Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
The service quality is very good, the consultation is very enthusiastic. During the whole implant process, I was consulted and supported wholeheartedly. Today I came back for a check-up and the implant is still good.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank Ms. Bup Truong for using our services. We wish you and your family good health!
No pain, no swelling, heals quickly. No impact on work.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
Professional service, from consultation to treatment, dedicated doctors, painless dental procedures, international standard processes, attentive care, and naturally beautiful teeth.
The staff were attentive and the service quality was excellent.
She felt the service here was excellent; the doctors were lovely, dedicated, and attentive, answering all her questions. Customer service was also great, responding anytime, anywhere. The receptionists were very enthusiastic, cute, and quick, and they even provided water immediately without her having to ask. She would give it 100 points, 1000 stars!
Modern equipment, clean clinic. I had my implant done by Dr. Nhan, he was very skilled and quick. The receptionists were enthusiastic and lovely.
I brought my mother here to have 8 dental implants placed and bone grafting done on both upper jaws because she's 60 years old and has significant bone loss. The staff and doctors were very clear, understanding, gentle, and kind, closely monitoring my mother's condition. Dr. Tung's skills are excellent; my mother didn't experience much pain after having 8 implants placed, only a little swelling in…
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the first few days. Dr. Kiet was also dedicated in his post-implant examination and treatment. Regarding the cost, I found it very reasonable, not expensive, as I had already checked with a few other places. I have complete confidence in the doctors' expertise and reputation; if you're unsure, you can search online for information about Dr. Tung and Dr. Kiet of I-dent Dental Clinic!
Professional dental clinic, gentle dentist and assistants, and extremely enthusiastic receptionists. I will definitely come back.
Thís is good place for dentist, strong recommendation for everybody
I really like Dr. Linh's dental work. She does teeth gently and very conscientiously. The teeth look very beautiful and aesthetic. The reception service is very friendly and good. 👍🌟🌟🌟🌟🌟 …
I got my teeth cleaned very gently and quickly. Good service, attentive doctor and receptionist.
The staff are professional, follow clear procedures, and provide focused advice. Depending on the patient's condition, the doctor will recommend appropriate treatment, without trying to generate additional revenue from the patient.
The staff are lovely and enthusiastic, the doctor is caring, and the space is comfortable.
The people here give enthusiastic advice. The doctor did a great job. It didn't hurt. I think it's ok 👍👍👍 …
The service was very fast and efficient and it was very easy to make an appointment.
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
The location is easy to find, the doctors are professional, and the atmosphere is quite pleasant.
I am very happy and satisfied with the work of the entire team: dentist Tung, dentist Kiet, and the assistants. Their work was clean, professional, and thorough. Personally, I had All-on-4 fillings and implants, and I am very pleased to have regained my sense of taste and the pleasure of eating, just like when I was young.
The staff were enthusiastic and attentive, the doctor was gentle and careful, and the procedure was painless.
This is my place to go for dental care. Highly recommended. I have been here since they just open . Everybody very friendly, professional, extremely gentle and knowledge.
Dental clinic near my house. Clean and airy space, very friendly receptionist. Enthusiastic, thoughtful and professional team of doctors.
Going to the dentist, especially for something big like a dental implant, can feel really scary. I was definitely feeling all sorts of nervous before my appointments at I-DENT. But honestly, from the moment I walked in, I felt a sense of calm I didn't expect. The clinic itself is modern and super clean, which immediately put me at ease. The staff? Absolutely lovely. Every single person I…
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I interacted with was kind, patient, and made sure I understood what was happening. They really took the time to listen to my worries, and that made a huge difference to my anxiety. My dentist was fantastic. They explained everything so clearly, step by step, and answered all my (many!) questions without making me feel silly. During the procedure, I felt surprisingly comfortable. They were gentle and checked in with me often to make sure I was okay. Now, a few weeks later, with my new implant settling in, I can honestly say it was a positive experience. It wasn't a walk in the park – it's still a medical procedure – but the care and attention I received at I-DENT made it so much easier to handle. The reason I'm giving them a 4 out of 5 is simply because any dental surgery has its discomforts and recovery time. That's just the nature of it. However, the team at I-DENT did everything they could to minimize that for me. If you're considering dental implants and are feeling a bit apprehensive, like I was, I would definitely recommend looking into I-DENT. They're professional, caring, and they made a potentially daunting experience much more manageable. My smile feels more complete now, and that's a really good feeling.
Dr. Kiet performs dental work skillfully, meticulously, and professionally, and provides thorough consultations.
Good service quality, enthusiastic and lovely staff. Doctor is very attentive and thoughtful!
I would like to thank the entire staff at Ident, especially chi Dung and Han (the receptionist) for making me feel super comfortable at the clinic and promptly responding to all my questions regardless what time of the day. Thank you very much to Dr. Linh for his exceptional expertise, the patience to address all my concerns, and professionalism through the entire process. I highly recommend…
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Ident! *Update: previous review was for the initial experience and "stage 1" of my implants, I came back recently and got my crowns put on and just want to give an honest feedback regarding the whole procedure. If you live overseas and thought of going to Vietnam to get your dental work done, I highly recommend Dr. Quang Linh at this clinic. He gives honest opinions and takes pride in his work. It's not an exaggeration to say that he's more skilled than any of the dentists I've ever had. The implants feel and look exactly like my real teeth and I don't have to cover my mouth when I talk anymore. Thank you so much!
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