Patients
Reviews of Ingenieria de Sonrisas.
Cali, Colombia. 180 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 180 reviews
Excellent service and great advice
Reply from the clinic
Thank you so much for your review, Karol Ximena! We're delighted to hear you received excellent service and advice. We strive to always offer quality service, and comments like yours motivate us. We hope to see you again soon.
I was referred by a friend and went without an appointment to check out the place. They had availability and I was seen immediately. Everyone was very professional and the service was excellent.
Reply from the clinic
Thank you so much for your review, Victor! We're so glad your friend's recommendation brought you here and that we were able to assist you promptly. We appreciate your kind words about the team's professionalism and service. We look forward to seeing you again whenever you need us.
Excellent service, great customer service!
Reply from the clinic
Thank you, Nelly! We're so glad to hear that we provided you with excellent service and that you appreciated the personal touch of our team. We work hard every day to maintain these standards and it will be a pleasure to serve you again.
"Thank you to my dentists for giving me back my confidence and my smile. Today I don't just show teeth; I show happiness, confidence, and gratitude for their hard work and dedication." 💙✨ …
Reply from the clinic
Alejandra, thank you so much for your kind words and for trusting our team! It fills us with joy to know that we restored your confidence and your smile; comments like yours motivate us to continue giving our best. We will always be here for any dental care you may need. We sincerely appreciate your trust and the happiness you shared with us.
A pleasant, clean and quiet place
Reply from the clinic
Thank you so much for your comment. We're delighted to hear you found our place pleasant, clean, and peaceful. We hope to welcome you back again very soon.
A highly professional and personalized service for your health and well-being. I highly recommend them.
Reply from the clinic
Ernesto, thank you so much for your review and for recommending us wholeheartedly. We're delighted to know you found our service professional and personalized for your health and well-being. We're here to support you whenever you need us, and we hope to see you again soon.
The service was excellent, the facilities were beautiful, and the staff was very friendly.
Reply from the clinic
Thank you so much for your feedback, Luis. We're delighted that you enjoyed our service, facilities, and the friendliness of our staff. We work hard to maintain this level of service and ensure you always feel welcome. We hope to see you again soon.
Excellent professionals, highly recommended
Reply from the clinic
Thank you so much, Alexandra! We're delighted to hear you were satisfied with our team of professionals. We greatly appreciate your recommendation and would be happy to assist you again whenever you need us.
Excellent team , very professional I’ve been coming here for the last two years and they haven’t failed me . Great job ! Keep up the good work
Reply from the clinic
Thank you, Julio! We're thrilled you've trusted our team for the past two years and that we've met your expectations. Your kind words mean a lot and motivate us to keep providing professional care. We look forward to serving you again soon.
Excellent service and attention
Reply from the clinic
Thank you so much for your feedback. We're delighted to hear you received excellent service and attention. We strive to maintain that quality and hope to serve you again soon.
Excellent service and very welcoming
Reply from the clinic
Sofia, thank you so much for your review and for highlighting our service and welcoming atmosphere. We're delighted to hear that your experience was excellent. We hope to see you again soon.
The best in every way.
Reply from the clinic
Thank you so much, Andrea! We're so happy to hear that you consider us the best in every way. We hope to see you again soon and we're still here for you if you need anything.
Excellent service.
Reply from the clinic
Thank you so much for your review and for valuing our service. We're glad to hear you were satisfied; it will be a pleasure to serve you again whenever you wish.
Favorite clinic ❤️
Reply from the clinic
Thank you so much, Valeria! We're so happy to know we're your favorite clinic ❤️ We appreciate your trust and will continue striving to always provide you with the best care.
Beautiful facilities and the endocrinologist is the best!
Reply from the clinic
Thank you so much for your review and the five-star rating! We're delighted to hear that our facilities and our endocrinologist met your expectations; we'll share your feedback with the entire team. Thank you for trusting us, and we look forward to seeing you again.
Excellent attention, service, and professionalism. They are undoubtedly the best.
Reply from the clinic
Thank you so much for sharing your experience, Rodrigo. We're delighted to hear you were satisfied with the attention, service, and professionalism; we greatly appreciate your trust and recommendation. We are always at your service and hope to see you again soon.
This has been the most unpleasant experience I've ever had! I came to have a tooth fixed and a filling done. As a result, the specialist cut a lot, almost reaching the nerve, then placed a lot of material that caused discomfort and pain for the next two weeks. Then they filed it down so the material wouldn't put pressure on the nerve, and they also filed down my natural teeth from the inside…
Read the rest of this review
(completely unrelated to the filling). As a result, everything there is still rough, and plaque and cavities are probably already forming since the filing was done with sandpaper, not a soft material. But another two weeks passed, and the pain didn't go away, and what's worse, a piece of the tooth being treated fell off! There was no apology from the clinic; they just said, "Come back... we'll do something else for you!" Overall, my impressions are depressing... even though I came because of an ad from a friend who had a dental cleaning there, apparently, a cleaning was the only thing they could do there! It's a shame! I've been living with pain for a month now.
Reply from the clinic
We are deeply sorry to hear about your experience and the discomfort you have been experiencing over the past month. We understand your frustration and want to assure you that we take your feedback very seriously. To better understand what happened and offer you an appropriate solution, we would like to contact you directly. Could you please provide your full name and a phone number or email address where we can reach you? In addition, it would be very helpful if you could tell us: The approximate date this treatment was performed. If you remember the name of the dentist who treated you. This information will allow us to review our patient records and your treatment history to understand what happened and why we don't have a recent record of this situation. We want to thoroughly investigate what happened and ensure you receive the care you need to resolve this issue. We sincerely apologize for the negative experience you have had and the pain you are experiencing. We want to rectify this situation and offer you a satisfactory solution. We look forward to your prompt response so we can assist you.
Excellent service
Reply from the clinic
Thank you so much for your feedback, Natalie! We're delighted to hear you received excellent service. We strive to always offer the best, and your kind words motivate us. We hope to see you again soon.
A unique experience 😍 definitely the best! …
Reply from the clinic
Thank you so much, Carolina! We're so glad to hear you had a wonderful experience and that you consider us the best. We hope to see you again soon.
Always satisfied with the attention, kindness and professionalism of my home, Sonrisa Engineering.
Reply from the clinic
Thank you so much for your feedback, Stiven! We're delighted to hear that you're always satisfied with the care, friendliness, and professionalism at Smile Engineering. We'll continue striving to maintain that level of service and look forward to welcoming you back on your next visits.
Awesome place to get all your dental work done. Highly recommended.
Reply from the clinic
Thank you so much for the wonderful review, Ambiorix! We’re thrilled you had a great experience and appreciate your recommendation. We look forward to continuing to care for your dental needs. If you need anything or want to schedule your next visit, we’re here to help.
Every year I get a deep clean and laser treatment, highly recommended
Reply from the clinic
Thank you for your trust and for recommending us! We're delighted to know you come back every year for your cleaning and laser treatment. Our team strives to always provide the best care. We look forward to seeing you on your next visit.
Excellent service from the professionals and all the staff.
Reply from the clinic
Thank you so much for your feedback, Mauricio. We're delighted to hear that the service from our professionals and all our staff was excellent. We will continue striving to maintain that level of service and hope to see you again soon.
Excellent service
Reply from the clinic
Thank you for your feedback, Estefania! We're so glad to hear you received excellent service. We strive to always offer the best service, and comments like yours motivate us. We hope to see you again soon.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Ingenieria de Sonrisas.
Ask on WhatsApp