Patients
Reviews of International Smiles / Dental Clinic With A Humane Touch!.
Medellin, Colombia. 242 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Established 2012 Medellin dental tourism clinic with bilingual operations targeting US patients, but a reviewer documents direct WhatsApp pressure to delete a negative review before remediation would be offered, which is heavy manipulation evidence. Combined with a documented bad-job-by-Dr-Gloria treatment failure case and unsubstantiated American Dental Association standard claims, the integrity concerns drag scores despite an otherwise functional dental tourism profile.
Authenticity
4/10Baseline 8: real Medellin dental tourism clinic est 2012 by Dr Adriana Castano, named Dr Daniela Vasquez and others, US and Colombian patient mix. -3 HEAVY manipulation: reviewer documents WhatsApp message demanding review deletion before remediation (smoking gun). -1 ADA-standard claim is referenced messaging without ADA accreditation. Final 4.
Treatment quality
5/10Baseline 7: bilingual dentists, US-trained founder, multi-procedure scope (crowns, veneers, ortho, implants), state-of-the-art equipment cited. -2 heavy manipulation review-quality drag, documented bad-job-by-Dr-Gloria treatment failure with deletion-pressure remediation. Final 5.
Cleanliness
6/10Baseline 7: modern Medellin clinic per multiple long-term patient accounts, no JCI/ISO certificate. -1 unsubstantiated American Dental Association standard claim. Final 6.
Team
6/10Baseline 7: Dr Adriana Castano founder named, Dr Daniela Vasquez, Dr Gloria, Dr Rizzo named in reviews, but website team page is generic with no individual qualifications. -1 team page completeness gap. Final 6.
Price value
7/10Baseline 8: Medellin Colombia is a major dental tourism savings destination, up to 70 percent savings claim is consistent with regional pricing. -1 no public pricing menu. Final 7.
Tourist suitability
7/10Baseline 8: bilingual staff, US phone number, virtual pre-trip meetings, established 2012 dental-tourism positioning, target US patients. -1 no airport pickup or formal hotel package. Final 7.
What comes up well
- Established 2012 Medellin dental tourism clinic targeting US patients
- Bilingual staff, US phone line, virtual pre-trip meetings
- Multi-year repeat US patient relationships documented
Points to weigh
- Heavy manipulation: reviewer received WhatsApp demanding review deletion before remediation - smoking gun evidence
- Documented treatment failure by Dr Gloria with the deletion-pressure remediation pattern
- American Dental Association standard claim references US association not Colombian regulator
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 242 reviews
I had a wonderful experience with International Smiles. I am dentist adverse due to negative past experiences however, International Smiles changed that. They were attentive and gentle, making for a pleasant experience. They were also …
Reply from the clinic
Dear Shakia, Thank you very much for taking the time to share your experience with … More
Very detailed in service, kindness with professional people. Very secure and clean 😁, make sure you sure the proper address. Taxi dropped me across the street, 2nd taxi was better at my location …
Reply from the clinic
Dear Max, Thank you so much for your thoughtful feedback. We’re very happy to hear that … More
I’m so thankful for the care my daughter and I received at this office. My dentist was extremely professional, thorough, and kind, and the assistant was …
Reply from the clinic
Dear Sandra, Thank you from the bottom of our hearts for taking the time to share such a … More
If there were 10 stars, I would have chosen that! I don't know what to say, but this was one of the best decisions I've ever made by chosen this dental office. The quality of care, the customer service, the dental staff (Dr. Rizzo), …
Reply from the clinic
Dear Mr. Davis, Thank you for the wonderful review and for taking the time to share your … More
They are incredibly professional, and I feel very safe every time I come for appointments and scheduled treatments. Excellent human and technological quality. I recommend them without hesitation.
Reply from the clinic
Dear Silvana, Thank you so much for your kind words! We are so happy to know that you feel … More
I just had 10 porcelain veneers done at International Smile with Dr. Rizzo and the transformation is unbelievable! Before, my teeth were in really bad shape, but thanks to the most talented and caring doctor, I now have the smile of my …
Reply from the clinic
Dear Jebrail, Thank you so much for your kind words! We’re thrilled to hear that your … More
The service is very good and friendly, the professionals are excellent, the facilities are very good. I've had a very positive experience with the procedures.
