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Patients

Reviews of IBCO - Brazilian Institute of Oral Surgery.

Goiânia, Brazil. 53 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 53 reviews

5 47
4 0
3 2
2 2
1 2
Maria Araújo via Google 5.0 out of 5
I had all 4 wisdom teeth extracted at once by Dr. Plinio on March 13th. I was very scared and postponed the removal of these wisdom teeth until I couldn't anymore. I contacted the clinic and was always very well attended to by the receptionists. I want to highlight the excellence and professionalism of Dr. Plinio. During the surgery, he calmed me down, was very patient with me as I was very…
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nervous, and performed the procedure without me feeling any pain. What blessed hands he has! I only felt a slight pain when I got home, which is super normal, but today, a day later, I don't feel any pain anymore, and the swelling is practically zero. I had them removed through the Uniodonto plan. Another thing I want to highlight is that he was the only dentist who had no bureaucracy whatsoever in attending through the plan. There was no delay. The others I contacted said they would only attend about 5 months after scheduling through the plan, and Dr. Plinio was there immediately. Immense gratitude to the doctor and the clinic. May God bless you, thank you Dr. Plinio 🙏🏼

Reply from the clinic

Thank you so much for your feedback and for sharing your experience so generously. We are very happy to know that the receptionists' service and, especially, Dr. Plinio's attention, patience, and professionalism made a difference during this important time for you. Knowing that we were able to provide reassurance and ensure a smooth procedure and a good recovery makes us very grateful. We appreciate your trust in our team and wish you an even better recovery. It will always be a pleasure to take care of you!

Aline Almeida via Google 3.0 out of 5
I went to this clinic looking for a professional to extract my wisdom teeth. From the initial consultation, I felt uncomfortable with such a lack of humanity. I even agree with a previous comment that mentions it's extremely necessary for a dentist at that specific clinic to have classes in philosophy, psychology, sociology, and other sciences to help him be more HUMAN and not act like a ROBOT.…
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The last time I went back for a consultation and was seen by this particular dentist, I was completely disoriented and scared by what he told me about the case. He even said that laser therapy treatment (R$300 per session) would be indisputable. Unsatisfied, I sought other opinions, and had the extraction done by one of the chosen dentists, and laser therapy wasn't necessary because everything went well. Pay attention to the professionals and, if you feel it's necessary, seek a second, third, or fourth opinion!!! Money may be hard to come by for everyone, but seeking it through fear or emotional pressure is not fair.

Reply from the clinic

Hello Aline, thank you for sharing your experience. We sincerely regret that your perception of the service was not positive and that you felt uncomfortable during the consultation. At IBCO, we always strive to handle each case with seriousness, clarity, and respect, offering the guidance we deem appropriate in an individualized manner. We received your feedback carefully, as it is important for us to continuously evaluate our processes and communication. We remain available to speak privately, should you wish, to better understand the points you raised.

Marcia Oliveira via Google 5.0 out of 5
Always excellent!! Dr. Roberto Gondo is an excellent professional. My daughter and I have been his patients for years. The service is always wonderful, the place is clean and organized, and the receptionists are always kind and polite. I don't trust any other place!!
Reply from the clinic

The IBCO Team greatly appreciates your compliment!

Lucas Rodrigues via Google 5.0 out of 5
In April 2024, Plínio extracted my 4 wisdom teeth and 1 other tooth. The service was excellent. I was well attended to by all the staff. And the place is very well maintained. Congratulations to the IBCO team.
Reply from the clinic

The IBCO team is very grateful!

Vitoria Leão via Google 5.0 out of 5
Dr. Plínio is WONDERFUL! I had my wisdom teeth removed and he was extremely patient and explained everything thoroughly. He inspires a lot of confidence and was very gentle during the extraction. The clinic is organized and the staff are very polite!!
Reply from the clinic

The IBCO team appreciates your feedback. Thanks!!

Léia Silva via Google 5.0 out of 5
I had a wisdom tooth removed on March 20th by Dr. Plínio, and I'm delighted with the service. He extracted my tooth in less than 10 minutes, without pain, and without any bruising on my face. He was super attentive, I highly recommend him, and congratulations to the receptionists as well. I'm still recovering, but the best part is the pain-free experience. 🙌
Reply from the clinic

The IBCO Team appreciates your comment. It was greatly appreciated!

Lorac Lolo via Google 5.0 out of 5
From the receptionist to the surgical assistant, everyone was very polite and kind. I had my wisdom teeth extracted by Dr. Roberto, an excellent professional, attentive, kind, and explains everything. Nothing but praise.
Iara Gomes via Google 5.0 out of 5
I had all four wisdom teeth extracted by Dr. Plinio Eduardo through Uniodonto. I felt very comfortable during the procedure; they made me feel very safe. The clinic was clean and pleasant, the receptionists were polite, and they provided quick service via WhatsApp. They provided full support from beginning to end. Thank you, IBCO team.
Reply from the clinic

The IBCO Team thanks you!! It was really helpful!!

Gabryela Maura via Google 5.0 out of 5
I had all four wisdom teeth extracted by Dr. Roberto Gondo. He was very transparent during the consultation and highly professional. Thank you so much for everything, it was the best choice! 👏🏼 …
Reply from the clinic

Gabryela, the IBCO team greatly appreciates your comment! Thanks!

