Patients
Reviews of International Smiles / Dental Clinic With A Humane Touch!.
Medellin, Colombia. 242 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Established 2012 Medellin dental tourism clinic with bilingual operations targeting US patients, but a reviewer documents direct WhatsApp pressure to delete a negative review before remediation would be offered, which is heavy manipulation evidence. Combined with a documented bad-job-by-Dr-Gloria treatment failure case and unsubstantiated American Dental Association standard claims, the integrity concerns drag scores despite an otherwise functional dental tourism profile.
Authenticity
4/10Baseline 8: real Medellin dental tourism clinic est 2012 by Dr Adriana Castano, named Dr Daniela Vasquez and others, US and Colombian patient mix. -3 HEAVY manipulation: reviewer documents WhatsApp message demanding review deletion before remediation (smoking gun). -1 ADA-standard claim is referenced messaging without ADA accreditation. Final 4.
Treatment quality
5/10Baseline 7: bilingual dentists, US-trained founder, multi-procedure scope (crowns, veneers, ortho, implants), state-of-the-art equipment cited. -2 heavy manipulation review-quality drag, documented bad-job-by-Dr-Gloria treatment failure with deletion-pressure remediation. Final 5.
Cleanliness
6/10Baseline 7: modern Medellin clinic per multiple long-term patient accounts, no JCI/ISO certificate. -1 unsubstantiated American Dental Association standard claim. Final 6.
Team
6/10Baseline 7: Dr Adriana Castano founder named, Dr Daniela Vasquez, Dr Gloria, Dr Rizzo named in reviews, but website team page is generic with no individual qualifications. -1 team page completeness gap. Final 6.
Price value
7/10Baseline 8: Medellin Colombia is a major dental tourism savings destination, up to 70 percent savings claim is consistent with regional pricing. -1 no public pricing menu. Final 7.
Tourist suitability
7/10Baseline 8: bilingual staff, US phone number, virtual pre-trip meetings, established 2012 dental-tourism positioning, target US patients. -1 no airport pickup or formal hotel package. Final 7.
What comes up well
- Established 2012 Medellin dental tourism clinic targeting US patients
- Bilingual staff, US phone line, virtual pre-trip meetings
- Multi-year repeat US patient relationships documented
Points to weigh
- Heavy manipulation: reviewer received WhatsApp demanding review deletion before remediation - smoking gun evidence
- Documented treatment failure by Dr Gloria with the deletion-pressure remediation pattern
- American Dental Association standard claim references US association not Colombian regulator
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 242 reviews
Booking an appointment was simple, from the moment I arrived at the front door I was greeted by their wonderful staff who walked me through the process and made me feel at ease. I would HIGHLY recommend International Smiles as the doctors …
Reply from the clinic
Dear Doctor, Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that from … More
This was THE BEST dental experience I've ever had. The whole staff is incredibly kind and helpful. It was a little last minute also, but they were very accommodating and communicative. …
Reply from the clinic
Dear Reina, Thank you so much for your kind words! We’re so happy to hear that you had the … More
This is the absolute best best dental clinic I’ve ever been to. I can’t event begin to describe the level of care these specialist have for you as a client. I’ve always been very scared of the dentist but this place knocked the fear right …
Reply from the clinic
Dear Krishna, Wow! Thank you so much for taking the time to share your experience in such … More
Excellent place, best quality, best price, highly recommended, the service is wonderful
Reply from the clinic
Dear Yonatan, Thank you so much for your comment! We're delighted to know you enjoyed our … More
Excellent dental care from start to finish. The clinic is clean, modern, and well organized. The staff was courteous and knowledgeable, and the treatment was carried out with great precision. I’m very satisfied and would definitely return.
Reply from the clinic
Dear Jonny, Thank you so much for giving us 5 stars! We are delighted to know that you were … More
So far so good for my evaluation. I will see how the surgery goes. I was recommended by a friend who had a good experience.
