Patients
Reviews of Janos Medical Center Dental Clinic.
Madrid, Spain. 69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
The care is impeccable and the treatment is very friendly and professional at all times. In my case, visits to the dentist cause me a lot of anxiety, but the team always treats me with great care, and the experience ends up being very positive.
Reply from the clinic
We're delighted to know we've exceeded your expectations, Sthefany! Thank you for your 5-star rating and for your trust in us. We hope to have the opportunity to serve you again in the future. Best regards!
I've been to Dr. Alessandra's office a couple of times, and the experience has always been very good. From the very beginning, she was very attentive and caring, explaining everything clearly and making sure I was comfortable. The treatment was quick and painless, making the experience more enjoyable. I will definitely return and highly recommend her.
Reply from the clinic
Thank you so much for your 5-star rating!
Excellent service. Dr. Alessandra has been very kind and has performed quality reconstructions without pain. He always assists me with great patience and his work is impeccable. The clinic staff are very kind to me, service 10/10
Reply from the clinic
Thank you so much for your 5-star review, Angela! It's a pleasure for us to provide you with an excellent customer experience. We hope to see you again soon. Best regards!
I had implant treatment with bone regeneration in my upper jaw, and I am very happy and satisfied. It's a treatment that requires a great deal of technique and expertise. Both Dr. Fernando Pey and Dr. Nuria Pey form a magnificent team to successfully manage the surgery and subsequent follow-up. It's a blessing to have such trusted professionals who leave nothing to chance. Thank you both very…
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much. I also want to thank Germán, the soul of the clinic, for his management and assistance. And I would also like to thank the rest of the team for their wonderful care. I would also like to thank the dental technician who made me a Flexite prosthesis with which I feel very comfortable. It has greatly improved the aesthetics of my face, and most importantly, it allows me to eat. I'm waiting for the permanent teeth.
Reply from the clinic
Thank you so much for your feedback, Ángeles. We're delighted to have patients like you.
Very good professionals. Extraction and implants in the same surgery. Painless, with all kinds of hygienic measures.
Reply from the clinic
Thank you so much for your 5-star rating, Eva! It's our pleasure to provide you with an excellent customer experience. We hope to see you again soon. Best regards!
Great customer service. I had done a dental implant and 2 other minor dental issues, and my experience was 10/10. The office atmosphere is very pleasant. I really recommend Janos dental.
Reply from the clinic
Thank you very much for your review Gustavo, we couldn't be more pleased to know that everything was to your liking. See you soon, best regards
Excellent and friendly personal attention. Exclusive treatment from reception to doctor. Accurate recommendations and quotes. Optimal equipment and hygiene. Treatments with proven results. I've been a loyal client of this clinic for 10 years.
Reply from the clinic
Thank you for your feedback, Valérie! At Janos Medical Center, we take pleasure in providing our clients with a positive experience. We are always at your service!
I've been going to this clinic for many, many years, and as always, both Dr. Pey and Dr. Pey are wonderful. They inspire a great sense of calm and confidence in the work they do. I will continue my treatment with them next September.
Reply from the clinic
Thank you so much for your 5-star rating and for sharing your experience with us. We're proud to know you enjoyed our services and hope to have you back with us soon.
Very professional and friendly. Without a doubt, the best dentist I've ever had.
Reply from the clinic
Thank you so much for your 5-star review, Ana! It's a pleasure for us to provide you with an excellent customer experience. We hope to see you again soon. Best regards!
It's in an old building. The stairs leading in are quite narrow, and there's a tiny, very old elevator. The reception area is also quite small, although the waiting room is spacious and attractive. Everyone is very friendly, and the patient care is quite good. Above all, I recommend this office as an emergency dentist. I had a problem on a Saturday, and they gave me an appointment that same day as…
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soon as possible.
Reply from the clinic
Thank you for your feedback, S.x. We will make sure to improve our services to ensure a more satisfactory experience in the future. We hope to see you again very soon.
Excellent care and results. Our family clinic will continue to be our go-to.
Terrible customer service My mother went to the emergency room the other day. We called to verify that her dental insurance was accepted, and although they said they were over the phone, when we arrived at the clinic, the receptionist rudely told us no… If you can, avoid going because they're shameless.
