Patients
Reviews of IDC International Dental Clinic Phuket.
Phuket, Thailand. 61 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
IDC International Dental Clinic at Phuket Boat Avenue serves the Laguna resort and Bang Tao expat community with five named English-speaking dentists and a consistent international patient base spanning Europe, Russia, Australia, and Scandinavia. The clinic excels at complex and emergency cases, but recurring pricing opacity and a tongue injury during cleaning are documented concerns.
Authenticity
7/10No manipulation (4.64). 5 named doctors with specific procedures. 6 genuine low-star reviews including tongue torn during cleaning, pricing inconsistency, and conflicting diagnoses from 2 doctors. Website confirmed. WhatsApp booking (not social).
Treatment quality
7/10Dr. Bob solved problem 2 Beijing dentists could not; Dr. Apinya professional filling; difficult wisdom extraction (crooked roots near nerve) perfect outcome. Night guard crafted with 1-hr adjustment. Tongue torn during cleaning (2-star); conflicting diagnoses from 2 dentists.
Cleanliness
8/10Described as clean, modern, immaculate, high-tech by multiple nationalities. 3 dentists monitored patient during cleaning. GBT cleaning available. Zoom whitening. No hygiene complaints beyond technique issues.
Team
8/10Dr. Bob, Dr. Apinya Nontawan, Dr. Proud, Dr. Toey (6-year family patient), Dr. Pim all named with specific cases. Receptionists Fair and Rainee responded on New Year holiday. Emergency New Year service. One hygienist noted as rough.
Price value
7/10X-ray + check-up 800 THB (under 20% of Scandinavia cost). Filling 1500 THB. Price quoting inconsistency: quoted 1000 THB, charged 1500 THB (1000-2000 range not disclosed upfront). 3% Visa surcharge adds friction.
Tourist suitability
8/10Cherngtalay Laguna/Bang Tao area Phuket SECONDARY zone serving luxury resort tourists and expats. All-English practice. Patients from UK, Australia, Switzerland, Russia, Scandinavia, Israel, France, China. WhatsApp booking, emergency same-day appointments.
What comes up well
- Five named dentists; Dr. Bob solved cement problem 2 Beijing dentists could not
- Phuket Laguna/Bang Tao luxury zone; 100% English reviews; emergency New Year service
- Difficult wisdom extraction (roots near nerve): perfect outcome, no nerve damage
- Night guard with 1-hr adjustment session; Zoom whitening; GBT cleaning
- WhatsApp booking; same-day and emergency appointments confirmed
Points to weigh
- Pricing inconsistency: patient quoted 1000 THB, charged 1500 THB without explanation
- Tongue torn by cleaning machine; patient still charged in full (2-star)
- Conflicting tooth diagnosis from two separate dentists at the same practice
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 61 reviews
The staff provided good service. The doctor had a gentle hand, spoke politely, and took very good care of me.👍🏻 …
Reply from the clinic
Thank you so much for taking the time to share your positive experience with our service and treatment. We appreciate your trust in our expertise and look forward to welcoming you back for future treatments. AB Dental by IDC Team
Excellent clinic, lovely and helpful staff. The doctor was very professional and gentle. There was good communication, excellent English.
Reply from the clinic
Your words mean a lot to us and we would keep this quality performance. Hope to serve you again for your future visit. :) AB Dental by IDC Team
very attentive, and careful. Nothing but positivity about this place.
Reply from the clinic
Thank you for the review, we do appreciate your feedback and will keep our standard. Hope to serve you again for your future visit.
I had a Spa Teeth cleaning I really liked the effect. They removed all plaque and tartar painlessly and very carefully. A bonus after the procedure was a lighter enamel tone. I highly recommend this procedure and clinic
Reply from the clinic
Thank you for sharing your experience with us! We are grateful for your feedback and glad to know that you were satisfied with your treatment. Your review is important to us and helps us enhance our services. Hope you have a great day :) AB Dental by IDC Team
Very nice service, very professional and also fast. Good place.
Reply from the clinic
Your words mean a lot to us and we try to give the best service to make your visits at ease. Hope to serve you again. AB Dental by IDC Team
The dental is clean and welcoming. The reception are kind and professional. The prosthodontist is good and very punctual. And they do check up on kid. You have access to water and coffee to wait. I recommend.
Reply from the clinic
We do appreciate your feedback and will keep this quality performance. Hope to serve you again soon :) Warmest regards, AB Dental by IDC Team
Great service - so quick I chipped my tooth and they fixed it within 10 minutes
Reply from the clinic
Your words mean a lot to us and we try to give the best service to make your visit at ease. Hope to serve you again.
I had the hygiene clean, scale, polish treatment, and honestly, it was one of the best cleaning services I've had. The dentist was very thorough, and answered any dental question I had at the end of the session. I'll definitely be visiting for more treatments again. (Not a fake review - promise)
Reply from the clinic
We do appreciate your feedback and will keep this quality performance. We also look forward to welcoming you back for future treatments. AB Dental by IDC Team :)
Dr. Apinya did a wonderful job during my daughter’s dental checkup and cleaning. She was very patient and gentle, making sure my daughter felt comfortable the entire time. She also took the time to explain how to floss and clean properly, which was really helpful. Overall, it was a great experience, and I’d highly recommend her to anyone looking for a kind and professional dentist.
Reply from the clinic
Thank you for sharing your experience with us! We are grateful for your feedback and glad to know that you were satisfied with your treatment. Hope to serve you again for your future visit. AB Dental by IDC Team
The dentist was very gentle. They changed the orthodontic elastics every month. The staff were attentive and provided excellent service. I highly recommend them!
Reply from the clinic
Thank you for your review and for trusting our clinic to take care of your dental needs.
The staff provided excellent service, I was very impressed. The clinic is comfortable and clean. They also provided excellent advice. I was very impressed with my dental work here. 🦷🤍 …
Reply from the clinic
The clinic would like to thank you for your review and sincerely hopes to welcome you back again. 😊 …
Excellent clinic. They helped me through a difficult situation. I had a filling placed at another clinic, and afterward, my tooth reacted to flossing. I had interdental pain. I couldn't figure out if my gums were inflamed or if something was wrong with the filling. X-rays showed no decay or inflammation. IDC helped me, figured out the problem, opened the filling, and put in a new one. I also had a…
Read the rest of this review
dental cleaning here – they did a great job, my teeth sparkle. The doctor is very competent, friendly, and professional. Reasonable prices. I rarely leave reviews, but this one made me sincerely want to thank you. Thank you for your help!
Reply from the clinic
Thank you very much for this 5-star review, your words mean a lot to us. We would keep this quality performance and also hope that you would definitely visit us again for your future treatment. IDC Team
Convenient location, good service, social security benefits accepted, and the price isn't too expensive considering the location.
Reply from the clinic
Thank you for the review, we do appreciate your feedback and will keep our standard. Hope to serve you again for your future visit :) IDC Team
Want the same for your own teeth? Send a photo and we will come back with a written quote from IDC International Dental Clinic Phuket.
Ask on WhatsApp