Patients
Reviews of International Smiles / Dental Clinic With A Humane Touch!.
Medellin, Colombia. 242 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Established 2012 Medellin dental tourism clinic with bilingual operations targeting US patients, but a reviewer documents direct WhatsApp pressure to delete a negative review before remediation would be offered, which is heavy manipulation evidence. Combined with a documented bad-job-by-Dr-Gloria treatment failure case and unsubstantiated American Dental Association standard claims, the integrity concerns drag scores despite an otherwise functional dental tourism profile.
Authenticity
4/10Baseline 8: real Medellin dental tourism clinic est 2012 by Dr Adriana Castano, named Dr Daniela Vasquez and others, US and Colombian patient mix. -3 HEAVY manipulation: reviewer documents WhatsApp message demanding review deletion before remediation (smoking gun). -1 ADA-standard claim is referenced messaging without ADA accreditation. Final 4.
Treatment quality
5/10Baseline 7: bilingual dentists, US-trained founder, multi-procedure scope (crowns, veneers, ortho, implants), state-of-the-art equipment cited. -2 heavy manipulation review-quality drag, documented bad-job-by-Dr-Gloria treatment failure with deletion-pressure remediation. Final 5.
Cleanliness
6/10Baseline 7: modern Medellin clinic per multiple long-term patient accounts, no JCI/ISO certificate. -1 unsubstantiated American Dental Association standard claim. Final 6.
Team
6/10Baseline 7: Dr Adriana Castano founder named, Dr Daniela Vasquez, Dr Gloria, Dr Rizzo named in reviews, but website team page is generic with no individual qualifications. -1 team page completeness gap. Final 6.
Price value
7/10Baseline 8: Medellin Colombia is a major dental tourism savings destination, up to 70 percent savings claim is consistent with regional pricing. -1 no public pricing menu. Final 7.
Tourist suitability
7/10Baseline 8: bilingual staff, US phone number, virtual pre-trip meetings, established 2012 dental-tourism positioning, target US patients. -1 no airport pickup or formal hotel package. Final 7.
What comes up well
- Established 2012 Medellin dental tourism clinic targeting US patients
- Bilingual staff, US phone line, virtual pre-trip meetings
- Multi-year repeat US patient relationships documented
Points to weigh
- Heavy manipulation: reviewer received WhatsApp demanding review deletion before remediation - smoking gun evidence
- Documented treatment failure by Dr Gloria with the deletion-pressure remediation pattern
- American Dental Association standard claim references US association not Colombian regulator
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 242 reviews
It was my 4th visit. Dr. Daniela Vasquez and her amazing team at International Smiles continue to live up to their reputation as one of the very best dental clinics in all of Medellin. Very caring, sensitive and meticulous. I can’t wait to return in 3 months :)
Reply from the clinic
Dear Emeka, Thank you for your confidence in our team of professionals, we always improve … More
I had an amazing experience at International Smiles! They were very professional with state of the art equipment and very welcoming. I heartily recommend them to anyone with multiple dental problems. You will not regret it!
Reply from the clinic
Dear Irit Thank you for sharing your outstanding experience with us! We're thrilled to … More
I just left from my first appointment with International Smiles. I had my teeth cleaned and whitened. The process took about an hour and a half. Dr. Daniela Vasquez was very prompt and professional. She explained the process thoroughly and …
Reply from the clinic
Dear Garrett, Thank you from the bottom of our hearts for your incredibly kind words and … More
I must say that my experience with International Smiles was, by far, the best dental experience of my life. I have never felt more comfortable. I had 4 crowns and 4 veneers done. Everyone from the reception to the entire staff to the …
I think it's an excellent clinic, with highly trained professionals; I would recommend them.
Reply from the clinic
Dear Tatiana, Thank you so much for taking the time to share your experience at International … More
Final update: International Smiles said they would fix the bad job Dr. Gloria did and I can choose any other doctor. I chose to go with Dr. Rizzo. I then get a WhatsApp message saying Dr. Rizzo won’t see me until I delete my review because …
Reply from the clinic
Dear Mrs. Fortin, After several months since you posted this review, we still hope that you have … More
They are the best, they completely changed my smile and I am very grateful for it. I was self-conscious about the shape of my smile for several years, now I can SMILE. Thank you International Smiles, I will always be grateful for this.
