Patients
Reviews of Ingenieria de Sonrisas.
Cali, Colombia. 180 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 180 reviews
A place where you are not only well taken care of but also made to feel at home, where peace and well-being are palpable.
Reply from the clinic
Thank you, Claudia, for your kind words and for sharing your experience. We are so glad to hear that you felt well taken care of and at home; we strive to ensure that every visit brings peace and well-being. We value your trust and hope to welcome you back soon. Your feedback motivates us to keep improving.
Excellent service and personalized attention
Reply from the clinic
Thank you so much for your feedback and for highlighting our service and personalized attention. We're delighted to hear that your experience was excellent; we're at your service and hope to see you again soon.
Excellent place, they are very kind and make the patient feel safe; cordial, attentive, and polite.
Reply from the clinic
Thank you so much, Genesis, for your comment and rating. We're delighted to hear that you felt safe and well taken care of; we appreciate you highlighting the kindness, friendliness, and professionalism of our team. We will continue striving to maintain this level of service. We hope to see you again when you need us.
The service is amazing.
Reply from the clinic
Thank you so much, Jonathan! We're so glad to hear the service was amazing; feedback like yours motivates us to keep giving our best. We hope to see you again soon.
Excellent!! I've been with them for 10 years and I don't let anyone touch my teeth except the guys at Smile Engineering. Andres Lopez is the best!!! ❤️
Reply from the clinic
Thank you so much for your trust over these past 10 years! We're delighted to know that you entrust your smile exclusively to Smile Engineering and that Andrés López has been the best choice for you. Your words motivate us to continue providing high-quality care. It will be a pleasure to continue caring for your mouth and your smile.
It's a beautiful place, with a super welcoming atmosphere from the moment you walk in. The people are incredibly friendly; they treated us with so much kindness and respect, and they're also very professional in everything they do. You can tell they love their work and pay attention to every detail to ensure you have the best possible experience. Definitely a place we'll return to and that I…
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I wholeheartedly recommend.
Reply from the clinic
Mandy, thank you so much for sharing your experience and for your enthusiastic recommendation. We're delighted to hear that you enjoyed the welcoming atmosphere and the attentive, professional service from our team. We appreciate that you noticed the attention to detail; comments like yours motivate us to keep improving. We look forward to welcoming you back soon.
Excellent service, true professionals in every aspect.
Reply from the clinic
Camilo, thank you so much for your review and for highlighting the attention and professionalism of our team. We're delighted to know you were completely satisfied. We will continue working to maintain and exceed your trust.
⚠️ WARNING - WARNING - BAD EXPERIENCE AT INGENIERÍA DE SONRISAS (CALI) ⚠️ During a procedure with dentist Juan Pablo Gil Bedoya, he performed a botched procedure, cutting the floor of my mouth with a drill bit. This caused a deep wound that required four stitches. I spent days in pain, with swelling and difficulty speaking and eating. Furthermore, it was extremely difficult to obtain the…
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he doctor's credentials. It took more than two weeks to receive them, as if they were hiding something or their documents weren't up to date. Remember that patients have the right to request and review the dentist's professional license, registration with the Ministry of Health, and the office or clinic's operating permit. Other clinics provide this information immediately and without issue. I also read another review of this clinic that mentions malpractice with another patient, so this isn't the first time something like this has happened. I traveled from abroad just to get this treatment and ended up wasting time, money, and my health. Please verify their credentials before going here; they only want your money and don't care about your health. I do not recommend this place: it lacks ethics, care, and transparency.
Reply from the clinic
We deeply regret your experience and appreciate your feedback, which will help us continue to improve our services. Unfortunately, dental practice involves many potential complications when treating a patient, and we assure you that our primary motivation is to minimize these risks at all times.
⭐️⭐️⭐️⭐️⭐️ The best dental clinic in Cali! The service is excellent; from the moment you arrive, they make you feel very welcome. The facilities are modern, clean, and very comfortable. The staff is friendly, professional, and always attentive to every detail. Everything looks impeccable, and they inspire a lot of confidence. Without a doubt, the best place for any dental treatment. Highly…
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recommended! 😁👏
Reply from the clinic
Thank you so much for sharing your experience, Alexander! We're delighted to hear that you felt welcome and that our facilities and team met your expectations. We work diligently to maintain cleanliness, modern amenities, and personalized service on every visit. We appreciate your recommendation and would be happy to welcome you back again soon.
