Patients
Reviews of INDEXMEDICA Dental Clinic.
Krakow, Poland. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 66 reviews
A clinic with excellent social workers. The specialist staff, as well as the receptionists and manager, are all top-notch. I always feel like I'm going to a very pleasant and friendly meeting. Because that's how you can treat a visit to the clinic. The treatment procedures have been explained for several years. I recommend Indexmedica for treatment. Best regards, and see you soon.
Reply from the clinic
Dear Mr. Karol, thank you for your review. We are very pleased! We look forward to hearing from you!
Indexmedica is the best place for comprehensive dental care. A modern clinic with the best equipment. I can't imagine trusting anyone else. Their dedication to patient well-being, professionalism in every respect, and pleasant atmosphere are what this place is all about. And, of course, my beautiful smile! 😉 I highly recommend it!
Reply from the clinic
Thank you very much!
I’ve traveled from Durham UK to use this dentist. Now, I don’t want to have to use a UK dentist again. I’d rather come here! Even for a teeth clean, it was an hour long clean and Ivonne was so thorough and gentle. My teeth came up several shades lighter! The workmanship of the check, fillings and screws holes for the implements is second to none! I’m actually looking forward to January 2024 to…
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come back x have my work completed! I can’t recommend this company enough! Even the Hotel INX was above expectations. It was exceptionally comfortable x perfectly well kept.
Reply from the clinic
Thank you so much for your kind words! We are looking forward to meeting you again in 2024!
We visited Karolina today and were delighted. She patiently answered our child's questions and cured the tooth, even though other doctors were sending us for treatment under general anesthesia. We are very grateful for her professionalism and the approach she took to treating our child, something we've been looking for for a long time.
Reply from the clinic
Thank you very much and we invite you again!
A very friendly and professional approach. After the first visit, I received a treatment plan with full costs, which remained unchanged throughout the treatment. The prices were lower than at other clinics I'd visited. Everything went according to plan, including the implant, fillings, and crowns. The entire treatment took several months due to the condition of my teeth after treatment at other…
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clinics. Since completing the treatment over a year ago, I haven't had any dental problems and only go for cleanings and checkups. I recommend both the dentists and the implantologist. They are very professional, trustworthy, and friendly. The hygienist was also the first person to teach me how to properly brush and care for my teeth and provided some advice tailored to my lifestyle. Since then, I haven't had any problems with tartar buildup, which was a real problem before. The staff at the registration desk were also incredibly helpful and kind.
Reply from the clinic
Justyna, thank you very much for your review. We look forward to seeing you again!
Got to give 5stars. Efficient professional service. My first visit. Everything sorted. Clear treatment plan. No hassle no aggravation. So so glad I came to Index Medica. I totally recommend this clinic. I’ll never go to a UK dentist again. The reception staff are helpful & friendly. The dentists and nurses all really friendly and professional. I will be back to get some old crowns replaced in…
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the summer hopefully. I can’t believe I’m actually looking forward to another dentist visit!! Well done Index Medica & Thank you.
Reply from the clinic
Thank you so much Steve! We are looking forward to meeting you again!
I wish this dentist was in the UK. Have had a wonderful experience being under the care of the team of Indexmedica. After years of me neglecting my teeth it came to a point where I had to have treatment to remove what could not be repaired and repair what could be. Ended up with 3 extractions and 6 implants including sinus lift and bone grafts plus 2 veneers and composite bonding on my front…
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teeth. They listened to all my thoughts and wants and discussed all options. I’m so happy with the result, my teeth look and feel so natural. I would have no concerns recommending this dentist to anybody. What a fantastic service. Thank you so much! PS The hotel is so comfortable 🤣🤣🤣
Reply from the clinic
Thank you so much Mark!
I wholeheartedly recommend them. The service was great. My treatment took a long time, but the effect was amazing. I'm very satisfied, my teeth were saved. I'm happy with my beautiful smile. Thank you for your care and treatment. I recommend them. Best regards to the entire team.
Reply from the clinic
Thank you and best regards!
I wholeheartedly recommend the Indexmedica Clinic. I particularly appreciate Dr. Łukasz Kwieciński. And Karolina at the front desk.
Reply from the clinic
Thank you and we invite you again!
I wholeheartedly recommend this clinic. My family and I have been using their services for a while now, and we always leave satisfied. Every visit is punctual, professional, and pleasant.
