Patients
Reviews of International Smiles / Dental Clinic With A Humane Touch!.
Medellin, Colombia. 242 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Established 2012 Medellin dental tourism clinic with bilingual operations targeting US patients, but a reviewer documents direct WhatsApp pressure to delete a negative review before remediation would be offered, which is heavy manipulation evidence. Combined with a documented bad-job-by-Dr-Gloria treatment failure case and unsubstantiated American Dental Association standard claims, the integrity concerns drag scores despite an otherwise functional dental tourism profile.
Authenticity
4/10Baseline 8: real Medellin dental tourism clinic est 2012 by Dr Adriana Castano, named Dr Daniela Vasquez and others, US and Colombian patient mix. -3 HEAVY manipulation: reviewer documents WhatsApp message demanding review deletion before remediation (smoking gun). -1 ADA-standard claim is referenced messaging without ADA accreditation. Final 4.
Treatment quality
5/10Baseline 7: bilingual dentists, US-trained founder, multi-procedure scope (crowns, veneers, ortho, implants), state-of-the-art equipment cited. -2 heavy manipulation review-quality drag, documented bad-job-by-Dr-Gloria treatment failure with deletion-pressure remediation. Final 5.
Cleanliness
6/10Baseline 7: modern Medellin clinic per multiple long-term patient accounts, no JCI/ISO certificate. -1 unsubstantiated American Dental Association standard claim. Final 6.
Team
6/10Baseline 7: Dr Adriana Castano founder named, Dr Daniela Vasquez, Dr Gloria, Dr Rizzo named in reviews, but website team page is generic with no individual qualifications. -1 team page completeness gap. Final 6.
Price value
7/10Baseline 8: Medellin Colombia is a major dental tourism savings destination, up to 70 percent savings claim is consistent with regional pricing. -1 no public pricing menu. Final 7.
Tourist suitability
7/10Baseline 8: bilingual staff, US phone number, virtual pre-trip meetings, established 2012 dental-tourism positioning, target US patients. -1 no airport pickup or formal hotel package. Final 7.
What comes up well
- Established 2012 Medellin dental tourism clinic targeting US patients
- Bilingual staff, US phone line, virtual pre-trip meetings
- Multi-year repeat US patient relationships documented
Points to weigh
- Heavy manipulation: reviewer received WhatsApp demanding review deletion before remediation - smoking gun evidence
- Documented treatment failure by Dr Gloria with the deletion-pressure remediation pattern
- American Dental Association standard claim references US association not Colombian regulator
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 242 reviews
By FAR the most luxurious and sensory friendly dental appointment I've ever had. HIGHLY recommend!
Reply from the clinic
Dear Hadley, Thank you so much for your kind words! We're thrilled to hear that you had such … More
From start to finish, my experience at International Smiles has been an absolute blessing. Six years ago, while my partner and I were digital nomading in Madrid, I damaged …
Reply from the clinic
Dear Ashlee, your words truly touched our hearts. We’re beyond grateful for the time you took … More
Dr Daniela she is the dentist ,Tatiana she is the best girl to help you schedule you an appointment,Katherine p she is also nr 1 booking she is the best dental higieniest .
Reply from the clinic
Dear Florin, Thank you so much for sharing your experience! We're thrilled to hear that you … More
I was thrilled with my experience. I had a dental cleaning and whitening, and it was honestly much better than I imagined. From the moment I arrived, I felt very welcome; the whole team was incredibly kind. …
Reply from the clinic
Dear Juan, Thank you so much for sharing your experience with us! We are so happy to know … More
Excellent service, the staff at the clinic are very attentive! 100% recommended ❤️
Reply from the clinic
Dear Leidy, We are delighted to hear that your experience at the clinic was positive and … More
I am so grateful for the excellent work they did for me. You truly can't imagine the difference I've made since the treatment. I recommend them without hesitation, not only for the results, but also for their professionalism, kindness, and the attentive care they provide at all times. Thank you from the bottom of my heart!
Reply from the clinic
Dear Felipe, Thank you so much for taking the time to share your experience with us. We are … More
Thank you so much for your service, amazing team and great work.
Reply from the clinic
Dear Yuri, Thank you so much for your kind words! We’re delighted to hear you had a great … More
The entire team at the dental clinic is simply exceptional — they provide excellent advice and outstanding work.
