iSmile Dental Care West

iSmile Dental Care West is the west Surabaya branch of iSmile Dental Care, a small Indonesian dental group with three locations across the city. The clinic is located on Jalan Dukuh Kupang Barat in the Dukuh Pakis area of west Surabaya, in one of the city's busier mixed residential and small-business neighborhoods. The location is convenient for residents of Dukuh Pakis, Sawunggaling, Pakis, and the surrounding districts, and it is well served by ride-hailing apps and the wider road network connecting west Surabaya to the central business district.

The iSmile Dental Care network includes branches in west Surabaya at Dukuh Kupang, in east Surabaya at Rungkut Asri Utara, and in the northwest area of the city in the Northwest Boulevard ruko complex. Across all three locations the group operates a shared service catalogue and a unified clinical team, with branches accessible through a single primary contact line. The group has built its identity around comprehensive everyday dentistry rather than a narrowly aesthetic positioning, and it serves a steady local Indonesian patient base looking for a clinic with broad services and consistent operating hours.

The clinical scope at iSmile Dental Care West covers the full range of services expected of a modern Indonesian general practice. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications where appropriate, and patient education in everyday brushing and flossing technique. Patients are usually seen for an initial consultation that combines a clinical examination with diagnostic photographs and intraoral imaging where appropriate, and treatment plans are discussed in stages so that urgent issues can be prioritized first and elective work planned over time.

Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth within the limits of a general practice. The team at the clinic includes general dentists across the three branches, including drg. Henry Setiawan, drg. Christina Imme, drg. Hartman Tanzil, drg. Maria Mercia Pribadi, drg. Hanna Kristin, drg. Deaniddo K, drg. Natasia Djamiko, and drg. Olivia Halim.

Orthodontic treatment is one of the practice's most visible service lines. The group offers conventional fixed appliances in a wide range of configurations, including standard metal braces, ceramic braces for a less visible appearance, sapphire braces for an even more discreet aesthetic, and self-ligating bracket systems for cases that benefit from this approach. Orthodontic plans are typically discussed in detail during the initial consultation, with treatment timelines, payment arrangements, and follow-up appointments planned across the duration of the case. Adult orthodontic cases are common in Indonesian aesthetic-oriented general practices, and the breadth of bracket options at this clinic reflects the range of preferences in the local market.

For tooth replacement, iSmile Dental Care West offers a wide range of options spanning fixed and removable solutions. Removable options include conventional acrylic dentures, flexible Valplast-style thermoplastic dentures, and Thermosens thermoplastic dentures, which give patients several different price points and comfort profiles to choose from. Fixed options include conventional bridges and full-coverage ceramic crowns. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols.

Cosmetic dentistry is also part of the service menu. In-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, and conservative bonding are all available for patients seeking smile design improvements. Pediatric dentistry is also offered, with appointments oriented around making first dental visits a positive experience for younger patients, including routine examinations, fluoride and sealant applications, simple restorations, and oral hygiene coaching for parents.

Hygiene and infection control follow accepted Indonesian dental standards, with autoclaved instruments, single-use items handled appropriately, and clean treatment rooms turned over between patients. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged for orthodontic and implant planning where indicated. The branch operates with daily evening hours and WhatsApp-based booking, and communication is generally in Indonesian.

For local patients in west Surabaya looking for a comprehensive general dental clinic with a particularly broad range of orthodontic and tooth replacement options, iSmile Dental Care West is one of the recognizable choices in the Dukuh Pakis and Dukuh Kupang Barat area.