Patients
Reviews of hiDental Branch 2.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
hiDental Branch 2 is a legitimate licensed clinic in Thu Duc, Ho Chi Minh City, with genuine multilingual (English, Japanese) positioning and a real expat-resident patient base. Reviews include multiple Western and Japanese names with specific treatment details, suggesting an authentic patient mix, though the complete absence of verified reviews and a perfect 5-star average across 103 Google reviews warrants caution. The clinic covers a full treatment range including implants, orthodontics, and surgical extractions but publishes no named dentist profiles or equipment specifications beyond general claims of European-standard units.
Authenticity
5/10Baseline 6: real clinic, MoH license, website, mixed genuine/vague reviews. -1 for 0 verified on 50 reviews (100% 5-star, no negatives survive). Final 5.
Treatment quality
6/10Baseline 7: multiple specific treatment mentions (wisdom teeth, braces, implants, fillings). -1 for 0 verified reviews limiting confidence. No documented failures. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews with specifics (bright, white, modern). European equipment claim. No JCI cert. Final 7.
Team
6/10Baseline 7: named doctors in reviews (Dr. Cuong, Dr. Lien, Dr. Duy, Dr. Tam, Dr. Nguyen). -1 for no verifiable bios or qualifications on website. Final 6.
Price value
7/10Baseline 7: mid-range HCMC pricing, written itemised quotes cited in reviews, 450k VND cleaning confirmed by foreigner. Reasonable value for expat-positioned clinic. Final 7.
Tourist suitability
6/10Baseline 7: English and Japanese support, expat-positioned, MoH license, two branches. -1 for no WhatsApp/airport transfer, no dedicated tourist logistics page. Final 6.
What comes up well
- English and Japanese language support for full treatment journey
- Vietnamese MoH practice license 06854/HCM-GPHD publicly documented
- Named doctors appear in reviews: Dr. Lien, Dr. Cuong, Dr. Duy, Dr. Tam
- Multiple foreigners report walk-in access and clear upfront pricing
- Wisdom teeth and orthodontic cases handled with positive outcomes cited
Points to weigh
- 0 verified reviews out of 50 sampled (103 total); perfect 5.0 average is a manipulation signal
- No named dentist profiles or qualifications published on website
- No CBCT, in-house lab, or premium implant brand disclosed despite implant service offer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
I trust the services here. Dr. Cuong provides thorough consultations and practical solutions for each stage. I've been to many dental clinics, but I like the honesty here instead of trying too hard to sell me.
Reply from the clinic
hiDental Dental Clinic is delighted to have received your honest and valuable feedback. Your satisfaction is the priceless gift that hiDental always strives for in all its treatment goals. We hope to accompany you and your family on your oral care journey in the future.
The baby was very well cared for, and they were very patient. Thank you to the clinic and the doctors.
Reply from the clinic
hiDental is very happy and appreciates bringing your satisfaction ❤ We wish you good health. We hope to accompany you on your journey of oral care.
Hidental offers professional and friendly service; the doctors and customer service staff are all dedicated. The doctor was gentle and thorough 👍🏻 I will definitely be a loyal customer of Hidental in the future 🫶🏻 …
Reply from the clinic
hiDental Dental Clinic is very pleased to receive Ms. Nhu's honest and valuable reviews. Your satisfaction is a priceless gift that hiDental always aims for in all treatment goals. hiDental is very pleased to accompany Ms. Nhu and hopes that in the near future, we will also accompany your family on the journey of dental care.
My child really enjoyed coming here. The staff were friendly. The service was good.
Reply from the clinic
HiDental Dental Clinic sincerely thanks you for your positive feedback during your experience using our services. We wish you good health and hope that hiDental will always be your trusted choice to accompany you in all your comprehensive dental needs.
The doctor did a great job and provided enthusiastic advice. The procedure was completely painless.
The dental clinic offers attentive and professional service. The doctors are highly qualified and trustworthy, and Dr. Tran Minh Cuong is particularly dedicated to caring for his patients.
