Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
After a period of research and measurement, I finally decided to do the dental work - and now, looking back, I really feel very satisfied and grateful for making the right decision From the initial consultation until the completion of the dental work process, I was taken care of very attentively by the team of doctors and staff. All my questions were clearly resolved, the technique was balanced,…
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helping me feel completely secure throughout the process The result after completion was beyond my expectations. My teeth were bright white, even, beautiful and completely natural - beyond my initial expectations. The feeling of eating was much more comfortable and secure than before, and at the same time I also felt more confident every time I smiled or communicated with others Another big plus is the clean, modern clinic space, advanced equipment and very professional working process. The procedure was well-timed, no waiting time I really appreciate the professionalism and dedication of the doctor – it makes a difference in the experience and the results If you are wondering whether to get dental work done or not, I sincerely advise you: do not hesitate. A beautiful smile will bring confidence and a better quality of life every day. For me, this is a completely worthy investment!
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
I brought my family member here for dental implant consultation because their teeth were loose and they couldn't eat or drink. The receptionists were friendly and enthusiastic. As soon as they arrived, they brought drinks and asked about their oral health, made a detailed record of all underlying diseases. The assistants who led me up also spoke gently and politely. Each patient has a separate…
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te treatment room. The doctor spoke very gently, examined thoroughly, then had them take a CT scan before making a treatment plan. The plan was very clear and specific, the price was the same as the public price list on the website, so there was no fear of being drawn like many places that advertise one thing and then quote a different price when they found out. Today, my family only came for a consultation and then thought about it, but surprisingly, there was no charge for the examination, including the CT scan. Overall, it was a very good experience. Initially, I was just going to go for a consultation, but I plan to have my family member get an implant here!
I had my teeth done here. Everyone was very nice and polite. Dr. Kiet and Ngoc Trang were very nice and enthusiastic in making my All On 5 teeth beautiful. I will also have some lower teeth done soon.
A great experience when I got Implant here, dedicated service style, high technical expertise. A trustworthy place Thank you I LOVE YOU ALL❤️
The first time I took my daughter to see a dentist and get a filling, I felt very satisfied. Before going to the dentist, my daughter was very afraid of pain, so it was very difficult for me to take her to the dentist. I accidentally looked for a dentist in the area near my house and found Ident Dental and went to try it out. My daughter got her teeth filled with Dr. Nhan. He did it very gently…
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and it didn't hurt like the previous times she went to other dentists. The assistants and staff here are also cute and cheerful.
I came here to do All on 4 implant. Dr. Kiet and his assistant team (Thuyen, Lam) are very enthusiastic and work very professionally. The consultants and receptionists are very cheerful and give detailed instructions, 10 points for Trang, Nhu, Thu, Nhi and Oanh 👍. There are a few more people but I can't remember all their names, sorry. …
The doctor scraped the scales gently The doctor and nurse were gentle and kind
From my very first visit, the medical team provided enthusiastic advice, clearly explaining each step of the treatment process. The clinic had a very professional and clean atmosphere, with modern equipment – which made me feel much more at ease.
The dentist was professional and efficient; the root canal treatment wasn't very painful, and having an assistant nearby made things easier.
I have had dental implants at I-Dent dental clinic for more than 3 years. Everything went very well, much better than I expected. The staff is dedicated and professional. I am very satisfied with the service style here. Thank you very much.
I was very lucky to choose I Dental Dr. Tung to have my father's two jaws all on 4 (straumann) and I am 9 years old. I am very happy and grateful to Dr. Tung. And Dr. Thao's restoration was very gentle and careful. I am very grateful to Dr. Thao and very grateful to Bich Nguyen for taking care of the excellent services. Thank you very much. And all the receptionists were very happy and…
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enthusiastic. Thank you all.
Good service, safe and convenient! Fast time for all patients!
Everything was done very well. The doctor was very good, skillful, gentle, and explained clearly. Dr. Linh was very dedicated, patient, and good, and worked tirelessly to do veneers on 8 teeth and root canals on 1 molar and 1 bridge. Dr. Linh completed these 3 jobs in 3 hours. The staff did a great job, very dedicated. I will recommend and praise I Dent to my customers when I return to the US.
