Patients
Reviews of Hospital Veterinario Santamaria.
Alajuela, Costa Rica. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Andrea, Dr. Rojas named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Andrea
- Partners with leading laboratories for high-quality restorations
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
I DO NOT RECOMMEND THIS PLACE AT ALL. Take your pets to the National University Hospital, definitely!
Many thanks to all the staff at Santa María Hospital for the timely care provided to our dogs, Toto and Coco. Their professional, kind, and empathetic treatment makes all the difference. Special thanks to Karla and Drs. Kevin and Andrea for their excellent care; our family and my dogs are very grateful!
Reply from the clinic
Dear Isabel, We sincerely appreciate your 5-star rating and for sharing that lovely photo of Toto and Coco. It fills us with joy to know that you felt well cared for and … More
The service is outstanding... The reception staff are incredibly attentive and kind. The medical team is wonderful; they care deeply and never give up on difficult …
Reply from the clinic
Dear Meysi, Wow, thank you so much for your wonderful review and for sharing the photo of your beautiful dogs! We are so happy that you had such a positive experience at … More
I'm really grateful, they're very professional and I was truly delighted with the service, the way they treat pets is fantastic 🫶🏻 …
They are not communicative. They don't provide receipts when requested. They are not constantly monitoring and keeping an eye on my dog's hygiene after …
If you're going, I highly recommend demanding an electronic invoice. I made four payments, and they never told me if I needed one, even though I asked for it in person and twice via WhatsApp. I understand that veterinary hospitals can't …
The appointment with the orthopedist was excellent; he took the time to explain everything about the surgery Apollo needs. Highly recommended!
I've been taking my dog to the hospital since April because of a skin problem, and from the first day Dr. Isa saw us, I've been delighted with the hospital. Bobby has shown improvement, and Dr. Isa has been with us every step of the way, explaining the treatment process.
Poor communication with the customer. They are good and attentive, I don't deny it with the animals, but when I got home I wrote to them to ask for the name of the medications and they didn't answer.
Good evening, I am very pleased with the excellent care my dog received at this wonderful place, Santa María Hospital. They provide the best care and attention, and I am extremely satisfied. I have two dogs myself, as I had a big problem …
I'm so grateful to the hospital. Their care is excellent. The treatment is full of love, professionalism, and empathy. I have no words to express my gratitude for everything they did for us. Thank you so much 😌 …
The hospital has responded very quickly to the different situations involving my dogs; I am extremely grateful for their service and professionalism.
They wanted to euthanize my cat as an "option" or charge me exorbitant amounts to have him hospitalized and likely let him die, even though another vet had given me a treatment plan with medication and food that could have saved him. …
They provided very professional service and helped us with everything related to my dog's procedure 🐕. I appreciate all their attention and care. …
Excellent and comprehensive service. The staff is very kind and genuinely cares about the animals' well-being. ❤️✨😃 They were a huge help with my kitten 🥺❤️ who arrived covered in oil in the middle of the night 😭 and almost died. Only at …
Reply from the clinic
Dear Pamela, we sincerely thank you for your 5-star rating and kind comments. We are delighted to hear that you were satisfied with the service and that your kitten received the care it needed. We strive to provide comprehensive and … More
I am so grateful to God first and second to the entire staff at this hospital. I honestly have no words to describe the quality of service, it's so good! They do their work with so much love, dedication, and above all, with so much …
Reply from the clinic
Dear Mishael, We are so happy to read your review and to hear that Gary is doing well! Your … More
Customer service via messaging could be improved; sometimes they take a while to respond or they don't respond to calls or messages at all.
My kitten's name is Romeo... They almost killed him at the pet store in Plaza Real, Alajuela... The "doctor" was completely incompetent. The only good thing she did after a week was refer Romeo to the veterinary hospital for an …
Reply from the clinic
Dear Michelle, We are so happy to hear about Romeo. We appreciate your trust in Santamaría Veterinary Hospital, especially after the difficult experience you had. We value … More
Excellent service, prioritizing the health of the pets they care for. Deeply grateful. 👍 …
My dog was sick and they didn't tell me anything about what he had.
The emergency service was friendly; they attended to me as soon as we arrived, immediately examined the cat, and quickly gave us an update and a proposed course of action, including a cost estimate. They were incredibly warm and attentive, and I felt very reassured despite being scared. Thank you for making a difference.
We are truly delighted with the care our baby Laika received. Thank God and this Santa María Veterinary Hospital, Laika is now home with us. I highly recommend this veterinary hospital for both its care and its affordable prices.
Reply from the clinic
Dear Lilliam, we sincerely appreciate your 5-star rating. Your support means a great deal to us. At Santamaría Veterinary Hospital, we are always committed to providing the best possible care for all the pets who visit us. We would be … More
Excellent service and care for the animals; the attention they give to provide information and care for them is excellent.
This is Max, a 12-year-old Stanford, the family's darling. He went through a very difficult time; his health was in danger, and we feared the worst. But we placed all our faith and hope in the doctors and nurses at Santa María Hospital, and they gave us back our hope. Now Max is a happy old man who runs, barks, eats, eats, and eats, and that fills our hearts with pride. The staff at Santa María…
Read the rest of this review
Hospital are true professionals, providing incredible care and love to these beings who cannot speak. I 100% recommend Santa María Hospital, and Max thanks them for saving his life. ❤️🐶
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