Reply from the clinic
hiDental is very happy and appreciates bringing satisfaction to Mr. Duong ❤ Wishing you good health. Hope to accompany Mr. Duong on the journey of oral care.
- The receptionists were incredibly lovely, attentive, and thoughtful. - The space was airy and spacious. - The doctor was gentle and took very good care of the patients. Very satisfied!
Reply from the clinic
The dental clinic sincerely thanks you for your satisfied comments during the process of using the service at hiDental dental clinic. We wish Kim Hoang to always be happy, smile a lot and always be radiant.
My family really enjoys coming here because the doctors and staff are very friendly, and the clinic is clean and spacious.
Reply from the clinic
Thank you for your sincere feedback, which helps hiDental continuously improve its services. hiDental wishes you good health and hopes that hiDental will always be your trusted choice to accompany you in all your comprehensive dental needs.
The doctor is very good, very professional, dedicated. Will bring my family here for examination.
Reply from the clinic
hiDental thanks you for coming to the dental clinic for consultation and dental treatment. hiDental always strives every day to bring the best dental experience and services. Hope to accompany you and your family when you have dental care needs. hiDental Clinic: Add 1️⃣: 161 Huynh Tan Phat, Tan Thuan Dong, District 7 / Hotline: 028 6287 3557 Add 2️⃣: 62 Bat Nan, Binh Trung Tay, Thu Duc / Hotline: 028 3535 9362
The child is only 5 years old but had a lot of fun because the doctors were gentle and very soothing. You should definitely visit! ❤️
Reply from the clinic
hiDental thanks you for visiting our dental clinic for consultation and treatment. hiDental strives every day to provide the best dental experience and services. We hope to be your and your family's partner in your dental care needs. hiDental Clinic: Address 1️⃣: 161 Huynh Tan Phat, Tan Thuan Dong, District 7 / Hotline: 028 6287 3557 Address 2️⃣: 62 Bat Nan, Binh Trung Tay, Thu Duc / Hotline: 028 3535 9362
The staff are cheerful, enthusiastic, friendly, the doctor is attentive, dedicated, just searched on google and saw it was clean so I came to try, but when I got there the space was really clean, will come again next time, if there was 10* I would give it 👍 …
Reply from the clinic
The dental clinic sincerely thanks you for your satisfied comments during the process of using the service at hiDental dental clinic. We wish you always be happy and joyful, smile a lot to keep your spirit optimistic and positive.
All the staff very friendly.and the service is nice.high recommended.
The doctor was enthusiastic, and what I liked was that he didn't pressure patients into doing extra services. He offered free consultations, and I only did it if I agreed; otherwise, he wouldn't.
Reply from the clinic
HiDental sincerely thanks you for your feedback, which helps us continuously improve our services. HiDental wishes you good health and hopes that we will always be your trusted choice to accompany you in all your comprehensive dental needs.
The clinic is excellent, spacious, and the doctors and staff are very helpful. PTI is accepted. Today I had my dental check-up/treatment by Dr. Cuong, Ms. Quyen, and another staff member whose name I don't know. After the examination and consultation, I decided to get a combo treatment including scaling, filling, and extraction. Everything went smoothly, efficiently, and professionally. Thank…
Read the rest of this review
nk you to the doctors, support staff, and the entire dental clinic.
Good service, friendly staff. The doctors are also enthusiastic in consulting. The facilities are also very ok.
Modern facilities, excellent service, very enthusiastic, friendly and professional staff, and a stunning view while getting your teeth done. Highly recommend it to everyone!
Reply from the clinic
Thank you for your sincere comments to help hiDental continuously improve its services. hiDental wishes you good health and hopes that hiDental will always be a reliable choice to accompany you in all comprehensive dental problems ❤ ❤ ❤
I made an appointment here. I filled out the paperwork and waited in the lobby for 45 minutes. Never got to see the dentist. Not really the way to treat new customers, especially when you live in the housing complex next door.
