Patients
Reviews of hiDental Branch 2.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
hiDental Branch 2 is a legitimate licensed clinic in Thu Duc, Ho Chi Minh City, with genuine multilingual (English, Japanese) positioning and a real expat-resident patient base. Reviews include multiple Western and Japanese names with specific treatment details, suggesting an authentic patient mix, though the complete absence of verified reviews and a perfect 5-star average across 103 Google reviews warrants caution. The clinic covers a full treatment range including implants, orthodontics, and surgical extractions but publishes no named dentist profiles or equipment specifications beyond general claims of European-standard units.
Authenticity
5/10Baseline 6: real clinic, MoH license, website, mixed genuine/vague reviews. -1 for 0 verified on 50 reviews (100% 5-star, no negatives survive). Final 5.
Treatment quality
6/10Baseline 7: multiple specific treatment mentions (wisdom teeth, braces, implants, fillings). -1 for 0 verified reviews limiting confidence. No documented failures. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews with specifics (bright, white, modern). European equipment claim. No JCI cert. Final 7.
Team
6/10Baseline 7: named doctors in reviews (Dr. Cuong, Dr. Lien, Dr. Duy, Dr. Tam, Dr. Nguyen). -1 for no verifiable bios or qualifications on website. Final 6.
Price value
7/10Baseline 7: mid-range HCMC pricing, written itemised quotes cited in reviews, 450k VND cleaning confirmed by foreigner. Reasonable value for expat-positioned clinic. Final 7.
Tourist suitability
6/10Baseline 7: English and Japanese support, expat-positioned, MoH license, two branches. -1 for no WhatsApp/airport transfer, no dedicated tourist logistics page. Final 6.
What comes up well
- English and Japanese language support for full treatment journey
- Vietnamese MoH practice license 06854/HCM-GPHD publicly documented
- Named doctors appear in reviews: Dr. Lien, Dr. Cuong, Dr. Duy, Dr. Tam
- Multiple foreigners report walk-in access and clear upfront pricing
- Wisdom teeth and orthodontic cases handled with positive outcomes cited
Points to weigh
- 0 verified reviews out of 50 sampled (103 total); perfect 5.0 average is a manipulation signal
- No named dentist profiles or qualifications published on website
- No CBCT, in-house lab, or premium implant brand disclosed despite implant service offer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
Perfect service, everything is at the highest possible level. I am very satisfied and recommend it to everyone absolutely!
Reply from the clinic
We are glad to hear your positive feedback, we appreciate that much as your contribution could review and improve our services. Thank you so much.
The new hiDental branch and its services still guarantee a satisfying experience, just like the first time. Schedule appointments are convenient and quick. Doctors provide thorough and clear consultations. The service quality is excellent, and the facilities and equipment are new and modern. The space is airy and extremely clean.
Reply from the clinic
Your feedback and satisfaction are an invaluable source of motivation, driving our dental clinic to continuously improve the quality of our services and treatments. We value every opinion and review from our customers so that we can provide you with the best possible oral care at our reputable facility. We hope to continue accompanying you and your family in the future.
I've had my braces done here for 5 years now, and the service is very dedicated and enthusiastic. All the branches have clean and spacious examination rooms.
Reply from the clinic
Thank you for your sincere comments to help hiDental continuously improve our services. hiDental wishes you good health and hopes that hiDental will always be a reliable choice to accompany you in all comprehensive dental problems.
The dentist was very enthusiastic and took great care of my little one's teeth. Highly recommend.
Reply from the clinic
We sincerely thank you for your positive feedback during your experience using our services at hiDental. We wish you continued joy and happiness, lots of smiles to keep your spirits high and your life full of optimism!
...I took my father to the dentist to get his teeth fixed and implanted. Friendly and professional service, dental equipment from Germany...My family has 3 black members...
Reply from the clinic
hiDental Dental Clinic is delighted to have received your honest and valuable feedback. Your satisfaction is the priceless gift that hiDental always strives for in all its treatment goals. We hope to accompany you and your family on your oral care journey in the future.
