Patients
Reviews of Janos Medical Center Dental Clinic.
Madrid, Spain. 69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
We've been going to Janos Dental Clinic for two years now and we love it because it's very close to home, they have a schedule that always accommodates our needs, and they're always respectful and kind. 😉 …
Reply from the clinic
Thank you so much for your trust over the years 😊 We're happy to know you appreciate our friendly approach, flexible scheduling, and the excellent service from our team. It's always a pleasure to see you! 🦷✨
I was seen by Dr. Alexandra, who treated me excellently and with results much better than I expected.
Reply from the clinic
Thank you so much for your review. We're delighted to hear that your experience with Dr. Alexandra was so positive and that the results exceeded your expectations. We look forward to seeing you again!
Excellent service!! The receptionist, the dentist Alessa, and the hygienist Anita were all wonderful! They are all lovely and very professional!! I left extremely happy :) I will definitely return and I recommend them 10000%!!
Reply from the clinic
Thank you so much, Miguel, for your review and for recommending us! 😊 We're so happy to hear that you felt so well taken care of by the whole team, especially by Alessa, Anita, and our receptionist. We look forward to your next visit!
Amazing experience. I've been getting my facials and treatments from Dr. Alessa for over two years now, and it's been absolutely fantastic. Everything is very professional, safe, and friendly. 🥰✨ …
Reply from the clinic
Thank you, Roberto, for your kind words and for trusting us all this time 😊 We are so happy to hear that your experience with Dr. Alessandra and our team has been so positive. We will continue working to always offer you the best care! 🦷✨
I had a really bad infection for ages, trying treatments and clinics without success. I came here by chance and it was a game-changer! They diagnosed me correctly, treated me professionally, and I'm finally perfectly fine. I plan to come here all the time! Thank you so much! 🫂😊 …
Reply from the clinic
Thank you. We're glad to hear your experience was positive.
A very good experience, both with the hygienist and the doctor. Highly recommended.
Reply from the clinic
Thank you very much Maria for your feedback!
My filling fell out, I panicked, called, and they immediately gave me an appointment. They saw me and had it done without any hassle, very quickly. The place is clean, the facilities are good, and everyone was kind, from the receptionist to Nuria, the doctor who treated me, who was very nice and pleasant... Highly recommended! 👌👌👌 …
Reply from the clinic
Thank you so much for your review! We're delighted to hear you had a positive experience. We strive every day to offer the best, and your feedback motivates us to keep improving. Best regards, and thank you for trusting us!
They're the best. It's the best clinic in Madrid: they help you with everything you need, especially Nuria, Germán, and Ana.
Reply from the clinic
Thank you very much Eduardo for your review.
It's impossible to get in at the scheduled time. There hasn't been a day I've waited less than an hour in the waiting room, and that's even with an appointment. Mr. Germán, responsible for this, not only doesn't offer an apology, but also has a terrible attitude toward customers. He's incapable of getting up from his chair to check the waiting room (which is his job as a receptionist), forgets…
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appointments, and can keep you there for hours without the slightest concern. And this isn't just for one day; I've had four or five appointments with the same situation. Everyone's time is equally important. Make the appointment at the time they're supposed to attend, or don't make it at all.
Reply from the clinic
Hello Alba; We sincerely regret the experience you describe and are very sorry that the wait time was longer than expected for your visits. We know your time is very valuable, and we work every day to improve our organization and minimize delays, although sometimes the personalized care we provide to each patient can cause delays that are difficult to avoid. Regarding our colleague Germán, we are sorry that your impression was not positive. He is a key member of our team and strives every day to provide the best possible care, although we are aware that we all have less than optimal moments. We appreciate you letting us know, as your comments help us continue to improve. If you wish, you can contact us directly to discuss your case in more detail and find the best solution together. Sincerely,
I had a medical emergency and they were able to conduct my root canal immediately. Between walking in and leaving, I was finished with my visit in under 75 min; the root canal took 40min. They carefully wrote out my doctors notes for 20 minutes and printed out copies so I can submit to insurance. I felt so taken cared of — being extremely anxious with an old filling that did not prevent my tooth…
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from worsening. I would definitely recommend Dr. Berta Garcia Soriano. She comes every other Saturday, and luckily was there the day I arrived. We called a few clinics that did not speak Spanish, and this treatment process felt even more seamless than the ones I’ve had in the past. Please give them a visit if you’re having tooth pain.
Reply from the clinic
Thank you so much for your review. We’re delighted to look after you—whether it’s an urgent issue or a routine dental check-up. We’re here whenever you need us.
