Patients
Reviews of International Smiles / Dental Clinic With A Humane Touch!.
Medellin, Colombia. 242 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Established 2012 Medellin dental tourism clinic with bilingual operations targeting US patients, but a reviewer documents direct WhatsApp pressure to delete a negative review before remediation would be offered, which is heavy manipulation evidence. Combined with a documented bad-job-by-Dr-Gloria treatment failure case and unsubstantiated American Dental Association standard claims, the integrity concerns drag scores despite an otherwise functional dental tourism profile.
Authenticity
4/10Baseline 8: real Medellin dental tourism clinic est 2012 by Dr Adriana Castano, named Dr Daniela Vasquez and others, US and Colombian patient mix. -3 HEAVY manipulation: reviewer documents WhatsApp message demanding review deletion before remediation (smoking gun). -1 ADA-standard claim is referenced messaging without ADA accreditation. Final 4.
Treatment quality
5/10Baseline 7: bilingual dentists, US-trained founder, multi-procedure scope (crowns, veneers, ortho, implants), state-of-the-art equipment cited. -2 heavy manipulation review-quality drag, documented bad-job-by-Dr-Gloria treatment failure with deletion-pressure remediation. Final 5.
Cleanliness
6/10Baseline 7: modern Medellin clinic per multiple long-term patient accounts, no JCI/ISO certificate. -1 unsubstantiated American Dental Association standard claim. Final 6.
Team
6/10Baseline 7: Dr Adriana Castano founder named, Dr Daniela Vasquez, Dr Gloria, Dr Rizzo named in reviews, but website team page is generic with no individual qualifications. -1 team page completeness gap. Final 6.
Price value
7/10Baseline 8: Medellin Colombia is a major dental tourism savings destination, up to 70 percent savings claim is consistent with regional pricing. -1 no public pricing menu. Final 7.
Tourist suitability
7/10Baseline 8: bilingual staff, US phone number, virtual pre-trip meetings, established 2012 dental-tourism positioning, target US patients. -1 no airport pickup or formal hotel package. Final 7.
What comes up well
- Established 2012 Medellin dental tourism clinic targeting US patients
- Bilingual staff, US phone line, virtual pre-trip meetings
- Multi-year repeat US patient relationships documented
Points to weigh
- Heavy manipulation: reviewer received WhatsApp demanding review deletion before remediation - smoking gun evidence
- Documented treatment failure by Dr Gloria with the deletion-pressure remediation pattern
- American Dental Association standard claim references US association not Colombian regulator
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 242 reviews
Had some work done for a root canal and cavities. From the initial consultation till the end, they did a thorough job, making me feel reassured and cared for. Definitely a top dental experience
Reply from the clinic
Dear Ahmad, Thank you so much for sharing your experience with us! We're so glad to hear … More
The Team at International Smiles Medellin provide an extremely high standard of Dental care. I have been to 2 other Dental Clinics however International Smiles Medellin are the best. Very Professional together with the highest Patient care …
Reply from the clinic
Dear Peter, Thank you so much for your truly kind words! It means the world to us that … More
International smiles is such a great dental clinic! I have visited many clinics in North America and rest assured you will get as good if not better care here in Medellin. One thing I can guarantee is you will feel well cared for and very comfortable. I thoroughly enjoyed my time here and highly recommend International Smiles. 😁 💯 …
Reply from the clinic
Dear Pane, thank you so much for your beautiful words! It truly touches our hearts to know … More
Amazing experience! Very kind and they all speak English! Much better service than North America. I have 4 filling redone in course of an hour. Will come back again.
Reply from the clinic
Dear Levi, Thank you so much for your amazing review! We're truly honored by your kind … More
International Smiles consistently provide a world-class dental experience. Their staff are all extremely professional, friendly and dedicated to excelling at what they do. They have taken great care of me and I cannot recommend them highly enough to anyone looking for quality dental treatment in Medellin.
Reply from the clinic
Dear Angus, Thank you so much for your thoughtful words! It truly means a lot to our entire … More
I had a few appointments with different specialists at International smiles and I’m very happy with their work. Also communication was very good 👍 …
Reply from the clinic
Dear Loic, Thank you so much for your kind words! We’re so glad to hear you’re happy with … More
From the moment I walked through their doors, I experienced an atmosphere of genuine care and professionalism. The doctors are exceptionally attentive, ensuring every concern is addressed with compassion and expertise. The receptionists are …
Reply from the clinic
Dear Conny, Thank you from the bottom of our hearts for your kind and thoughtful words. … More
My experience with Dr Lina Rizzo was absolutely the best! She took perfect care of something no dentist around the world was able to fix for me. Customer service was outstanding, location is ideal too. This is definetely your go to dental clinic in Medellin.