Reply from the clinic
Dear Catalina, Thank you so much for your wonderful feedback! We’re proud of our entire team … More
“I consider this dental clinic was super wonderful. I underwent a teeth whitening procedure, and the results exceeded my expectations. The staff was highly professional and attentive, ensuring I was comfortable and well-informed throughout …
Reply from the clinic
Dear Shadow, Thank you so much for your kind and detailed review! We’re delighted to hear … More
Excellent customer service! Quick responses, kind attention, and a genuine willingness to help. I felt truly valued as a customer.
Reply from the clinic
Dear Viviana, Thank you so much for your thoughtful feedback! We’re so happy to hear that you … More
I had a nice time and got out being completely satisfied, great service and super friendly friendly staff. Wonderful experience, definitely recommend, and their customer service was impeccable.
Reply from the clinic
Dear Ana Maria, Thank you so much for your kind words! We’re thrilled to know that your … More
Great service. The staff was very kind and is a lot cheaper compared to the US, but still has a great service that it's worth paying for. Overall an amazing experience, completely recommended!
Reply from the clinic
Dear Luciana, Thank you so much for sharing your experience! We’re happy to hear that you … More
This is a great place. I first had to go to this clinic while on vacation. I’ve now returned multiple times getting all of my dental needs done there, it is very worth the trip. The doctors, the facilities and the treatment are world …
Reply from the clinic
Dear Tom, Thank you so much for your heartfelt words and continued trust in us it truly … More
I'm really impressed with the professionalism warmt and curtisey I received since I arrived here to have my procedure done my dentist miss Alejandra Garces is super,she's very precise and knowlegable she knows her craft I'm very pleased and …
Reply from the clinic
Dear Lawrence, Thank you so much for taking the time to share your experience with us! It truly … More
I recently had some dental work done at International Smiles in Medellín, including fillings, a root canal, and a crown, and I couldn't be happier with my experience. The staff was incredibly friendly and made me feel at ease. The root …
Reply from the clinic
Dear Linda, Thank you so much for taking the time to share your experience! We’re thrilled … More
An amazing place with an unbeatable team! We were completely satisfied with their work from start to finish. 1000% recommended! We'll always be back because this will be our home! A huge thank you to Tatiana, who was so attentive and excellent at all times ❤️ We'll definitely miss you all!
Reply from the clinic
Dear Daruey, What a joy to read your words! We are deeply touched to know that your … More
I had an excellent experience at International Smile. The team was extremely professional and demonstrated a great command of the most advanced dental techniques. From the very first moment, they showed empathy and personalized attention …
Reply from the clinic
Dear Lili, Thank you so much for sharing your experience with us! We are delighted to know … More
Dr Lina and staff are world class. She went out of her way to make sure that my porcelain filling fit perfectly. Great experience for a very reasonable cost. This was my second visit, I will be back!
Reply from the clinic
Dear Ron, Thank you so much for your kind words! We’re so happy to hear that you had a … More
International Smile gave me the best dental experience I’ve ever had. After dealing with dental issues and less-than-great experiences in Canada, I was nervous about seeking treatment abroad. But from my first contact with …
Reply from the clinic
Dear Ian, Thank you so much for your kind and thoughtful words. We are so grateful for the … More
Excellent service, one of my best experiences, from reception to all the professionals, super attentive, the best dental care in Medellin 🤩🤩🤩🤩🤩🥰🫶🏻 …
Reply from the clinic
Dear Mariana, Thank you so much for your lovely message! We are delighted to know that your … More
I have had a great experience working with International Smiles. Everyone there, from the receptionists to the dentists/dental team, is very kind and treats you with respect. More importantly, they take their work seriously and are true …
Reply from the clinic
Dear Anthony, Thank you so much for your thoughtful and generous words! It truly means a great … More
I’ve done cleanings and major dental work here. Ceramic fillings. Highly recommend! This is both a very professional and hospitable clinic. It feels like a wellness retreat. They give you a visor that massages your temple and Vaseline for your lips to be more comfortable during cleaning. Very happy with their service!
Reply from the clinic
Dear Henok, Thank you so much for your kind words and for sharing your experience with us! … More
I can't say enough good things about this place, the staff, and my treatment there. I had multiple major issues and trusted them to help me. I am so glad that I did because after a dozen or so appointments, I couldn't be happier with the …
Reply from the clinic
Dear Travis, Your words truly mean the world to us. Thank you so much for taking the time to … More
Best teeth cleaning ive ever had, including a face massage… on a massage chair with an eye mask thats also a massager Haha couldn’t recommend more!!!
Reply from the clinic
Dear Ron, Thank you so much for this amazing feedback. Made us smile! We’re so happy to … More
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