Patients
Reviews of iDent Dental Practice.
Varna, Bulgaria. 33 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 33 reviews
I had my tartar cleaned and I liked everything, I recommend it!
Please be careful with this clinic. I went there because of an overbite, which has now caused a small gap between my front teeth that may get worse. The doctor recommended 6 to 8 dental crowns instead of braces, which would mean filing down several healthy teeth. I then got a second opinion in Varna and a third one in England. Both dentists were shocked by this recommendation and said the normal…
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al approach in cases like mine is braces or aligners, not crowns. I am not sure why this was suggested, but the whole experience felt strange. I paid for the consultation but did not receive advice that matches standard practice. I strongly recommend getting another opinion before agreeing to any treatment here.
I went to the clinic for dental treatment: first, they took x-rays and a professional cleaning, then began treating the cavities. I should point out right away that the cost of the treatment was significantly higher than average—each filling costs around 200 euros (without root canal treatment, for normal cavities). I took this in stride, assuming the high cost was justified by the specialists'…
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' qualifications and the quality of the materials. After four teeth had been treated, I experienced pain and discomfort in two teeth. During a follow-up examination, they didn't give me a clear explanation, merely referring to "increased sensitivity." I hadn't experienced any pain or sensitivity before the treatment. Later, I scheduled an appointment to continue the treatment as planned, as I needed to finish treating the remaining teeth. During the appointment, I immediately brought the teeth that had been previously treated and were still hurting to the dentist's attention so that they could be re-examined, after which we could move on to treating the remaining cavities. In the end, we never moved on to treatment—time ran out. Instead, they started offering me a professional cleaning again, despite the fact that I'd already had one. I'd like to specifically highlight the payment issue: I was charged 50 euros for this appointment, as if it were an initial examination with a doctor I was already seeing. In fact, it was an examination of her previous work, without providing any new services. This surprised me and, frankly, was perceived as disrespectful to the patient. This approach raises serious questions: — lack of a clear diagnosis despite complaints; — repeated recommendations for procedures already performed; — payment for a full appointment without providing the requested service. This experience has made me realize that high prices for services do not guarantee either quality treatment or professionalism. I don't plan to return to this clinic.
High professionalism, proven over time enviable quality of services, perfect work ethic, impeccable hygiene! As a long-time patient, I highly recommend IDent! Dr. Karamanov is an unsurpassed specialist and selects his team according to his high professional standards! With special thanks to Dr. Karamanov, Dr. Kairyak, Gergana Koleva, Sami
Prices are sky-high. Before choosing a dental clinic, I compared prices in about 10-15 private clinics in Varna. As a result, it turned out that the cost of treatment here is significantly higher than the average in the city. A few examples of comparison: A zirconium crown is about €460 here, while in most clinics in Varna a similar crown costs about €250-320. A root canal treatment of one canal…
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is about €200, in many other clinics it is usually €90-130. A root canal treatment of a multi-rooted tooth can reach €350-700, while the average price in the city is about €180-280. Composite fillings and restorations are about €90-100, while in most clinics in Varna it is €50-70. Wisdom tooth removal is about €125, in many clinics in the city it is usually €60–90. Temporary and laboratory crowns are also noticeably more expensive than the average in Varna. As a result, for many items the prices here are 40–80% higher than the average in Varna, and for some procedures - almost twice as high. The service is correct, but from a financial point of view I advise you to definitely compare prices with other dental clinics in Varna in advance to understand the real level of treatment costs.
Over the years, I've been to various dental offices in Varna with different specialists, but when I went to IDENT with Dr. Anatoly Karamanov, I realized this is the clinic where not only professionals work, but people who truly love their work, and it's like a big, friendly family. They have state-of-the-art equipment. Everything was done perfectly, painlessly, and most importantly, a…
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post-operative follow-up was also provided. Thank you all so much for everything. May God grant you the strength and health to continue helping people like this.
Reply from the clinic
Thank you so much for your kind words! It's the biggest compliment and motivation ❤️
A wonderful clinic and a very professional surgeon. I had an implant placed and a wisdom tooth extracted at this clinic—both procedures went perfectly. My doctor was surgeon Anatoly Karamanov. I am very pleased with the results! This isn't my first implant, so I have something to compare it to. The surgery was quick, gentle, and painless. Much easier than my previous experience. I was pleasantly…
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ly surprised that surgery can be so comfortable and relaxing. The doctor has a "light hand"—he administers anesthesia carefully, with minimal discomfort. He explains everything thoroughly during the consultation, and the quote is provided immediately—everything is transparent, with no unexpected extra charges. During the treatment, the doctor provides feedback on his actions, which is very reassuring and inspires confidence. The clinic is equipped with modern equipment, the staff is polite, and everyone speaks Russian. The service is excellent. After the procedure, they printed out detailed aftercare instructions for me and wrote me a prescription for pain medication and antibiotics, as prescribed after surgery. I definitely recommend the clinic and the doctor!
I strongly do not recommend this clinic. We paid 130 euros for a CT scan expecting to receive an official medical report. Instead, they called us back and invited us back “to clarify the details.” On the second visit, instead of a written result or protocol, my wife was shown “scary” images on a monitor and was verbally explained how serious and dangerous her condition was, while at the same…
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me time being told that for about 5,000 euros the problem could be “solved.” When we asked for an official written report from the CT scan — with a diagnosis, signature, and stamp — we were not given one. To this day, more than a week now, we have been demanding a medical report, but the clinic has been silent. All we received was a link to download raw files of about 700 MB in size, which cannot be viewed without specialized software and are completely useless for a patient without a medical opinion. We sought a second opinion at another clinic and it turned out that the procedures described as “urgent” and “necessary” were not necessary at all. The whole situation seems like an attempt to intimidate and financially pressure through fear, without assuming any medical or legal responsibility.