Reply from the clinic
First and foremost, we would like to sincerely apologize for the unpleasant experience you had while visiting our clinic. We have made numerous attempts to get in touch with you in order to address the regrettable occurrence mentioned above, but we have not heard back from you. We cherish each and every customer experience, and your comfort and happiness are our main priorities. In order to ensure that we can provide you with the greatest experience possible in the future, we will take the necessary steps to improve service quality. We appreciate your understanding and would be delighted to welcome you back to our clinic. Thank you very much.
The first time I went to the dentist, I thought I was lost in a coffee shop. It was spacious, with lots of trees and fragrant. The receptionists were so cute, they were so enthusiastic and the doctor was also cute, not as stubborn as I thought, he did the work gently and gave me all the instructions. I only had to go in for fillings, but the examination was free. I knew my current condition and if…
Read the rest of this review
I wanted to do it, I could do it. There were no sales. When I got home, I still received text messages asking about care. 10 points
Reply from the clinic
hiDental Dental Clinic sincerely thanks Ms. Mai for choosing hiDental for your dental consultation and treatment. hiDental always strives to provide the best dental experience and services. We hope to have the opportunity to accompany you and your family whenever you need dental care.
Because I have PTI insurance linked to the dental clinic, I came here for a teeth cleaning trial. My first impression was the bright, luxurious, and clean space with modern equipment. The staff were enthusiastic, attentive, and explained the service and procedure thoroughly. The doctor was highly skilled, professional, and gentle. I am very satisfied with the quality of service here.
Reply from the clinic
hiDental Dental Clinic sincerely thanks you for coming to hiDental for dental consultation and treatment. hiDental always strives to bring the best dental experience and services. We hope to accompany you and your family when you have dental care needs.
I got a gift just for getting a filling on March 8th 😋 The dental clinic is near my house, great, and the doctor takes good care of me. I love it! …
Reply from the clinic
hiDental Dental Clinic sincerely thanks Ms. Phuong for coming to hiDental for dental consultation and treatment. hiDental always strives to bring the best dental experience and services. We hope to accompany you and your family when you have dental care needs.
I had my teeth cleaned last week and it didn't hurt. I also received a super cute gift. 10 points ❤️
Reply from the clinic
hiDental Clinic sincerely thanks Ms. Quynh for coming to hiDental for dental consultation and treatment. hiDental always strives to bring the best dental experience and services. Hope to accompany you and your family when you have dental care needs. hiDental Clinic: Add 1️⃣: 161 Huynh Tan Phat, Tan Thuan Dong, District 7 / Hotline: 028 6287 3557 Add 2️⃣: 62 Bat Nan, Binh Trung Tay, Thu Duc / Hotline: 028 3535 9362
I was examined, advised, and treated by Dr. Cuong and Dr. Lien. They were very professional, attentive, and caring. The facilities are modern, and the staff are friendly and helpful.
Reply from the clinic
hiDental Clinic sincerely thanks Mr. Tuong for coming to hiDental for dental consultation and treatment. hiDental always strives to bring the best dental experience and services. Hope to accompany you and your family when you have dental care needs. hiDental Clinic: Add 1️⃣: 161 Huynh Tan Phat, Tan Thuan Dong, District 7 / Hotline: 028 6287 3557 Add 2️⃣: 62 Bat Nan, Binh Trung Tay, Thu Duc / Hotline: 028 3535 9362
I just had dental implants placed here. It was very good and very gentle.
Reply from the clinic
The dental clinic sincerely thanks your family for coming to hiDental for dental consultation and treatment. hiDental always strives to bring the best dental experience and services. We hope to accompany you and your family when you have dental care needs.
From the moment I walked in, I was greeted by a warm and friendly staff who put me at ease. The office itself was spotless and modern, with calming decor that helped melt away my usual dental anxieties. While initially the price tag gave me pause, let me tell you: it was money well spent
Want the same for your own teeth? Send a photo and we will come back with a written quote from hiDental Branch 2.
Ask on WhatsApp