Reply from the clinic
Dear Family, Thank you so much for your kind words! We are delighted to hear that the care, … More
What an incredible experience! Everyone in the office welcome me with open arms and took me on an emergency moment. Tatiana was exceptional from the moment I arrived and Daniele (dentist) was incredibly patient and took the time to truly …
Reply from the clinic
Dear James, Thank you so much for your kind and thoughtful words! We're truly happy to hear … More
Great experience! I did a root canal and fill in - barely felt anything and felt really comfortable with all staff and dentists. Excellent time! Highly recommend
Reply from the clinic
Dear Liam, Thank you so much for your kind words! We're thrilled to hear that you had a … More
Love it here. They are very welcoming and make you feel comfortable. Alejandra is great to work with. Very detailed and explain everything to you. Definitely will recommend and will be going back.
Reply from the clinic
Dear Brian, Thank you so much for your kind words and recommendation! We’re truly happy to … More
From the moment we entered, the staff's extensive experience and professionalism were evident. The place was very clean and the atmosphere pleasant. Excellent professionals.
Reply from the clinic
Dear Eduardo, Thank you so much for your comment! We are delighted to know that from the very … More
Awesome service! The staff was super helpful, and the whole thing was easy to schedule. They got back to me quick with answers too.
Reply from the clinic
Dear DeMario, Thank you so much for your kind words! We’re thrilled to hear that you had a … More
I've only had simple work done here but really happy with the service provided. Easy to make an appointment that suits my schedule, super friendly staff in English, knew more about my dental history than I could remember, and felt they were …
Reply from the clinic
Dear Christopher, Thank you so much for taking the time to share your experience! We're so glad to … More
Best place for EVERYTHING! They have a great variety of procedures. The attention to detail makes coming here an incredible experience. Think of it as a spa, for all your needs as even a teeth cleaning felt like I was getting a massage. Highly recommend it!
Reply from the clinic
Dear Carolina, Thank you so much for your wonderful review! We're thrilled to hear that you … More
I recently visited International Smiles, and I can honestly say it was the best dental experience I’ve ever had! From the moment I walked in, everyone was so warm, friendly, and welcoming it felt more like a spa than a dental office. …
Reply from the clinic
Dear Justin, Thank you so much for your thoughtful and heartfelt review. We are truly honored … More
Friendly, professional staff that performed amazing work for much cheaper than I could have ever found in the States. Highly recommended
Reply from the clinic
Dear Tyler, Thank you very much for taking the time to share your experience. We are truly … More
I had a dental emergency while on holiday. I reached out via what's app and received a response quickly. Paola was very communicative and professional. When I arrived for my appointment the staff was friendly and professional. The office …
Reply from the clinic
Dear Tak, Thank you so much for your kind and thoughtful review! We're truly honored that … More
Amazing experience! They did a fantastic job with removing my silver amalgam fillings and replacing them with resin fillings, as well as whitening my teeth. Definitely recommend!
Reply from the clinic
Dear Story, Thank you so much for your kind words! We're glad to hear you had a great … More
WOW! What an amazing office! Absolutely everyone way extremely helpful and kind. Dr Gloria and her assistant Isabel were without a doubt the best dental team I’ve ever worked with! Pretty amazing considering I’m 62 and have never had a bad …
Reply from the clinic
Dear Lisa, Thank you so much for your wonderful review! We're truly honored by your kind … More
I got my aligners done in 3 days from consult to receiving them. Doctor Ricardo and team were very nice and spoke English to me and walked me through the process well. …
Reply from the clinic
Dear Grace, Thank you so much for your kind words! We're thrilled to hear that your … More
Staff was very knowledgeable and very professional Tathiana was amazing and also very professional, I recommend International Smiles to everyone seeking professional help.
Reply from the clinic
Dear Winston, Thank you so much for your kind words! We're thrilled to hear that you had a … More
Amazing experience at international smiles. Had some extensive dental work done and it was my first time going overseas to do it. Would definitely recommend this place to anyone looking. Extremely impressed with the staff and their expertise. Will be back!!!
Reply from the clinic
Dear Melony, Thank you so much for sharing your experience! We’re so happy to hear that your … More
The Best dentist In the whole Columbia and the best Receptionist Tatiana ! She’s the best
Reply from the clinic
Dear Freddie, Thank you so much! We’re honored to be called the best dentist in all of … More
Awesome. I love this team. Everyone is so professional and kind.
Reply from the clinic
Dear Shaniece, Thank you so much! We love hearing that our team truly appreciates your kind … More
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