Patients
Reviews of IBCO - Brazilian Institute of Oral Surgery.
Goiânia, Brazil. 53 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 53 reviews
Dr. Plinio remains an enlightened professional in my opinion. The security and tranquility he conveys is something uncommon. In short, he and his entire team are wonderful. Dr. Adriano is also a spectacular professional... I am very happy with the excellent service he provided me. I wish you all even more success!!!
Reply from the clinic
Response from the owner Edited 2 years agoThank you very much for your comment. A big hug from our entire team!
The experience was excellent, from the reception service to the care provided by Dr. João Victor (periodontist). I really have nothing to complain about. A very good professional!
Reply from the clinic
Thank you so much for your feedback. We'll keep up the good work here. Thanks a lot!
Look, it had been a long time since I had such a perfect experience at a facility through the Ipasgo health plan. I say this because patients with this plan struggle to schedule appointments, they have to chase after the secretaries, they're left hanging for days on WhatsApp, etc... but here at IBCO I managed to get an appointment super fast and received such respectful attention that I even…
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felt special, haha. From scheduling the appointment to the completion of the treatment, everything was impeccable. They even called me to see how I was doing post-surgery, haha. Things flow smoothly here, the service "protocol" is very well established, everything is organized, the facilities are great, the professionals are excellent, and they are impeccably punctual. Dr. Roberto was excellent and precise in extracting my wisdom tooth; when I thought it was just beginning, it was already finished. I didn't feel anything post-surgery. Based on my experience, I recommend this place without hesitation! Congratulations everyone, you are part of that minority of admirable human beings who use care and excellence in their work! 👏🏻🤝🏻
Reply from the clinic
Thank you very much on behalf of the entire team! It's wonderful to know that we are serving people the way we would like to be served, with professionalism and care.
Terrible doctor, rude, I was mistreated, he didn't want to do my treatment, I left before he kicked me out of the office. I do not recommend him.
Reply from the clinic
Hello! We apologize for what happened. On behalf of IBCO, I would like to say that our policy is always to treat our patients in a cordial and respectful manner. We will try to better understand the situation so that it does not happen again. Thank you.
Excellent service from the receptionists to the doctor's office 🙏👐😻 …
Reply from the clinic
Thank you very much! We'll keep doing our best here.
Dr. Roberto is an excellent professional, very humane. I had my wisdom teeth removed by him before, and last week I took my daughter to have all four of her wisdom teeth removed at once. I recommend him without hesitation.
Reply from the clinic
Thank you so much for your trust in our work. It was invaluable!
Truly, QUALITY and EXCELLENT SERVICE. I want to thank the entire team that assisted me. I HIGHLY RECOMMEND them. I had surgery today, I was very nervous, but everyone was great to me! Thank you team.
Reply from the clinic
Excellent. We are very grateful and happy to have been able to meet your needs satisfactorily. Thank you!!
Excellent service. I had my wisdom teeth removed by Dr. Plínio, who is an excellent professional; the guy is the Cristiano Ronaldo of dentistry! 😂👏🏽 …
Reply from the clinic
Hi Ruan. Thank you so much for your comment. Thanks!!
The clinic is nice, but some of the doctors show that it's absolutely necessary to have classes in philosophy, psychology, and sociology in dentistry school because, my God... they seem like soulless robots, completely devoid of empathy!
Reply from the clinic
Hello. We appreciate the constructive criticism. Let's discuss it here and try to improve. Thank you.
Dr. Plinio is an excellent professional. I have undergone several treatments with him, and all of them were successful, even after many years.
Reply from the clinic
Thank you very much!!