Reply from the clinic
Dear Dalila, Thank you so much for your beautiful message! We’re beyond happy to hear that … More
So I've been coming here for 2 years now. By far the best decision I've made from switching dentist in new York , to coming here to international smiles. …
Reply from the clinic
Dear Jerel, Wow. Thank you so much for this heartfelt message! We're incredibly grateful for … More
I've been going to International Smiles for almost 4 years. Dr. Gloria, Dr. Rizzo, and their staff are great. They're informative, professional, and caring. I always recommend them when I'm asked who does my teeth.
Reply from the clinic
Dear Clive, Thank you so much for your continued trust and support over the past four years! … More
International Smiles is the best in Medellín! I recommend Dr. Daniella she was amazing and guides you through everything smoothly!
Reply from the clinic
Dear Millionz, Thank you for your confidence in our team of professionals, we always improve … More
I reached out to them with concerns about my wife’s teeth and told them that I got different quotes around $10,000 They were so honest with me and told me that is not the right thing to do for my wife teeth awesome advice really nice …
Reply from the clinic
Dear Schwartz, We appreciate your kind words about our team members. We strive to create a … More
Whilst traveling through Colombia I had a couple of dental issues, International Smiles provided excellent care and a wonderful experience. I felt safe, comfortable and 100% taken care throughout my dentists visits. …
Reply from the clinic
Dear Carla, Our dedicated team understands the unique challenges faced by our patients and … More
Really great experience at international smiles. Had a small procedure and they did the appointments with a lot of care and always attentive to everything and the service received was first class, and was happy with the results, would definitely recommend!
Reply from the clinic
Dear Shivam, Thank you from the bottom of our hearts for your incredibly kind words and … More
Great place service is great and staff was amazing will be coming back.
Reply from the clinic
Dear Mike, … More
I honestly cannot say enough good things about International Smiles. I live in Ohio and I was a little nervous about getting dental care outside of the US. If I’m being honest the care I received at here was better than I get at home. This …
Reply from the clinic
Dear James, We appreciate your kind words about our team members. We strive to create a … More
I cannot speak highly enough about International Smiles. I'm from the USA and fractured my tooth while spending time in Medellin. I had to have my tooth removed and an implant installed with a bone graft. I visited a few dental clinics in …
Reply from the clinic
Dear Joey, Thank you from the bottom of our hearts for sharing your incredible experience … More
Update: 7 hours in the chair over 5 visits. it's still "the spa" for me. I love coming here. I love my Dr., the assistants and the beautiful yard and facility. 🩵💚 …
Reply from the clinic
Dear Bili, Thank you very much for your kind words and ongoing trust in our services. It's … More
Great experience here! I had a loose wire retainer and they were able to fix me up no problem on short notice. Great facility I would definitely recommend.
Reply from the clinic
Dear Michael, Thank you very much for taking the time to share your experience at … More
Great friendly service.. By far the best dental experience ive ever had. They are very caring and accomodating. I showed up on Monday, they preped me for 2 crowns and did root canal. …
Reply from the clinic
Dear Lonnie, We are very happy to hear from you so loving comments, we are very pleased to be … More
The best cleaning I have ever had. Dr. Alejandra was amazing. The little lip and gum massage at the end was a nice touch!!
Reply from the clinic
Dear Mark, Thank you so much for taking the time to share your wonderful experience at our … More
I’m from the US. My dental experience here was amazing, non-rushed, thorough, and the points of ordered were expressed, and they followed through with due care. Love them!!!
Reply from the clinic
Dear Zayid, Thank you from the bottom of our hearts for sharing such heartfelt and … More
Dr. Ricardo is very polite and quite knowledgeable in his field. He takes his time to discuss your case and expectations. My experience was great and I would recommend.
Reply from the clinic
Dear Diya Thank you so much for your incredibly kind words. We appreciate your comments … More
From the reception to the doctors, the entire staff was amazing. Everyone works together to make sure you feel comfortable and get the exact care that you need. The doctors even moved their schedules around to accommodate my treatments …
Reply from the clinic
Dear Deon, Thank you so much for taking the time to share your wonderful experience at our … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from International Smiles / Dental Clinic With A Humane Touch!.
Ask on WhatsApp