Reply from the clinic
Response from the owner Edited a year agoHello Alberto, Given the situation you described regarding your mother's care, and since this information wasn't included in your complaint, we've provided you with an email address ([email protected]) where you can include your mother's full name and her insurance details so we can provide you with personalized attention while respecting her privacy. Sincerely
The best dental clinic I've been to in Madrid. Excellent customer service, complete confidence in the professionalism of the team of doctors, flexible hours that allow me to organize my time comfortably, top-quality results in the procedures I've had, they are equipped with the latest technology, they inspire a lot of confidence in me, I always leave happy and I will definitely return to them when…
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I need to.
I've been at the Janos Clinic for quite a few years now, and my experience has been very positive. The medical care is of the highest professional standards, and the personal attention is exquisite.
Reply from the clinic
Thank you so much for your 5-star rating and positive comments. We strive to provide an exceptional customer experience, and it's gratifying to know we've achieved this with you. We hope to see you back soon!
Very professional, they also provide emergency care if you need it, and they're also very friendly. I've been with Nuria for several years and I'm delighted. She always takes the time to help. Even when I was pregnant, she solved a problem with my tooth and is very knowledgeable about how to treat a pregnant woman. I recommend her 100%.
Reply from the clinic
Thank you so much, Leti!
Quick and punctual service and very friendly staff. I would especially like to highlight the attitude of Beatriz, the doctor who treated me. She was incredibly kind and I felt very comfortable. Thank you.
Reply from the clinic
We're glad to know you enjoyed your experience with us and that you've given us a 5-star rating. We appreciate your comments, and they motivate us to continue providing the best service possible. Thank you for choosing us!
My experience couldn't be better. I have implants all over my lower jaw, and now Dr. Pey and Dr. Nuria Pey are going to place four implants on my upper jaw. I have complete confidence in them, as well as in Germán, whom I've known for over 12 years. The entire team at Centro Médico Janos are true professionals and simply the best.
Reply from the clinic
Thank you so much for your 5-star rating and for sharing your experience with us, Montserrat. Best regards!
Dr. Nuria Pey is magnificent. She has a wonderful way with children and a wealth of resources for any problem. If you're looking for a reliable dentist, you've found her! If you have another dentist, I recommend at least getting a second opinion about the treatment; you might be surprised! 100% Recommended
Reply from the clinic
Thank you so much for your 5-star rating and positive feedback. We strive to provide an exceptional experience for our customers, and it's rewarding to know we've achieved that with you. We hope to see you back at our company soon!
I've been going there for many years now and everything's been perfect. When you have a good, trustworthy dentist, you don't change!
The dentists have been with the whole family for years. Exceptional in every way. Thank you.
Reply from the clinic
We're so glad to hear you enjoyed your experience with us, J.! We appreciate your trust and look forward to continuing to offer you the very best. Best regards!
I arrived there with a problem that worried me greatly, and Dr. Alexandra diagnosed me immediately. I've been treating her for the past few months. Her professionalism and warmth are worthy of admiration, especially when you go in with an emergency and are scared. That's something to be appreciated. 5 stars
Reply from the clinic
Thank you so much for your 5-star rating, Nora! We're delighted to know we were able to provide you with an excellent customer experience. We look forward to continuing to improve and offer you even more in the future. Best regards!
A very good experience. I went with two girls, ages 4 and 8. They saw us 5 minutes early for our appointment. Dr. Pey took excellent care of both of them and showed them how to brush their teeth. A 10 out of 10 for the children, who used to be afraid of the dentist, but since we started going to this clinic, they're not afraid at all.
Reply from the clinic
Thank you, Pedro. We're glad to know you enjoyed your experience with us and that you've given us a 5-star rating. Your comments are very important to us and help us continue to improve. Thank you for choosing us and we hope to see you again soon!
I discovered this clinic on a Sunday. Nuria saved me from unbearable pain. I'm so grateful for your care, kindness, and professionalism. Thank you so much.
I received consistently kind and highly professional service from Dr. Nuria and her staff. The facilities were very comfortable and impeccably clean and well-lit.
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