Patients
Reviews of INDEXMEDICA Dental Clinic.
Krakow, Poland. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 66 reviews
I've been using dental hygiene and preventative dentistry services for three years. I'm always satisfied with the quality of service, and I also receive additional information about dental hygiene. Whenever I come to the clinic, I always experience professionalism and a pleasant atmosphere. I highly recommend Dr. Iwonka! :)
Great experience! I live in Scotland and decided to save up money and time and do all my dental procedures during one holiday stay. They provide hotel accommodation, also transfer from the airport. Staff was very kind and helpful, from reception desk to the dental chair. Big "Thank You!" to the manager as well as she helped me big time. What can I say, I was always scared of dentists (in the 80'…
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it wasn't any pleasant experience) however thanks to doctor Łukasz this visit was stress free thanks to his calm manner and gentle hands. Also big shout out to hygienist ms Iwona! She was very patient with me. She did very thorough and complex teeth cleaning, scaling and polishing etc. She has soft hands and an eye for detail! I strongly recommend Indexmedica! Thank you! Cheers!
Reply from the clinic
Thank you so much! You are always very welcome at Indexmedica!
I highly recommend this clinic. I live in Germany and was offered three tooth extractions there. The doctor here undertook the treatment and managed to save them. Everything was done very professionally and, above all, gently. I am incredibly grateful for the help and wholeheartedly recommend this place.
Reply from the clinic
Thank you very much for your positive feedback!
I've been using this dental clinic for many years and have always been very satisfied. The staff is professional, competent, and very friendly, and visits are conducted in a friendly atmosphere. I highly recommend this place.
Reply from the clinic
Thank you very much!
Hands down the most professional dentist I've experienced in Europe. Very helpful & great team. 10 years & very happy
Reply from the clinic
Thank you so much Mark! You are always very welcome at Indexmedica!
This clinic is a complete rip-off. I paid €18,000 for dental implants six years ago. Since then, the implants haven't held, so now I'm looking elsewhere for a reputable clinic. Really disappointed.
Reply from the clinic
Thank you for your feedback. We care about the quality of dental treatment and patient safety, so we take every comment seriously. After verification, we are unable to identify the situation described as concerning a patient at our clinic. However, if your comment actually concerns our services, please contact us directly – we will be happy to clarify the matter but in a respectful and confidential way. Due to medical data protection, we do not engage in public discussions regarding individual treatment.
The best. Polite, competent, organised, repaired the wreckage that was my dentition. A very good UK intermediary (Kevin) helped smooth everything out along the way. Would recommend to anyone.
Reply from the clinic
Thank you so much! We are so happy to hear that.
I had root canal treatment as well as a extraction with implant fitting. All of this was under sedation delivered by an anaesthetic team. The work is of a high standard and with sedation I had absolutely no discomfort. Far superior to my experience in the UK, and the patient support makes coming from the UK a breeze. Many thanks to all the team at Indexmedica.
Reply from the clinic
Thank you so much Rachel! That means a lot to us.
Hi, I had to fix my teeth and chose Indexmedica. I am very happy with that choice. Very skilled and nice people who worked there. Arranged hotel and pick-up at the airport. Two nice ladies who can speak Norwegian and all my papers were in Norwegian. Inserted many implants and without any pain. Very happy with everything they did with my teeth. My smile is back.
Reply from the clinic
Thank you so much Jarle! We're looking forward to it!
I have used Indexmedica for a number of years and have found the dental work exceptional. All the dentists are highly trained and deliver amazing results especially for complex work. We also love visiting Krakow and do not hesitate to contact Kevin to help us book the appointments, accommodation (which is excellent) and transfers.
Reply from the clinic
Thank you so much for your fantastic review! We are so happy to read that! All the best from Krakow! :)
Very happy with my dental visit so far 🤗 Going back again in October. Very service-minded and everything was arranged for my visit to Krakow. …
Reply from the clinic
Many heartfelt thanks!
Overall it was a positive experience but I did have some concerns. Clinically professional, although they didn't warn me about potential side effects of the antibiotics they provided, in my case severe heartburn. Also on two occasions I witnessed a staff member discussing treatment plans with patients in front of other people in the waiting area. Such discussions should be kept confidential. So,…
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o, good treatment I think, but some organisational issues need to be addressed.
Reply from the clinic
Thank you for your feedback. We appreciate it. We have already made some improvements in our patient service standards.
Very happy with what I had done.. Went there for the first time in September and had two implants inserted.. And returned 6 months later to finish the rest.. And now it's done, 2 teeth are in place.. Thanks to everyone and to Marika as a supervisor in Norwegian.. I highly recommend this dental clinic.. And the teeth cleaning was the best I've ever had, so I'll take that when it's time for my…
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one-year check-up.. 1000 Thank you for me.. And the price is far from Norwegian dental prices..
