Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
The service is very good and the staff is friendly
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
The dentist was meticulous, and the receptionist/assistant was cheerful and attentive.
Good service, dentist reminds me to follow up on my implant every 6 months
I've had my teeth fitted for several years now. I give the service a ten out of ten; the receptionists are very cute and enthusiastic, the doctor does a good job, it's gentle and painless, and the assistants are lovely.
The service was quick, and the receptionist and dentists were very friendly and professional.
Very bad consulting service, after tooth extraction, no absorbable sutures were used, couldn't make an appointment to remove sutures.
Reply from the clinic
I-Dent Dental Clinic sincerely apologizes for your recent unsatisfactory experience. We actively listen to customer feedback and will strive to address any issues that may have affected your experience in order to improve our service quality. To learn more about your experience, please leave your contact information so we can get in touch. Alternatively, you can contact our hotline directly at 094 18 18 616. Thank you.
My family all work here.. Prestige and quality. Enthusiastic... reasonable price.. I am very satisfied.
Clear advice, good prices. The staff are lovely and helpful.
I've had 3 implants done at this implant center. Dr Tung and his staff dentists are all very skillful end professional. Place is clean and equipment is top notch.
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
I recently had dental implants placed at iDent Dental Clinic, performed by Dr. Kiet, and I'm very satisfied. The doctor is highly skilled, his procedures are gentle, and he explains everything thoroughly, so I felt completely at ease throughout the treatment. Afterward, there was almost no pain or significant swelling. The clinic is clean and modern, the staff are friendly and helpful. The pricing…
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g is clear, with no hidden fees. A dental clinic worth considering if you need dental implants!
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
My experience at I-DENT Dental Clinic during Dr. Tung's treatment was painless; he was very gentle. I acknowledge that he has exceptional skills. I am grateful to the dedicated medical staff in general, and especially to Ms. Bich for always checking on my dental condition and for her caring approach to patients. Overall, I am very satisfied. I wish I-DENT Dental Clinic continued success and more…
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patients will come to know us every day.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. Wishing you and your family good health!
The service was excellent; Dr. Vu was gentle with the dental work, the assistants were lovely, and they provided attentive care. I am completely satisfied.
The center has excellent after-sales service. Customers receive check-ups on their teeth and oral hygiene every 6 months. The dental implant procedure is excellent; the dentist is highly skilled, the work is very gentle, and the modern equipment makes me feel very reassured.
Thank you, Dr. Linh. I had four dental implants done and I am very satisfied. Thank you.
Dr. Linh is very dedicated. The customer care team is also very attentive. Very satisfied.
On behalf of I-Dent Dental Clinic, thank you for using our services. We wish you and your family good health!
Reply from the clinic
On behalf of I-Dent Dental Clinic, thank you for using our services. We wish you and your family good health!
I just had dental implants placed at I-dent Dental Clinic and I'm extremely satisfied. Thank you to Dr. Linh and the entire support team for their enthusiastic and dedicated service. Thank you all so much! 😘 …
Very satisfied. Dr. Kiet is good at bone grafting. The customer service staff and receptionists are well-behaved.
Very good service. Customer care is very attentive and dedicated so I am very satisfied with I-Dent dentistry.
The doctor was enthusiastic and dedicated. The receptionist was lovely 😶 …
Excellent service, enthusiastic doctors providing advice and with extensive experience.
The doctors are dedicated, enthusiastic, and provide high-quality treatment. Appointments are carefully scheduled. The clinic is reputable and professional.
My name is Than, and I had dental implants placed in both my upper and lower jaws here. The doctor did a great job; it wasn't too painful, and the receptionists and caregivers were very friendly and attentive. I recommend coming here for dental work.
The service is as amazing without any trouble. Very happy with my implants. Truc was very informative and made the process very easy without any hassle. Highly recommend i dent.
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