CARLOS TEIXEIRA ALVES FILHO via Google 1.0 out of 5
The environment is quite comfortable and the professionals are kind and polite, however, in my case, as I have Uniodonto dental insurance and need to have one of my wisdom teeth extracted, Dr. Plínio informed me that even though I have Uniodonto insurance, he would only perform the extraction if I paid for three laser therapy sessions at a cost of R$300.00 each. They initially state that they…
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accept Uniodonto insurance, but they only use it to attract clients.

David Oliveira via Google 5.0 out of 5
I had all four wisdom teeth extracted at once by Dr. Plínio, under sedation. I was impressed by how I didn't have a single day of pain, zero swelling, zero problems. He is a fantastic professional who makes himself available to help his patients, and I highly recommend him. Dr. Plínio also provided my initial care when I fell and fractured teeth, and he was truly a lifesaver. All the dentists I…
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I went to afterward praised what he did to save my tooth. Thank you so much! Regarding IBCO itself, the space is pleasant, beautiful, and clean, the reception staff are friendly and attentive, and the location is easy to find. I didn't see the other professionals, but they all seem to have the same excellent spirit.

Reply from the clinic

On behalf of the entire team, we thank you for your compliment and we continue to serve you with care and dedication! Thank you!!

Rondinelly Borges via Google 5.0 out of 5
Dr. Adriano and Dr. Plínio are excellent dentists, I recommend them!
Reply from the clinic

The IBCO team thanks you for your trust and is available whenever needed. Sincerely! IBCO Team

Victória Lopes via Google 5.0 out of 5
I had all four wisdom teeth extracted by Dr. Roberto and everything went perfectly! Admirable professionalism. Excellent service, from reception to surgery!
Reply from the clinic

Thank you so much for your trust!

Deigry Monalice via Google 5.0 out of 5
Excellent service, from reception to the doctors. Dr. Roberto was wonderful; my 6-year-old son had a frenectomy, and from the assistant to the doctor, they were all incredibly kind. They were incredibly careful and patient with my son.
Reply from the clinic

The IBCO team greatly appreciates your comment!

Maria De Lourdes Ferreira via Google 5.0 out of 5
Dr. Plínio is an excellent dental surgeon. He is extremely careful, humane, and competent. He gave us a lot of confidence and peace of mind. He extracted my son's four wisdom teeth a few years ago, and now he extracted my daughter's four wisdom teeth. It was perfect. 👏👏 Gratitude to Dr. Plínio and the entire team. 🙏🏼 …
Reply from the clinic

Thank you so much for your kind comment. Dr. Plinio and team, we are very pleased to know that your family received excellent care here at IBCO. Thank you so much!

matheus felipe via Google 5.0 out of 5
I had my wisdom teeth extracted by Dr. Plínio, and I have nothing but praise for him. He's an excellent professional, and the clinic's service was perfect from the very first contact.
Reply from the clinic

Thank you so much for your feedback. Here we work to serve the patient in the best way possible. Thanks!

sueive divina via Google 5.0 out of 5
Excellent professionals, from the reception staff, very attentive and careful, spacious and clean. I recommend it!
Reply from the clinic

The IBCO team thanks you. We'll keep up the good work here. Thanks!!

Murilo Faria via Google 5.0 out of 5
Dr. Plínio, the guy is a master, thank you for the surgery which was 100%
Reply from the clinic

Murilo, thank you very much for your comment!

Jaqueline VL via Google 5.0 out of 5
Dr. Plínio is exceptional! I've never seen a doctor so compassionate and attentive; he calmed me down throughout the entire procedure. Thank you!
Reply from the clinic

Thank you very much!!

Sabores Artesanais via Google 5.0 out of 5
Excellent service, comfortable and welcoming environment. Specialized and courteous professionals.
Reply from the clinic

Thank you very much for the compliment. We are at your service whenever you need us. A big hug from our entire team.

Marinei Braga via Google 5.0 out of 5
It's been about 10 years since I had implants done by Dr. Plinio. Everything is still perfect. I'm grateful to Dr. Plinio and his entire team. I've had other implants done at another, even very famous, place, but it doesn't compare to what was done at CBCO with Dr. Plinio.
Reply from the clinic

Thank you very much for your trust. We are here to continue assisting you in any way necessary. Warm regards from our entire team.

No One via Google 5.0 out of 5
Excellent service, from reception to the treatment itself. Congratulations to everyone.
Reply from the clinic

Thank you very much. The IBCO team appreciates your kind words.

Flavia Alves de Castro Oliveira via Google 5.0 out of 5
Clinic with excellent service. I am extremely grateful to Dr. Plínio for his attention and for the success of my son's surgery. He is a professional of excellence. I also have to praise the work of everyone at the reception and secretarial staff of the clinic. Franciele, you deserve a special thank you for your kindness and wonderful treatment!!! Congratulations to all.
Reply from the clinic

Hello. On behalf of the entire IBCO team, we want to say that we are very appreciated by your compliment. Thank you very much!

Thainá Silva via Google 5.0 out of 5
Dr. Plínio and his team are wonderful! It was very rewarding to find such enlightened people to perform my tooth extraction. I felt welcomed by qualified and humane professionals. A big hug to everyone and may God keep you this way!! I recommend them to everyone!
Reply from the clinic

Thank you very much. We always try to provide service with care and attention.

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