*2024.I recently visited Krakow for a dental procedure at this highest-rated dental clinic in town and stayed at a perfect apartment around the corner. I met experienced doctors, professional medical assistants and a very friendly and comforting staff. After my multi-day procedures, it was a relief to go back to a quiet and peaceful apartment to rest. Thanks to both places, I spent a comfortable…
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14 days fulfilling my medical goal, and sightseeing in Old Town Krakow and the suburbs. *2025. And it's done. Dr. PN was great, Edyta was excellent. I returned to the US, thrilled with my results and full of energy. I would like to thank the whole team for their professional work. 10/10 to everyone for... their quick response, even on a Sunday afternoon...perfect communication... professionalism and to Dr. PN for his steady hand. From my daughter... My mom is very happy and she's calling everyone telling them about Dr. PN, Edyta and her great breakfast at Kolanko No. 6 in Krakow.
Reply from the clinic
Dear Grace, thank you for your review. We really appreciate it and we are looking forward to meeting you again later this year.
Today I removed my wisdom tooth and it was so professional👏👏👏 I would definitely recommend this dentistry to everyone. …
Test of time 2 years on After the initial treatment I was really pleased. Problems developed the aftercare none exsitant
Reply from the clinic
Thank you for your review and we are sorry that you feel there was no aftercare. After your contact in December 2023 we advised that you could travel for treatment in January or February 2024 but we were disappointed not hear from you again. We are one of the only Polish clinics that offer aftercare in the UK and take great care to ensure our patients are happy for many years after treatment. We have many repeat patients, some who have travelled to us multiple times since 2007.
Forever grateful for this clinic. Norwegian customer who had a lot of treatment at Indexmedica. Amazing staff, clean, seems to me like world class euipment and efficient! No matter the problem, they seem to fix it 💙 Even in Norway we rarely see this sort of professionslism. The treatment back home is also often spread more out, and can take months to complete. In Norway I could not afford this…
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is kind of treatment. In Krakow it's affordable and a lovely city to visit! Definetly 10/10!!!
Reply from the clinic
Dear Tom Arne, thank you so much for your kind words, they really mean a lot to us. We were so happy to have you here. Looking forward to meeting you soon again!
I have been there before and this time with two family members. Indexmedica appears to be a very good and reassuring dental clinic. Professional, thorough and efficient. A big advantage is a separate Norwegian-speaking employee who takes care of all the practicalities in an excellent way.
Reply from the clinic
Thank you very much for your kind words Jens Erik. Our Norwegian speaking consultant is here to make sure you feel safe and understood. Hope to see you again soon! :)
Hi, I've been to Krakow 3 times to get implants. 4 implants up and 4 implants down. So a full set of teeth down and up. Started in October 23rd with 5-6 teeth pulled, the dentist was so scary that I screamed. But I explained to you how the case was, it wasn't a problem. The surgeon who performed this was so calm and skilled that I didn't say a word about it until the tooth extraction and further…
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treatment was done. Then I've been there 2 times this year to adjust and install everything. Amazing how carefully and perfectly you had to have it before you were done. Oh, I'm super happy with the result, because I've been with dentures for about 10 years. Oh, what a staff of employees is absolutely incredible, I only have positive words to say about you. Since I'm from the north of Norway, I was a little afraid of the language, as my English is not completely solid. But no problem as there was one of the assistants who spoke Norwegian (Fantastic). She explained during the whole process what was being done and what was going to happen next time I came. Will go back there again for a check-up. I recommend going there for those who are considering some dental treatment. The price was halved even with the flight and the stay compared to Norway. I stayed at a hotel in the city that you arranged, great people there. So I highly recommend Indexmedica Dental Clinic in Krakow. Thank you very much. Regards Ketil N.
Reply from the clinic
Ketil, thank you very much for your kind words. We are here for you and for all other patients who need help. We look forward to seeing you for your check-up :)
I've been a patient at the clinic for two years. I highly recommend it. The staff at Indexmedica are completely professional. They offer top-notch service, combined with kindness, courtesy, and a cultured approach.
Reply from the clinic
Dear Mr. Krzysztof, Thank you very much for your positive feedback. We are very pleased with it. Best regards, and we invite you to visit us again.
I've been to Indexmedica in Krakow several times and have always been very satisfied. It's a modern clinic with a fantastic and competent team. Their services are unbeatable. I highly recommend Indexmedica and thank them for everything. Thank you very much, Gregor Dudek
Reply from the clinic
Thank you so much! We are very pleased!
Professional team, friendly service, and a wonderful Dr. Sebastian. Highly recommended!
Reply from the clinic
Thank you very much and we invite you again!
Thank you so much. The treatment was painless and quick, and I'm no longer afraid of the dentist. A very kind and friendly doctor. I highly recommend him.
Reply from the clinic
Thank you very much and welcome again!
I received excellent service here. A dental crown fell unexpectedly while I was visiting Krakow and a colleague recommended coming to Indexmedica. I am grateful for this recommendation. The professionalism and quality of the service is second to none. I certainly recommend it very strongly.
Reply from the clinic
Thank you so much for your review. We really appreciate your kind words!
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