SmileJet

iSmile Dental Care East

Surabaya, Indonesia

5.0 out of 5, from 146 aggregated reviews

East Surabaya branch of iSmile Dental Care in Rungkut Asri, part of a small three-branch group spanning west, east, and northwest Surabaya.

  • 146 Patient reviews aggregated
  • 18 Photographs of the practice

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The practice

Photographs of the clinic.

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Patients

What patients wrote about this clinic.

146 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

5.0

out of 5, from 146 reviews

5 146
4 0
3 0
2 0
1 0
GHINAR CHANEL via Google 5.0 out of 5
Highly recommended for those who want to get braces here, the prices are affordable, the doctors are nice and friendly, top notch πŸ€—πŸ€— …
Rizqina Permak Baju (Binti) via Google 5.0 out of 5
My first time going to the dentist for scaling at the age of 40 🀭. I've been wanting to get it for a long time and finally got it. It's close to my house. When there was a 179k promo, I went straight away on the day before Eid because the K was really bothering me, making my teeth and gums sore. The service was friendly, the doctor and staff were all women, the place was comfortable, the treatmen…
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t was fast and the results were clean. It felt a bit sore, especially on my front teeth, but I could still bear it. After the scaling, my gums and teeth became sensitive, sore, and it felt uncomfortable when eating and brushing. It might take a few days for my teeth to return to normal. But thank God, the thick tartar has been removed, so I'm more confident when talking and smiling widely πŸ˜‰

Nia Rachmawati via Google 5.0 out of 5
The place is nice and clean. The doctor and staff are very friendly. The process is fast and the price is affordable. I want to come here again next time.
raynanda kho via Google 5.0 out of 5
The scaling process is fast and the doctor is very talkative,
Sri Rahayu via Google 5.0 out of 5
I love dental treatment at Ismile Dental Care. The doctor is very friendly and the staff is also good at providing good service. The prices are affordable and I am not disappointed.
Verina Zahira via Google 5.0 out of 5
My first time getting a scaling and filling here. The doctor was very informative and the treatment was smooth. The bestπŸ‘πŸ½πŸ‘πŸ½ …

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At a glance

iSmile Dental Care East in brief.

Clinic
iSmile Dental Care East
Location
Jl. Rungkut Asri Utara IV No.25B, Surabaya, Indonesia
Patient rating
5.0 out of 5, from 146 aggregated reviews
Listed as
A listed clinic, not a featured partner. How we check.
Listing checked
27 April 2026

About

What this clinic actually does.

iSmile Dental Care East is the east Surabaya branch of iSmile Dental Care, a small Indonesian dental group with three locations across the city. The clinic is located in the Rungkut Asri area of east Surabaya, in one of the city's busier residential and small-business neighborhoods. Rungkut sits between Gunung Anyar to the south and the wider Tenggilis and Penjaringan Sari districts to the north, with steady access to the eastern ring road and the southern parts of the city. The location is convenient for residents of Rungkut, Penjaringan Sari, Gunung Anyar, and the surrounding districts, and it is well served by ride-hailing apps and the wider road network connecting east Surabaya to the central business district.

The iSmile Dental Care network includes branches in west Surabaya at Dukuh Kupang, in east Surabaya at Rungkut Asri, and in the northwest area of the city in the Northwest Boulevard ruko complex. Across all three locations the group operates a shared service catalogue and a unified clinical team, with branches accessible through a single primary contact line. The group has built its identity around comprehensive everyday dentistry rather than a narrowly aesthetic positioning, and it serves a steady local Indonesian patient base looking for a clinic with broad services and consistent operating hours.

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The clinical scope at iSmile Dental Care East covers the full range of services expected of a modern Indonesian general practice. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications where appropriate, and patient education in everyday brushing and flossing technique. Patients are usually seen for an initial consultation that combines a clinical examination with diagnostic photographs and intraoral imaging where appropriate, and treatment plans are discussed in stages so that urgent issues can be prioritized first and elective work planned over time.

Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth within the limits of a general practice.

Orthodontic treatment is one of the practice's most visible service lines. The group offers conventional fixed appliances in a wide range of configurations, including standard metal braces, ceramic braces for a less visible appearance, sapphire braces for an even more discreet aesthetic, and self-ligating bracket systems for cases that benefit from this approach. Orthodontic plans are typically discussed in detail during the initial consultation, with treatment timelines, payment arrangements, and follow-up appointments planned across the duration of the case. Adult orthodontic cases are common in Indonesian aesthetic-oriented general practices, and the breadth of bracket options at this clinic reflects the range of preferences in the local market.

For tooth replacement, iSmile Dental Care East offers a wide range of options spanning fixed and removable solutions. Removable options include conventional acrylic dentures, flexible Valplast-style thermoplastic dentures, and Thermosens thermoplastic dentures, which give patients several different price points and comfort profiles to choose from. Fixed options include conventional bridges and full-coverage ceramic crowns. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols.

Cosmetic dentistry is also part of the service menu. In-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, and conservative bonding are all available for patients seeking smile design improvements. Pediatric dentistry is also offered, with appointments oriented around making first dental visits a positive experience for younger patients, including routine examinations, fluoride and sealant applications, simple restorations, and oral hygiene coaching for parents.

Hygiene and infection control follow accepted Indonesian dental standards, with autoclaved instruments, single-use items handled appropriately, and clean treatment rooms turned over between patients. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged for orthodontic and implant planning where indicated. The branch operates with daily evening hours and WhatsApp-based booking, and communication is generally in Indonesian.

For local patients in east Surabaya looking for a comprehensive general dental clinic with a particularly broad range of orthodontic and tooth replacement options, iSmile Dental Care East is one of the recognizable choices in the Rungkut and Penjaringan Sari area.

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