Reply from the clinic
Hello, thank you for your feedback! Negative reviews are also important to us, they help us identify our weaknesses and improve the quality of our work. In our clinic (as well as throughout Bulgaria) after an examination and additional examinations, in your wife's case it was a computed tomography, a dental status and a treatment plan are drawn up. In this document, all the abbreviations used have their own decoding, therefore the dental status and treatment plan are a detailed explanation of the results of the tomography. For your convenience, a separate document was also prepared with a detailed treatment plan and diagnosis. If you need additional documents, you can meet with me in person, and I will present you with all types of documents that the clinic issues to its patients. If you believe that you did not receive a quality diagnosis, I am ready to refund the amount paid, provided that you apologize to my employees for the disrespectful tone used in correspondence with them. Dr. Anatoly Karamanov
I was terrified of dentists! As a result, all my wisdom teeth were removed in 30 minutes, and I didn't feel a hint of pain or discomfort. He's incredibly skilled, compassionate, and professional! Now I'll only go to Karamanov!
A huge thank you to Dr. Anatoly Karamanov and his team for their high-quality, prompt, and professional work! I'm thrilled with the results! Thank you very much to Dr. Karamanov and his team for their high quality and professionalism! I'm thrilled with your work.
A pleasure to step foot in their door. Even though our little boy came out crying. His first extraction experience. Direct video to see what he's working on. I recommend! Such a model to consider...I haven't found another one at this level in the area. Very good and transparent prices. Good luck and we'll be waiting for you at a reward, for the help given, in Brasov!
My family and I have been visiting the IDent dental practice for years. Most recently, they made 3 implants in my upper jaw. For 10 years, my family and I have been receiving treatment from Dr. Karamanov. He is an exceptional professional, kind and attentive to his patients. The office is equipped with the most modern equipment. What he made for us, even 10 years ago, is still sound and has not…
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had to be repaired. I have always been impressed by the meticulous hygiene at work. Dr. Karamanov explains the condition and treatment options in detail and in an understandable way. The entire team is kind, courteous and works flawlessly. And last but not least - the treatment at IDent has never been painful. I highly recommend it.
I want to express my deepest gratitude to Dr. Natalia Kairyak for her attentive care and high-quality work! We'd been seeing various specialists for about six months before this—our child's filling kept falling out, and every visit was stressful. With this doctor, everything was completely different: calm, careful, and high-quality. The filling has held up perfectly for five months now. Yesterday,…
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our child had a second filling placed, and everything was done very carefully and efficiently. Thank you so much for your professionalism; it's greatly appreciated. I'm so glad I finally found such a good dentist. I highly recommend her!
The clinic is excellent!! Huge thanks to the doctors and staff for their hard work. Everyone is friendly, smiling, and always willing to explain if anything is unclear. I was very pleased.
I'm very glad I saw Dr. Anatoly Karamanov, a man with extensive experience! He used some of the latest technology during the consultation! Everything was explained expertly! I highly recommend him!
Very good clinic with top-level specialists, you can feel the professionalism, the staff is always smiling and takes care of the patients. I highly recommend!
This is a clinic for the very rich. The consultation was 90 leva, but a teeth cleaning was 800 leva. I wanted to ask: "Guys, what's wrong? Are you okay?"
Reply from the clinic
Hello, Evgeniy! Thank you for your opinion, and let me clarify a bit... A consultation does indeed cost 90 leva and includes: 1. Examination 2. Photographic protocol of all teeth 3. In most cases, a digital 3D model of the teeth 4. Preparation of a treatment plan 5. A follow-up consultation with an explanation of the treatment plan and its options ...plus, small details like disposable shoe covers and gloves, sterilization and packaging of instruments, employee salaries, taxes, equipment depreciation... and a bunch of other things that the average patient doesn't know and shouldn't need to know... but the most important thing is the qualifications and experience of the entire team, which are built up over the years. I sincerely hope that you will change your mind after reading everything. In conclusion, regarding a cleaning, it costs 200 leva. Periodontal treatment costs 800 leva, and that's a completely different treatment.
From routine cleanings to tooth extractions and implants, I go to this clinic for all my needs. I'm always happy with the results 🙌 …
Dr. Anatoly Karamanov is an excellent specialist in his field! In all of Varna, I prefer to consult only this master of his craft with this issue: he has a very light hand, gives completely painless injections, performs high-quality dental implants, and did an excellent job of performing my upper jaw plastic surgery. He is very personable and attentive, and most importantly, a highly analytical…
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physician with excellent clinical judgment, not only in dentistry but in other fields as well! I highly recommend Dr. Gennady A. Ni, a professor of cerebral diseases.
An exceptional doctor! Attentive to details and with a lot of experience. Being a tourist, he received me the next day to reconstruct part of my tooth. Another plus for me was that the doctor speaks Romanian, so I was able to understand the medical procedure perfectly. Thank you
Very high quality treatment, a little expensive, but worth it.
For 12 years now, my family and I have been receiving dental treatment at Anatoly Karamanov's clinic. The clinic has the most caring and kind doctors, wonderful people, and professionals. Thank you so much to everyone who works at this clinic.
My four-year-old son had his first dental treatment. The dentists were very caring and polite. The prices are a little higher than others, but it's a fair price for such a service. He really appreciated the kindness and courtesy of the dentists; there wasn't a single tear. Thank you!
I have been visiting this clinic for 3 years and I am extremely satisfied! Thanks to Dr. Trayan Marinov!
Reply from the clinic
Thank you, Sinan. Best regards, iDent Team.
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