The service seems good and quite fast, but the delay is actually being seen. The reception is very poorly organized; you try to schedule an appointment via WhatsApp, you can't; by phone, they don't answer; and you don't even get a response through the website. Then you go there for something that, according to the dentist, you shouldn't even need to schedule because it's just exam results and a…
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treatment plan that might already be ready. What do you hear? You wait 40 minutes to an hour... what? Parking is full because everyone seems to be scheduled for 2 PM, when the dentist "should be coming"... but it's quick... it's only 40 minutes and there are only 3 scheduled appointments. Wait a minute. Wouldn't it be more logical to schedule an appointment for the fourth patient to be seen? No... you have to wait in the waiting room, which is packed, by the way. How long until I'm seen? "Oh, it can be quick, about 20 minutes each, you'll be seen in less than 40 minutes... oops! Basic math: 20+20+20= 60 minutes, or an hour (ignoring the intervals between appointments). But nobody's going to have surgery? A root canal? An extraction?... in 20 minutes?????? Man, I'm fed up. I hope you pass this information on to the dentist, I want to know if he'll be able to or willing to see me or not. If not, fine, give me back the appointment, because after all I didn't get an answer anyway, and send me my x-rays so I can forward them to another dentist who has time to see me. And say it's a scheduled appointment... ugh! What a shame, highly recommended, I liked the dentist, but this disorganization is unacceptable."
I had my wisdom teeth extracted by Dr. Plinio, he and his team are wonderful, very attentive and quick in the procedure. I loved it! 😍👏🏻👏🏻👏🏻 I highly recommend them!!!! …
Reply from the clinic
IBCO appreciates your trust. We are happy that you received excellent service. Always at your service.
Educated and attentive professionals. Dr. Roberto and his team are wonderful, both in the procedures and in the post-procedure care of their patients. Thank you very much for your attention, God bless you all.
Reply from the clinic
Hi Marcia. We really appreciate your compliment. We're glad to know your issue was resolved. We're here to help.
Excellent service, everyone was very polite, excellent professionals! Congratulations! 👏👏 …
Reply from the clinic
Thank you very much. We are pleased to know that we were able to assist you satisfactorily. Thanks!
While my wife and I were visiting family in Goiania, I was referred to Dr. Pedro Jube for an evaluation of some dental work that I had scheduled to be done when we returned to the US. I am very glad that we did! Dr. Jube was very attentive and provided perfect care. I would return without hesitation. Muito Brigado, Dr. Pedro.
Reply from the clinic
Thank you for you comment. We appreciate a lot. Hope to see you soon!
I had such successful procedures that I've already recommended them to 3 more family members, and they were absolutely delighted. The place is clean, the service is fast, the organization is impeccable, and the dentists are very well-prepared. Dr. Roberto is very attentive and competent. Congratulations to the group.
Excellent team, Dr. Roberto is very attentive and explains everything very well, he extracted all 4 wisdom teeth and the post-operative period was smooth.
Excellent! My daughter and I had our wisdom teeth removed at this clinic. I highly recommend it!
Excellent facilities, service, and highly qualified professionals. Dr. Plínio has been the family doctor for a decade, and my daughter, as well as other family members, had all four wisdom teeth extracted at once without any complications or pain. I highly recommend him. You can go with your eyes closed. We're already going back for another family member's appointment, haha...
Excellent professionalism from the entire team, starting with the reception... Everything was very clean and organized, and as for the dentist who treated me, Dr. Roberto, he is not only very competent, he truly cares about the patient, he is attentive, polite, and very humane... I am grateful to have gone to this clinic.
Reply from the clinic
The IBCO team thanks you for your trust and is available whenever needed. Sincerely! IBCO Team
My daughter is 14 years old and needed to undergo a somewhat complicated surgery. I was very worried, but today I thank God for placing this angel, Dr. Roberto, to take care of her. Everything went well; he truly loves what he does. His team also deserves praise.
Reply from the clinic
Thank you for the trust you have placed in our team. Count on us whenever you need us. Sincerely, IBCO Team
I want to thank Dr. Roberto Gondo, Oral and Maxillofacial Surgeon, for the care and professionalism of the entire clinic. Congratulations, "IBCO". 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏 …
Reply from the clinic
Response from the owner Edited 6 years agoThank you for the trust you have placed in our team. Count on us whenever you need us. Sincerely, IBCO Team
Dr. Plínio Celiac is an excellent professional, the service is fast, the clinic accepts IMAS (Intrauterine Assistance Program) and has treatment options for those who are afraid of extraction.
Reply from the clinic
Thank you for your feedback, and we are very happy that you are satisfied. We are at your service!
I had a procedure done by Dr. Marceleno and suffered a lot of pain. It was just one root canal, but it was terrible. I don't recommend him.
Reply from the clinic
We don't have Dr. Marceleno here. We don't do root canals. You've confused this clinic with another one!
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