Reply from the clinic
Dear Sebastian, Thank you so much for leaving us a comment that fills us with joy and pride. … More
I was so happy and grateful with my attention at Internacional Smiles. Congratulations and best regards.
Reply from the clinic
Dear Ana, Thank you so much for your glowing review. We're thrilled to hear that you had … More
The staff are extremely nice and helpful. They make scheduling a breeze and are also efficient in their turn around time for those who may need more in depth treatment. I highly recommend International Smiles for all of your General and Orthodontic needs.
Reply from the clinic
Dear Candace, We are thrilled to hear that your experience at International Smiles was the … More
I did a cleaning and whitening treatment. This was my first time seeing a dentist other than the one I grew up with. They did not disappoint. Great staff and facility, and great service.
Reply from the clinic
Dear Dorianeh, We understand that it can be challenging to return to the new dentist after a … More
I have seen 20 or more different dentists in my life (in both the US and Colombia), and International Smiles easily rises to the top of the list as the best dentist I've been to. I have been coming to International Smiles since May 2022 and …
Reply from the clinic
Dear Nina, Thank you from the bottom of our hearts for sharing your incredible experience … More
I was very happy with my experience at International Smiles. The team is very professional and attentive to your needs. My appointment in Canada was in 8 long months!!! …
Reply from the clinic
Dear Genevieve, Thank you for taking the time to share your incredible dental journey with us. … More
I've had a great experience here every time. Great quality work done. You can't seem to go wrong with this place! Whatever type of work you need done, they can assist you. Everyone is quite friendly here to top it off 👍 …
Reply from the clinic
Dear Jared, Thank you so much for your wonderful feedback! We are thrilled to hear about … More
For the last few years I have considered International smiles to be my main dentist, the dentists are very good. …
Reply from the clinic
Dear Alex, Our team takes great pride in providing a professional and detail-oriented … More
They are the best at what they do, they have excellent professionals and great customer service
Reply from the clinic
Dear Ana, Thank you so much for your excellent comments. As a clinic, we strive for … More
The care is very good, they treat you very well and the doctors do their work with a lot of love.
Reply from the clinic
Dear Laura, It's wonderful to be recognized by our excellent patients with such wonderful … More
I highly recommend them. International Smiles was the most professional and prompt health related practice I have ever experienced. They are on time with there appointments, everyone you deal with from reception to the Doctor's themselves …
Reply from the clinic
Dear Dirk, We deeply appreciate the kind comments we received from you and we couldn't feel … More
Dr. Rizzo is one of the best dentists I've seen in my lifetime. She fixed a difficult problem with my tooth that 2 other dentists were unable to fix. Everyone is nice and I like the focus on the surrounding muscles and tendons and not just teeth. I'll be back to see her.
Reply from the clinic
Dear Gaelen, Thank you for taking the time to share your experience with us. We're delighted … More
Everything here is done with great care and kindness, very professional and caring, thanks to Dr. Cata, Daniela, Alejandra, and their entire team for their work. Additionally, they provide excellent patient care at the front desk.
Reply from the clinic
Dear Alejandro, Thank you for your kind words. Taking the time to write makes us feel we're … More
I had a great experience, will definitely be back, I do recommend this place for any dental needs.
Reply from the clinic
Dear Hans, … More
A great experience. Excellent care and excellent work on my teeth.
Reply from the clinic
Dear Carmen, Our team is grateful that you took the time to share your fantastic experience … More
I had 2 crowns done and a filling done on a chipped tooth in Florida and was having persistent pain for many many months. The dentist in Florida was not helping me with solutions (I travel back and forth a lot) so I decided to see if I …
Reply from the clinic
Dear Erin, We are very happy to hear from you so loving comments, we are very pleased to be … More
I traveled from the United States to Medellín for dental treatment at International Smile, and I can confidently say the experience has exceeded my expectations. …
Reply from the clinic
Dear Yossi, Thank you so much for sharing such a thoughtful review and for trusting us with … More
I had the most amazing experience here! They were super accommodating and super nice. They were very informative with me, even though I am English speaking and really went the extra mile to make sure all of my comforts were met. Three …
Reply from the clinic
Dear Brianna, Thank you so much for this wonderful review! We are truly honored by your kind … More
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