Confidential — for patient review

House Of Dental Care - Batam

Jl. Imam Bonjol Kp.utama No.21, Batam, Indonesia

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Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 8.2/10 5.0/5  · 77 reviews

SmileJet AI Audit Score for House Of Dental Care - Batam: 8.2/10 overall. Authenticity: 8/10 — Four named doctors each cited by multiple independent reviewers; decade-long patient tenures (28 yr, 19 yr, 16 yr) are strong credibility signals. One 4-star review noted. No website.. Treatment Quality: 9/10 — Fillings lasting 5+ years confirmed; extraordinary long-term outcomes with patients returning for 28-30 years; all four doctors praised independently for quality work.. Cleanliness: 8/10 — Consistently described as clean and comfortable; English reviewer cited 'extra clean space'; modern equipment mentioned by multiple reviewers.. Team: 9/10 — Drg. Hermanto, Drg. Lela, Drg. Yosua, and Dr. Angelina each praised by multiple independent reviewers. Free consultations, no admin fees, transparent explanations, and child-friendly approach noted.. Price Value: 7/10 — No consultation/admin fees confirmed; pricing described as affordable; no specific price figures cited in reviews. Standard Batam pricing assumed.. Tourist Suitability: 8/10 — Multiple English-language and Singaporean-Chinese reviewer names; well-managed appointment system praised; broad treatment range; free consultations lower barrier for first-time cross-border patients.. Summary: House Of Dental Care is a long-established Batam clinic with four named dentists who collectively hold patient relationships spanning decades. The English-speaking reviewer presence and well-managed appointment system make it accessible for Singaporean dental tourists seeking affordable, reliable care. Key strengths: Four named dentists each praised by multiple independent reviewers; Patient tenures up to 28-30 years indicate exceptional consistency; Free consultation with no admin fee confirmed; English-language reviews suggest regular cross-border Singaporean patients; Well-managed appointment system praised by English reviewer. Confidence: Medium. Based on 77 reviews and 1 sources. Audited 18 May 2026.

SmileJet AI Audit

8.2 /10

Confidence

● Medium

Audited 18 May 2026

Authenticity

8

Treatment Quality

9

Cleanliness

8

Team

9

Price Value

7

Tourist Suitability

8

"House Of Dental Care is a long-established Batam clinic with four named dentists who collectively hold patient relationships spanning decades. The English-speaking reviewer presence and well-managed appointment system make it accessible for Singaporean dental tourists seeking affordable, reliable care."

Highlights

  • Four named dentists each praised by multiple independent reviewers
  • Patient tenures up to 28-30 years indicate exceptional consistency
  • Free consultation with no admin fee confirmed
  • English-language reviews suggest regular cross-border Singaporean patients
  • Well-managed appointment system praised by English reviewer

Score Breakdown

Authenticity
8

Four named doctors each cited by multiple independent reviewers; decade-long patient tenures (28 yr, 19 yr, 16 yr) are strong credibility signals. One 4-star review noted. No website.

Treatment Quality
9

Fillings lasting 5+ years confirmed; extraordinary long-term outcomes with patients returning for 28-30 years; all four doctors praised independently for quality work.

Cleanliness
8

Consistently described as clean and comfortable; English reviewer cited 'extra clean space'; modern equipment mentioned by multiple reviewers.

Team
9

Drg. Hermanto, Drg. Lela, Drg. Yosua, and Dr. Angelina each praised by multiple independent reviewers. Free consultations, no admin fees, transparent explanations, and child-friendly approach noted.

Price Value
7

No consultation/admin fees confirmed; pricing described as affordable; no specific price figures cited in reviews. Standard Batam pricing assumed.

Tourist Suitability
8

Multiple English-language and Singaporean-Chinese reviewer names; well-managed appointment system praised; broad treatment range; free consultations lower barrier for first-time cross-border patients.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose House Of Dental Care - Batam in Batam?

