Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
The service was excellent - from the enthusiastic and cheerful staff to Dr. Kiet's team, who were gentle, welcoming, and always attentive to patients - patients always felt comfortable - the cosmetic dentistry results looked very beautiful - Dr. Kiet deserves 5 stars and more!
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
Excellent service. The staff, including Hoa and Doctor Nhan, were dedicated and friendly.
Good service, enthusiastic and friendly staff. Anyone with dental problems should come here for examination and consultation.
Highly recommend! For a long time I'm afraid to go to the dentist and my teeth is getting worse. However; Dr. Kiet and his assistants are caring and thoughtful. They made me feel more comfortable and they are very professional and skilled. Customer service is top-notch as well from receptionists and security guard.
The center works attentively. I am very satisfied with the service of ident dental clinic. I will recommend it to my friends.
Very good service. After implant, regular check-ups and 2 free scalings!
I had an implant at this dental clinic 3 years ago. The doctors here are good and enthusiastic, and the staff are lovely.
Hello everyone, my name is Tien, I am from Australia, I learned about I-Dent dentistry through Facebook, after learning, I decided to come to Vietnam to consult, I was consulted by Dr. Kiet very wholeheartedly and clearly about the implant expertise as well as the price without any additional charges, I felt very secure. On the day of the implant, I had Dr. Tung implant, I felt that he was…
Read the rest of this review
highly skilled and experienced, I did not feel any pain when doing it or going home. Dr. Kiet and his two assistants were very enthusiastic and cheerful, sometimes I felt very shy because Dr. Kiet was very persistent, dedicated, very gentle and cheerful with me, making me happier and more secure. Bich always updated the appointment schedule as well as asked about my condition, Bich talked very nicely. As for the receptionists, needless to say, they are cheerful and polite, I feel close to them, they always ask how I am, ready to help me when I need, I feel no hesitation when I come, they are very polite, everyone here is happy, the security guard is also happy. I thank you very much to everyone.
I have been doing my teeth here for several years now, and have had 3 implants so far. Okela from service to quality, price always Recommend for everyone
Good service, Dr. Nhan and customer care staff Hoa are very dedicated
I came here for dental implants and wisdom tooth extraction, and thankfully, it was completely painless. Dr. Kiet doesn't deserve a 10/10, but he's great! 🥰 …
After the implant period, I feel fine. Regular dental check-ups and enthusiastic support.
I used the implant service here. The doctor and the support staff were very enthusiastic and gentle. The cost was very reasonable.
I really appreciated the dental office at 19V Nguyen Huu Canh for doing an excellent job! I came to the dental office to have a crown and a bridge replaced. Dr. Le Nhan, …
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
Service is ok, staff is enthusiastic, doctor is friendly, facilities are ok.
I decided to go to the dentist after reading the dental information on the website because of the reputable and high-quality team of doctors, and decided to get an implant after being consulted by Dr. Nhan because he was dedicated and very …
I had an implant done at I Dent 6 months ago, this time I came back to get my real teeth.🥰 I am very satisfied with the service and the doctor. Both professional and dedicated. Caregiver Hoanh also supported very well. Thank you …
I just finished my dental treatment at the clinic and I'm very satisfied! Dr. Linh is lovely, gentle, and extremely dedicated. The staff are also friendly, and the clinic is clean. Thank you all so much!
I took my sister here to have her baby tooth extracted. The dentist here is very enthusiastic and the price is cheap too.
Implantation seems to be very painful, but after the implantation here, I can still go to school and work normally, thankfully I don't feel any pain at all, and I can eat and drink normally. Thank you to the team of doctors and customer service at IDent for your enthusiastic support ❤️❤️❤️❤️
The service experience here is very good over many years of implant placement
Thank you Ident Dental Clinic - Nguyen Huu Canh Branch - Dr. Khanh and the support staff for giving me a bright smile. Most importantly, it is more beautiful but does not affect my daily life. Ident will be the place I visit regularly and will be a reliable place for me to recommend to my friends.
Reply from the clinic
On behalf of I-Dent Dental Clinic, thank you for using our services. We wish you and your family good health!
The service was excellent, and the doctor was very attentive.
Good service. Friendly staff. Dedicated doctor. Working here for a long time, I feel secure 👌 …
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