Thank you Ident Dental Clinic for giving me and my husband a beautiful smile and more confidence when we communicate with customers. The doctors and staff are very cheerful and enthusiastic. This is a very aesthetic and reputable dental clinic. I recommend you and your friends. Thank you. Tran Dung Florida, USA
Very good, doctor and staff are very dedicated and cheerful
Hello Hung Nguyen, The dental clinic always listens to customers' comments positively and the dental clinic hopes that you will share your bad experiences at the clinic to improve the quality of service. To learn more about this review, Hung, please leave your full name and phone number for the dental clinic to contact. Or you can contact the hotline 094 18 18 616 directly. Sincerely thank you
Reply from the clinic
Hello Hung Nguyen, The dental clinic always listens to customers' comments positively and the dental clinic hopes that you will share your bad experiences at the clinic to improve the quality of service. To learn more about this review, Hung, please leave your full name and phone number for the dental clinic to contact. Or you can contact the hotline 094 18 18 616 directly. Sincerely thank you
This dental service in my opinion is excellent from the service to the treatment. If anyone has dental needs, come here and you will be satisfied in every aspect. Thank you.
The dental clinic was clean, and the staff and dentist were friendly. The dental treatment was good.
The doctor did the procedure very smoothly without any pain or stinging. The staff were nice and caring. The space was clean.
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
I came with a minor cavity on the lower second molar tooth. The doctor only conducted visual inspection and immediately said: “Let’s remove it” No X-ray, no proper check, as for reason he told “we wouldn’t treat it because it’s too complicated“ He didn’t even consider filling the tooth, just went straight to extraction. This made me very suspicious, and consultation in other clinic proved…
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ved there’s no sense in extraction in my case - it was just a minor and easy to treat cavity I suspect this clinic is only interested in pushing patients toward implants I do not recommend this place. Please be careful. ___ UPD: Now the clinic is trying to claim two things: – First, they say the problem was with my wisdom tooth. But the pain and cavity were clearly on the second molar - the tooth right in front of the wisdom tooth – Second, they say the tooth was in bad condition and had a deep cavity close to the nerve. That’s simply not true. I went to another clinic, and they did everything properly - took an X-ray, checked carefully, and confirmed it was just a small cavity. No nerve issues, no serious decay. They filled it, and that was it. No one even mentioned extraction there. So this clinic not only tried to remove a healthy tooth without proper diagnostics, but now they’re trying to argue with me and defend their mistake. That’s not just unprofessional - that’s laughable. I strongly suggest you stay away from this place.
Reply from the clinic
Thank you for your feedback. We are truly sorry for any misunderstanding during your visit. Our doctor recommended extraction because the wisdom tooth had a deep cavity close to the nerve, which can easily cause pain or infection if only filled. We understand your concerns and appreciate your sharing, as it helps us improve the way we explain treatment options more clearly to our patients. Your comfort and trust are always our priority.
Good dental service, gentle doctor with good hearing, convenient location
Very very happy , the best for everything. Thank you. See you again
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
I am very satisfied with the service at I-Dent Dental Clinic 💙. I booked an appointment via Facebook for 5 porcelain veneers, and everything was arranged very quickly and professionally on time. Dr. Linh examined me thoroughly and provided attentive advice, helping me understand the porcelain veneer process. The medical team also regularly contacted and monitored my schedule, giving me peace of…
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f mind throughout the treatment. Thank you I-Dent, I wish the clinic continued growth and more patients trust and choose your clinic!
I am a patient receiving dental filling and implant services at I-DENT Dental Clinic - Binh Thanh Branch, performed by Dr. Nguyen Quang Linh. Through my examination and treatment here, I have the following positive comments: 1/ Regarding the treating doctor: + Dr. Nguyen Quang Linh: High professional knowledge, skillful hands, and proficient in many dental techniques. Patient, always monitoring…
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the patient's reaction during procedures to adjust methods and provide peace of mind to the patient. + Assistants Diem Nhu and Thuy Duong: Possessing thorough knowledge, working well with the doctor, resulting in high work efficiency. 2/ Customer care: Ms. Phi Hoanh is the person who monitors and exchanges necessary information during my treatment. Providing accurate, effective, dedicated, and prompt information. Your support was always timely, with clear service knowledge that fully satisfied the customer's requirements. 3/ Reception Department: Ms. Nhu and Ms. Ngoc performed their roles as receptionists at I-dent Binh Thanh very well. They were gentle, friendly, polite, and welcomed customers thoughtfully, creating a comfortable experience for clients. 4/ Security and Cleaning Department: + The security guard arranged the parking area neatly and thoughtfully. + The cleaning lady always kept the clinic clean. Both were very cheerful. Thank you I-DENT Binh Thanh for giving me a good experience using your services. I wish the I-DENT dental system continued high-quality service and sustainable growth./.
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