Dental practice in central Batam offering general, cosmetic, and orthodontic care for residents and Singapore visitors.

House Of Dental Care - Batam is a dental practice in central Batam, Riau Islands, Indonesia, providing routine general dentistry, cosmetic dentistry, and orthodontic services for residents of central Batam and visiting patients from across the region. The clinic operates a landline phone number on the 0778 Batam area code, indicating an established presence on the island serving a long-standing patient base. The clinic provides a typical neighborhood dental offering combining routine general dentistry, prosthetic work, cosmetic dentistry, and orthodontic treatment.

The clinic operates in the standard Indonesian primary-care dental clinic format known as klinik pratama gigi, the most common configuration for neighborhood dentistry across Indonesian cities. Practices of this type typically run with one or two operatories, a principal dentist supported by a dental nurse or assistant, and a focus on the everyday treatment needs of a local patient base. The model is similar to a single-dentist family practice in many Western countries, where appointments are personal, treatment plans are presented directly by the dentist who will perform the work, and patients build a long-term relationship with the same clinic over multiple years.

Services typically include scaling and polishing for periodontal maintenance, composite resin fillings, simple and moderately complex extractions, root canal treatment, removable prosthetic work such as acrylic dentures and flexible partial dentures, and ceramic and porcelain-fused-to-metal crowns and bridges for tooth restoration. Cosmetic services usually include in-office or take-home teeth whitening, composite bonding for minor aesthetic corrections, porcelain veneers for front-tooth aesthetics, and smile design treatment plans for patients seeking comprehensive aesthetic improvements. Pediatric dental care is typically available for routine examinations, fluoride application, fissure sealants, and simple restorative work for primary teeth.

Orthodontic treatment is one of the most actively pursued categories in Indonesian dentistry, with strong demand among teenagers and young adults across the country. Treatment is typically structured as an installment-based package covering brackets, monthly adjustments, and final retainers. General dentists in Indonesia commonly handle straightforward orthodontic cases, while complex skeletal corrections or cases requiring orthognathic surgery are referred to a specialist orthodontist (Sp.Ort) at one of the larger orthodontic centers in Batam. Clear aligner therapy is increasingly available in well-equipped Batam clinics for selected cases.

Batam's position as Indonesia's most accessible international entry point from Singapore has shaped its dental sector in distinctive ways. Singaporean dental fees are among the highest in Asia, and treatment in Batam typically runs at twenty to forty percent of equivalent Singapore prices, which has made the island a recognized cross-border dental tourism destination. Singaporean patients can reach Batam in under an hour via direct ferries from HarbourFront in Singapore to the Batam Center terminal, and many make day or weekend trips specifically for dental care. Cross-border dental tourism is a well-established part of the Batam economy, with most local dental clinics having experience accommodating Singapore patient schedules, English communication, and the staged treatment patterns that fit two or three day trips.

Cosmetic dentistry is a particularly active category in Batam given the cross-border price advantage relative to Singapore. Composite veneers, porcelain veneers, smile design treatment plans, and digital design previews have all become mainstream offerings in well-equipped Batam clinics. Treatment can range from small composite repairs that take a single appointment to comprehensive multi-tooth porcelain veneer cases that span several visits over a few weeks. Indonesian price points for cosmetic dentistry remain a fraction of equivalent fees abroad, which makes Batam an attractive option for both domestic and international patients seeking smile improvements at accessible costs.

For routine and moderate-complexity dental work, an established neighborhood clinic in central Batam is typically a good fit for residents of the island who want a familiar local dentist, as well as for cross-border patients on a one to three day trip during which a checkup and clean, several fillings, simple extractions, basic crowns, denture adjustments, or moderate cosmetic work can be completed. The proximity to the Batam Center ferry terminal makes return visits within a single trip practical, and treatment plans can typically be sequenced to make use of the available time on the island. For more involved work such as full-mouth implant rehabilitation, complex periodontal surgery, or extensive porcelain veneer cases requiring multiple visits, larger Batam dental centers with multi-specialist teams and in-house imaging facilities are typically a better match.