Been here for an emergency and I was more then impressed with the customer service!I was not in my country, I didn't speak the local language ,I had no appointment and had only 2 hours until I needed to leave Krakow. Michael from the reception was very kind and profesional ( I could easily speak in English with him) and the doctor was hands-on and helped me with my situation and doubts. I 100%…
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recommended this clinic based on my experience. Wonderful professionals!
Reply from the clinic
Thank you!
After my filling broke, I had to go to the dentist unexpectedly and was able to get an appointment for the very next day. I was very pleasantly surprised, as I've never received such excellent dental treatment before. The dentist was very friendly, empathetic, and competent, and even spoke German! I would gladly recommend this clinic!
This is my second visit to Indexmedica, I cannot fault this clinic at all. I’ve travelled from UK and both times it has been a great experience. Sebastian and his team are very professional in their industry and for someone who doesn’t like pain, we’ll they seem to put me at ease all the time. I have had deep root canal treatment to having bridges, implants, and my third visit will be to have…
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crowns and veneers fitted. For me it has been 100% worth it.. Angie Montana UK
Reply from the clinic
Thank you so much Angie!
When it comes to professionalism, unfortunately, there's a complete lack of it. I've never seen such customer service (sarcasm and general attitude toward the patient) before. Choose carefully.
My experience with them was really nice, firstly I arrived as a bit of emergency because I needed root treatment, despite the secretary told me it was not possible to see the doctor without an appointment the doctor took an x-ray on the spot and identified the urgency of it and told me to come on his next available time slot for the treatment. The process was smooth and the doctor spoke porper…
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English and explained me what he was doing. He was very friendly and considerate. I would very much recommend them as it seemed like a very honest and modern dentist clinic that during my visit in Krakow saved me.
Yesterday I had a facial. A very professional treatment with a wow effect! Comfortable conditions, complete relaxation. Thank you, Paulina!
Excellent, professional, and thorough care. The staff is friendly and helpful. The location is also a big plus. I highly recommend it!
We've used them many times. Friendly service. Treatment is quick, efficient, and effective. I recommend them!
The highest standard of treatment, with relief within minutes of treatment. The service is friendly, professional, and effective. I wholeheartedly recommend it.
Professional and very thorough + got the best teeth cleaning ever
So far a good impression. Somewhat "overkill" treatment plan that scared the crap out of me. They pushed hard with implants. When I challenged them to think about my budget, and not scare me away from a deal, they figured out that they could make a bridge instead of running implants in the upper mouth. Something that provides the same function, but more affordable implementation for a functional…
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bite. I get the impression that these exclusively market themselves in countries like Norway, England, because Polish salaries would never manage such treatment costs. I wonder if I took the trouble and time to do it, I could certainly find dentists at Polish prices. These prices are EU-adapted, competitive against Norwegian dentists who are on their way to pricing themselves out of the market. What remains now is whether they are adaptable to the patient's wallet, that's the answer I'm waiting for. Be right back with more information. ‐------ The consultant came out with a more traditional treatment plan. Fewer implants, more bridges, placed on original teeth as anchors in the upper mouth. Veneers in the upper mouth, bleaching on the lower front teeth. A total of 2 implants, 2 surgical removals of teeth, 2 root canals, with 4 canals each, 2pcs 4 sets of bridges up, 2pcs 4 sets of bridges down. All in all, 4 treatments, a total of about 13K €, equivalent to about 120,000 NKr. This offer was more palatable, and we agreed on what and how it should be carried out. ------- My overall recommendation is: Carefully study their proposal (applies to everyone who offers a service.). Set your expectations and preferably what you expected to spend on the treatment. Be offensive and take control of what you want to pay. Then you will get a proposal you can live with. Anyway, if you are concerned about price, hygiene and quality of work. I can definitely recommend their services. The surgeons are very well trained in what they do. The implant installation went like a breeze, and it was very easy to understand that this is something they really know. The service is impeccable. The people there are very polite and take good care of you. Norwegian dentists have a lot to learn here. I also got the X-ray and 3D scan of the skull for further consultations in my home country. Here they have understood that when you have paid for this service, you have co-ownership in it. Something Norwegian dentists hold on to, and do not want to free themselves from. Despite the fact that you have paid for the service.
Had to remove the remains of a wisdom tooth. Was very impressed with how quickly and easily the work was done
A very good clinic. The hygiene was carried out very carefully. I especially recommend Ms. Monika, very nice and gentle 😎😎😎😎 …
Reply from the clinic
Thank you for appreciating our work! We invite you again!
Great atmosphere, highly recommended place. Kasia is an excellent specialist. I highly recommend her.
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