The service is super great... congratulations.
Reply from the clinic
Thank you so much, José, for your kind words. We're glad to hear you were happy with the service and we'll pass that on to the team. We hope to see you again soon.
Beautiful place, excellent service 😊 …
Reply from the clinic
Thank you so much for your comment, Vanessa! We're so glad to hear you enjoyed the place and received excellent service. We look forward to serving you again soon. 😊
I love Smile Engineering, wonderful professionals, beautiful results and I feel at home.
Reply from the clinic
Thank you so much, Ingrid! We're so happy to hear you feel at home and are pleased with the results; our team strives to provide warm and professional service. We look forward to seeing you again on your next visit.
Very good service
Reply from the clinic
Thank you so much for your feedback and for giving us a 5-star rating. We're delighted to hear you received excellent service; we'll continue striving to maintain that level. We hope to serve you again soon.
Excellent service
Reply from the clinic
Thank you so much, Angelica, for your feedback and for appreciating our service! We're delighted to hear that your experience was excellent. We hope to see you again soon and continue serving you with the same high quality. We're here for you if you need anything.
They treated me incredibly well!! From the moment I arrived until I left!!! The doctors work as a team. I was very nervous, but I felt at ease once I was with Dr. Juan Pablo Gil, who is spectacular!!! You can't imagine what a wonderful person he is… don't hesitate to visit!!!
Reply from the clinic
Thank you, Nidia, for sharing your experience. We're delighted to hear that you felt comfortable from arrival to departure and that the teamwork, especially that of Dr. Juan Pablo Gil, provided you with peace of mind; we will pass on your feedback. We greatly appreciate your trust and recommendation. We hope to see you again when you need us.
Excellent attention and service
Reply from the clinic
Thank you for your review, Johan. We're delighted to hear you received excellent service. We strive to maintain that level of service and look forward to serving you again. We appreciate your trust.
Excellent service
Reply from the clinic
Thank you so much, Yuri! We're glad to hear you received excellent service. We hope to see you again soon.
10 points
Reply from the clinic
Thank you so much, Mario! We're glad you gave us 10 points. We hope to see you again soon.
Excellent service, impeccable facilities, wonderful professionals, and amazing customer service—I highly recommend them!
Reply from the clinic
Thank you so much for sharing your experience, Jose. We're delighted to hear that you enjoyed our facilities, service, and team. We greatly appreciate your recommendation. It will be a pleasure to serve you again whenever you need us.
Hello, I am very grateful to all the staff for their excellent service from beginning to end of every process I started with them.
Reply from the clinic
Alcira, thank you so much for your kind words and for acknowledging the dedication of our entire staff. We're delighted to hear that you received excellent service at every step of the process; comments like yours motivate us to keep improving. We'll always be available to support you whenever you need us.
Andrea and Dr. Juan Pablo. Very professional, they explain all the procedures correctly. Highly recommended.
Reply from the clinic
Thank you, Natalia, for your review and for highlighting Andrea and Dr. Juan Pablo. We're glad to hear that our team was professional and explained the procedures clearly. We greatly appreciate your recommendation. We're here to help you whenever you need us.
10/10 Excellent service, super friendly staff
Reply from the clinic
Thank you so much, Isabella! We're so glad to hear you had a 10/10 experience and that our team was so friendly. We appreciate your recommendation and hope to see you again soon.
Excellent service, they are very professional in the processes, very satisfied with the results.
Reply from the clinic
Thank you so much for your feedback, Liliana. We're delighted to hear you were satisfied with our service and the professional attention we provided throughout the process. We appreciate your trust and hope to serve you again in the future.
Excellent service, very good attention, very nice facilities, a pleasant experience that I would repeat.
Reply from the clinic
Thank you so much for your kind words, Juan Manuel. We're delighted to hear that you enjoyed our service, attention, and facilities. We appreciate that you had a pleasant experience and would be happy to welcome you back whenever you'd like. Our team looks forward to seeing you again.
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