Patients evaluating any clinic in this category should verify several practical points before treatment begins. The first is that the principal practitioner is a licensed dokter gigi (drg.) registered with the Indonesian Dental Council (Konsil Kedokteran Gigi Indonesia), and not an ahli gigi or tukang gigi, which are traditional denturists whose legal scope under Permenkes 39 of 2014 is limited to producing removable acrylic dentures and does not include drilling, fillings, extractions, root canals, implants, or any treatment of natural teeth. The second is to ask which specific procedures the clinic performs in-house and which are referred to specialists, so that complex cases are routed correctly from the start. The third is to confirm whether digital radiography or panoramic imaging is available on site, or whether radiographs are taken at a partner imaging center.

Pricing transparency is generally strong in Batam dentistry, particularly because of the cross-border Singaporean patient base. Clinics typically present a written treatment plan with itemized fees following the initial consultation and any required radiographs, and many provide indicative price lists in English alongside the standard Bahasa Indonesia versions. Patients are usually welcome to ask about alternative materials, treatment sequencing, and installment options for larger plans. Communication in English is generally available in Batam dental clinics given the regular international patient flow. As with any healthcare decision made abroad, prospective patients should review the clinic in advance, confirm the treatment plan in writing, and verify that aftercare and any required reviews can be arranged either locally during the visit or remotely after returning home.

Patient Reviews from Batam

5.0

★ 77 reviews

B

Bitha Hartutik

April 2026 · ★ 5

Google

The doctor is very good and the RCP is very friendly and kind, very polite, the place is clean and smells very comfortable

F

Fernando Putra

April 2026 · ★ 5

Google

The doctor was super friendly. This was my first time receiving treatment at House of Dental Care. They even offered a discount. All the best. Highly recommended for Batam residents looking for a dental clinic. I'll definitely come back. Thank you.

J

jason kenneth

April 2026 · ★ 5

Google

My experience here was amazing. The staff & nurses were very friendly and kind. I booked an appointment with drg. Yosua, he was extremely kind, professional, helpful, and insightful! Giving me tips and knowledge on taking care of my tooth filling. The results of the tooth filling was also astounding, i couldn't even tell it was a tooth filling!! Really recommend it here!

R

robert tan

April 2026 · ★ 5

Google

The doctor is good, the RCP service is very friendly, the place is clean, I always visit

P

Princes12

April 2026 · ★ 5

Google

The place is clean and comfortable, the registration section is very friendly, polite, or the receptionist is a regular here, the room is very clean, the doctor is very good and nice, it's not expensive, the price is still standard and highly recommended, there are no admin fees if you want a free consultation, you don't have to pay, I like it, thank you, Doctor Joshua, Doctor Hermanto

E

Eunike Mariska

April 2026 · ★ 5

Google

Been here many times since i moved to Batam and always trust my dental care to dr. Lela. Unlike others that i've been, she's very nice, kind, patience, informative about our dental conditions and can give us alternatives on how to improve our dental health. So far, best i've ever been.

M

Mei [email protected] Mei Xian

April 2026 · ★ 5

Google

The doctor is very good and the RCP service is very friendly, the place is fragrant and highly recommended. I have been a customer with Doctor Hermanto for 30 years. It is very comfortable, the service is good and the nurses are good.

L

Lynnxu xu

April 2026 · ★ 5

Google

Drg. Lela is very kind, I've been a regular customer for a long time

A

Anthony Aminunsyah

April 2026 · ★ 5

Google

Highly Recommended.. I have been a regular customer with Drg. Hermanto for over a year.. The equipment is modern & the doctor is very patient and friendly.

R

rani oka Lestari

April 2026 · ★ 5

Google

Good, comfortable and satisfying dental care and treatment here, Thank you.

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★ 5.0 (77 reviews)