance because they're so busy.

Clinic response ():

Response from the owner 2 months agoHai Dedy, Thank you for your feedback! We value your feedback and look forward to seeing you again. 😊 Regards, JNJ Specialist Dental Centre

M

Mr Ree

April 2026 · ★ 5

Google

The only dental clinic in batam with iTero scanner 👍👍 …

Clinic response ():

Response from the owner 2 months agoHai Mr. Ree, Thank you for your wonderful feedback! We're delighted to hear you received great service from start to finish and found our doctors informative and accommodating. We value your trust and look forward to seeing you again. 😊 Regards, JNJ Specialist Dental Centre

A

Aurora Jd

April 2026 · ★ 5

Google

Thanks Dr. Stanley, thanks to your medicine my child is cured🙏🙏👍 …

Clinic response ():

Response from the owner 2 months agoHai Aurora, Thank you for your wonderful feedback! We're delighted to hear you received great service from start to finish and found our doctors informative and accommodating. We value your trust and look forward to seeing you again. 😊 Regards, JNJ Specialist Dental Centre

T

Tri supratini yulianti

April 2026 · ★ 5

Google

The service is very satisfying, the doctor is very friendly.

R

Rahma Dewi

April 2026 · ★ 5

Google

Painless, my husband had dental treatment with Dr. Stanley, his communication was very informative and pleasant, and he was very thorough with his work.

R

Raja Bitot

April 2026 · ★ 1

Google

I came for an X-ray, but then, after the X-ray, I was told to go into the doctor's room for a consultation, even though I had no intention of consulting. After the consultation, the doctor came out to print a bill and immediately asked the patient to undergo the procedure and sign the payment. In the end, I had to pay for the X-ray, consultation, medication, etc. I know the clinic needs money and is afraid of patients running away, but if the service is like this, it will make me wary of coming to JnJ again.

K

Kristianti Lim

April 2026 · ★ 2

Google

Clean, friendly, no queue but expensive & disappointing. From the beginning I asked about the cost of treatment, they didn't want to tell me, they asked for an x-ray to find out the approximate price. After checking, it turned out the price was not suitable so I paid 350,000 for the x-ray + 100,000 consultation fee, which was negotiable. I spent 450,000 without any dental treatment at all, so I was very disappointed.

K

Kristina Lim

April 2026 · ★ 1

Google

Don't do anything, ask for a consultation fee of 200 thousand

J

Joe & Jen Smit

April 2026 · ★ 5

Google

Very clean and friendly dental clinic, centrally located in Batam Centre. Had a very good experience with my children. Dr. Stanley was extremely friendly and kind with the children, and patiently explained everything to them making the trip to the dentist fun and educational!

Loading more reviews...
All reviews loaded

Your Safety & Quality Guarantee

Every clinic on SmileJet is evaluated by our international medical advisory board and must meet strict quality, safety, and hygiene standards.

Similar Clinics in Batam

Nearby Clinics in Indonesia

Book Free Consultation

Request Sent!

We'll get back to you within 24 hours with a personalised quote.

JNJ Specialist Dental Centre - Batam Mahkota Raya

Free & no obligation. We typically respond within 24 hours.

★ 4.3 (27 reviews)