Short waiting time. Very pleasant and professional doctor and nurse.
Reply from the clinic
It's a pleasure to receive your review, thank you for trusting us 🙏
I was very pleased with the service I received. The staff was very professional and efficient. What might have required two appointments at other places, they did everything in one day, which is a huge plus for me. Thank you!
Reply from the clinic
Thank you for your trust and for rating us so highly!
I've been going to this clinic for many years. First, I was seen by the owner, Dr. Pey, who always showed great professionalism and used high-quality materials. I believe you shouldn't play around with your mouth, and I've always backed a winner. Now, my mouth is in the hands of Nuria, Dr. Pey's daughter, who makes my frequent visits to the dentist pleasant and almost fearless.
Reply from the clinic
Thank you so much for your 5-star rating! We sincerely appreciate your support and are delighted to hear that you had a positive experience. It motivates us to continue providing the best possible service. We hope to see you again soon!
Excellent professionals. They are dedicated to their patients. The service is outstanding.
Fantastic team!! I'm so grateful to Dr. Nuria Pey for her excellent professionalism and her always kind treatment. I recommend her 200%!!
Reply from the clinic
Thank you so much for your comment! 😊 We're glad to hear your experience was positive. We work every day to offer the best to our patients. We'll be waiting for you whenever you need us! 🦷💙
I had a consultation and cleaning with Dr. Alessandra and I'm delighted! From the very first moment, she demonstrated great professionalism, which put me at ease. Furthermore, she performed the cleaning thoroughly, it wasn't painful at all, and she didn't get my entire face wet (as has happened to me at other clinics). I recommend her 100%.
Reply from the clinic
Thank you so much for your review and your trust! 🌟 We're delighted to hear your experience was positive. We hope to see you again soon!
Incredible care and treatment. Dentist Alessandra is a 10, both personally and professionally. The service was punctual and of excellent quality. I recommend her 100%.
Reply from the clinic
Thank you so much for your 5-star rating! We're so glad to hear you had such a positive experience. We hope to see you again soon!
I needed some treatments and they helped me with them. I would definitely recommend this place. Very friendly and professional.
Reply from the clinic
Thank you so much for your positive review! We're delighted to hear that your experience with us was so satisfactory. Every comment like yours motivates us to continue working with enthusiasm, commitment, and dedication. If there's anything else we can help you with in the future, please don't hesitate to contact us. Thank you for trusting us!
I've lost count of how many years I've been regularly visiting my trusted dental clinic. I wholeheartedly recommend it, and I'd like to take this opportunity to congratulate the entire team.
Reply from the clinic
Thank you so much for your comment and 5-star rating, David! We're delighted to have you as a patient.
I went there with several dental problems, and although I can't say I wasn't pain-free, which is often unavoidable, their human quality is unsurpassed. They have always been and continue to be attentive to me and my pain, trying to alleviate it as much as possible. I continue treatment with them, as they still have work ahead of them, but I am confident that everything will turn out very well. I…
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want to HIGHLIGHT the exceptional care provided by doctors Nuria and Alexandra, and by the staff members Jenny, Ana, Anita, Verónica, and of course, Germán, who has become a friend. A big round of applause, a kiss, and a warm hug to them.
Reply from the clinic
Thank you for your feedback, Milena! At Janos Medical Center, we take pleasure in providing a positive experience for our clients. We are always at your service!
Good. Very good professionals. Sometimes the wait is very long. I think that should be improved.
Reply from the clinic
Thank you for your feedback, Tania. We will make sure to improve our services to ensure a more satisfactory experience in the future. We hope to see you again very soon.
I've been a patient of Drs. Pey for years and I'm delighted with their work. They're always professional, advising you on the best treatments for your health. I highly recommend this clinic; I've taken all my family and friends there.
Reply from the clinic
We're delighted to hear you enjoyed your experience with us and that you've given us a 5-star rating. We appreciate your feedback, and it motivates us to continue providing the best possible service. Thank you for choosing us! We appreciate your feedback and it motivates us to continue providing the best possible service.
Everything is always great with doctors Fernando and Nuria Pey, they are very friendly and professional.
Reply from the clinic
Thank you so much for your 5-star review, Camila! It's a pleasure to have you as a patient. Thank you for choosing us!
Excellent care from the doctors and their support staff🎖🎖🎖although they should give out treats as a reward at the end. …
Reply from the clinic
We're glad to know you enjoyed your experience with us and that you've given us a 5-star rating. We appreciate your comments, and they motivate us to continue providing the best service possible. Thank you for choosing us!
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