The service at Hi Dental is excellent. I've been there many times and will continue to receive dental care there in the future.
Reply from the clinic
hiDental is very happy and appreciates bringing your satisfaction ❤ We wish you good health. We hope to accompany you on your journey of oral care.
The dental clinic is modern, and the team of doctors and staff are very professional, highly skilled, and dedicated ❤️
Reply from the clinic
hiDental Dental Clinic is very pleased to receive Ms. Hanh's honest and valuable reviews. Your satisfaction is a priceless gift that hiDental always aims for in all treatment goals. We hope to accompany you and your family on the path of dental care in the future.
The dental clinic is clean, beautiful, and comfortable. From the doctor to the staff, everyone is very friendly, making the child feel at ease.
Reply from the clinic
hiDental Dental Clinic is very pleased to receive the honest and valuable reviews from Ms. Khanh Phuong. The satisfaction of you and your baby is a priceless gift that hiDental always aims for in all treatment goals. We hope to accompany you and your family on the path of dental care in the future.
I am satisfied with the scaling and polishing service at the clinic. The doctor was very thorough, and the staff were friendly and enthusiastic. The clinic proactively contacted me to check on my condition after the treatment.
The facilities were clean, and the doctors and nurses were very attentive and gentle. After treatment, the patient's condition improved well, and they provided guidance on effective ways to prevent recurrence.
Scaling teeth: - gentle and painless - thorough, full consultation - high quality service - reasonable price Recommended
The doctor and staff are very friendly and enthusiastic hehe☺️
The doctor is very attentive, gives enthusiastic advice and the staff are very nice.
The service staff are very dedicated and the dentist works very efficiently and quickly. The space is spacious, airy, fully equipped and modern. Enthusiastically support Hidental 💪 …
Reply from the clinic
hiDental is very happy to have received your honest and valuable reviews. Your satisfaction is a priceless gift that hiDental always aims for in every treatment goal. We hope to accompany you and your family on your dental care journey in the future
The dentist was friendly and cheerful. He cleaned my teeth thoroughly. I will definitely come back next time.
Reply from the clinic
The dental clinic sincerely thanks you for your satisfied comments during the process of using the service at hiDental dental clinic. We wish you always be happy and joyful, smile a lot to keep your spirit optimistic and love life.
Great experience! My friend recommended me this place and I’ve got a great service! Dr Cuong did full check up, one filling and a teeth cleaning, very professional 😌 …
Reply from the clinic
hiDental is grateful and appreciative that you trusted us to use our service❤ I wish the best of things for you and your family as well. Hope to travel with you and your family as you pursue dental care ❤ Have a wonderful day.
Excellent dental care in a modern, well-equipped facility. The staff is friendly and professional. Highly recommend!
The doctor is thorough and attentive to the patient's feelings.
The service is great. The dentist is skillful and the treatment doesn’t hurt at all.
The doctor is dedicated, works gently and painlessly, the staff is cheerful and cute, the price is very reasonable. Everyone should try coming here to treat their teeth or make their teeth more beautiful!
Enthusiastic doctor consultation, gentle technique, thorough post-examination and treatment care
The doctor was very gentle and examined me more thoroughly than at any other clinic I've been to. They quoted the fee beforehand, so you can rest assured about the treatment. The place is clean and has an X-ray room.
Reply from the clinic
The dental clinic sincerely thanks you for your satisfied comments during the process of using the service at hiDental dental clinic. We wish you always be happy and joyful, smile a lot to keep your spirit optimistic and positive.
The service and facilities are excellent. The staff are friendly.
Dr. Thanh's team and the customer service team are fantastic!
Reply from the clinic
hiDental Dental Clinic sincerely thanks you for coming to hiDental for dental consultation and treatment. hiDental always strives to bring the best dental experience and services. We hope to accompany you and your family when you have dental care needs.
Want the same for your own teeth? Send a photo and we will come back with a written quote from hiDental Branch 2.
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