Reply from the clinic
Dear LaShaun, Thank you for sharing your feedback! We're glad your evaluation went well so … More
The place is divine and the people couldn't be more special and professional! 100/10
Reply from the clinic
Dear Marcela, Thank you so much for your wonderful review! We're delighted to know that you … More
Going to the dentist used to terrify me until I discovered International Smiles. Their services are so different from other clinics—they're incredibly professional and always attentive! I love it!
Reply from the clinic
Dear Paola, Thank you so much for sharing your experience! We're so happy to know we were … More
Excellent work by the whole team, great dedication, professionalism, and organization. Keep it up! 👌🏽 …
Reply from the clinic
Dear Melissa, Thank you so much for your kind words! We are so proud to know that you … More
I love this place! The service is great, the people are very friendly, and the place is super nice. I highly recommend it!
Reply from the clinic
Dear Martina, Thank you so much for your kind words! We are so happy to hear that you love our … More
Awesome job!!! You feel gratified by the humane treatment they provide. Very precise as to what you need for each case. Highly recommended
Reply from the clinic
Dear Sebastian, Thank you so much for your wonderful feedback! We're delighted to hear that you … More
Excellent customer service every time I approached the counter, the reception was amazing. Many thanks Manuela
Reply from the clinic
Dear Gabriel, Thank you so much for your kind words! We’re thrilled to hear that you’ve … More
I had an amazing expeirence at International smiles. From the moment i walked in, the reception staff were incredibly welcoming and friendly, they instantly eased my nerves and made what i expected to be a stressful process smooth and …
Reply from the clinic
Dear Olivia, Thank you so much for your thoughtful and heartfelt review! We're truly honored … More
Tatiana's work is great, very professional, thank you for your attention.
Reply from the clinic
Dear Diana, Thank you so much for your kind words! We are delighted to know that you were … More
I think the service is very good, as is the attention, thank you very much.
Reply from the clinic
Dear Ediliana, Thank you so much for your kind words! We are delighted to hear that you are … More
It's the best clinic I've ever been to. The service is excellent, and Tatiana Arango's attention is wonderful. She welcomes us warmly and makes us feel very comfortable.
Reply from the clinic
Dear Nelly, Thank you so much for your amazing review! We are delighted to know that you … More
At the clinic, we work with love and excellence to always provide the best for our patients. Tatiana Arango is an example of commitment, responsibility, and quality service. Her care is warm, compassionate, and always focused on the …
Reply from the clinic
Dear Osnaider, Thank you for your kind words! At our clinic, we strive every day to provide … More
At the clinic, the service we offer stands out for its excellence, human quality, and personalized attention. Tatiana Arango is a committed professional who always gives her best with kindness and dedication. Her friendly and respectful …
Reply from the clinic
Dear Gerar, Thank you so much for your kind words! We are incredibly proud to know that our … More
I had dental treatment a month ago and I liked it a lot; the staff were very professional and provided good service.
Reply from the clinic
Dear Daniel, Thank you for sharing your experience! We are delighted to hear that you were … More
The best clinic, especially the care from Tatiana Arango, excellent service
Reply from the clinic
Dear Diego, What a joy to read your message! We are delighted to know that your attention … More
Today I want to highlight Tatiana Arango, who has earned recognition as the best in the clinic. Her dedication, professionalism, and warmth make all the difference every day. Thanks to her, the service we receive is exceptional. Tatiana, you are an example of excellence and commitment.
Reply from the clinic
Dear Maria, Thank you so much for your kind words. We are incredibly proud to have … More
They are excellent. The best. Their customer service is wonderful.
Reply from the clinic
Dear Ms. Arango, Thank you for taking the time to write this review. It is an honor for us to … More
Great professional dentist office. I making this my personal dentist care . Warm and caring personal. They speak English and procedures are done on a timely fashion. I highly recommend this. Dentist office. I had implants bone graft …
Reply from the clinic
Dear Salvatore, Thank you so much for your wonderful review! We’re honored that you’ve chosen us … More
The most professional service - with attention to detail, you will ever receive. They will take care of your smile with patience and welcoming smiles. Dr. Ricardo and Ana Milán went way above and beyond to make sure my service was flawless, …
Reply from the clinic
Dear Hayden, Thank you so much for your thoughtful words and glowing recommendation! We’re … More
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