Patients
Reviews of hiDental Branch 2.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
hiDental Branch 2 is a legitimate licensed clinic in Thu Duc, Ho Chi Minh City, with genuine multilingual (English, Japanese) positioning and a real expat-resident patient base. Reviews include multiple Western and Japanese names with specific treatment details, suggesting an authentic patient mix, though the complete absence of verified reviews and a perfect 5-star average across 103 Google reviews warrants caution. The clinic covers a full treatment range including implants, orthodontics, and surgical extractions but publishes no named dentist profiles or equipment specifications beyond general claims of European-standard units.
Authenticity
5/10Baseline 6: real clinic, MoH license, website, mixed genuine/vague reviews. -1 for 0 verified on 50 reviews (100% 5-star, no negatives survive). Final 5.
Treatment quality
6/10Baseline 7: multiple specific treatment mentions (wisdom teeth, braces, implants, fillings). -1 for 0 verified reviews limiting confidence. No documented failures. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews with specifics (bright, white, modern). European equipment claim. No JCI cert. Final 7.
Team
6/10Baseline 7: named doctors in reviews (Dr. Cuong, Dr. Lien, Dr. Duy, Dr. Tam, Dr. Nguyen). -1 for no verifiable bios or qualifications on website. Final 6.
Price value
7/10Baseline 7: mid-range HCMC pricing, written itemised quotes cited in reviews, 450k VND cleaning confirmed by foreigner. Reasonable value for expat-positioned clinic. Final 7.
Tourist suitability
6/10Baseline 7: English and Japanese support, expat-positioned, MoH license, two branches. -1 for no WhatsApp/airport transfer, no dedicated tourist logistics page. Final 6.
What comes up well
- English and Japanese language support for full treatment journey
- Vietnamese MoH practice license 06854/HCM-GPHD publicly documented
- Named doctors appear in reviews: Dr. Lien, Dr. Cuong, Dr. Duy, Dr. Tam
- Multiple foreigners report walk-in access and clear upfront pricing
- Wisdom teeth and orthodontic cases handled with positive outcomes cited
Points to weigh
- 0 verified reviews out of 50 sampled (103 total); perfect 5.0 average is a manipulation signal
- No named dentist profiles or qualifications published on website
- No CBCT, in-house lab, or premium implant brand disclosed despite implant service offer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
Great service. Clean environment. Professional dentist. Affordable. Explain to you what service you need and inform you the price before proceeding.
Reply from the clinic
We would like to take this opportunity to thank you for choosing our services and for taking the time to provide us with feedback. Your input is significant to us as we strive to continuously improve and enhance our offerings to meet your needs better Thank you for taking the time to share your thoughts with us. We look forward to continuing to serve you and meeting your needs in the future.
Super good services and totally satisfy with the dentist’s advice. Will come again !!!
Reply from the clinic
Thank you for your kind words regarding our service. We are delighted to hear that you are satisfied with your experience, and we are committed to maintaining this level of excellence. Your feedback is invaluable to us, and we will continue to strive for customer satisfaction in all that we do. Once again, thank you for choosing us, and we look forward to serving you again soon. Best regards
I've been seeing Dr. June (Anh) for years. She's absolutely the best dentist I've ever seen. Great quality of treatment and service, including detailed care, dental skills, and a comfortable clinic environment. I love sharing this with others, 100% satisfied. This dental clinic is even better than Taiwan's. With the gentle, friendly service of a female doctor and the bright, bright clinic…
Read the rest of this review
c environment, you won't be disappointed...
Reply from the clinic
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are committed to providing excellent service to all of our customers. Once again, thank you for your support and loyalty. We look forward to continuing our relationship with you and exceeding your expectations in the future.
The service quality was excellent, from the security guard to the receptionist, assistants, and doctors. The office was clean and had a beautiful view. In particular, the doctors were enthusiastic in their examinations and consultations, without trying to pressure clients, and only fulfilled their patients' requests.
Reply from the clinic
Thank you for choosing hiDental for your dental consultation and treatment. hiDental always strives to provide the best dental experience and services. We hope to have the opportunity to accompany you and your family whenever you need … More
Modern facilities, excellent service, very enthusiastic, friendly and professional staff, and a beautiful view while getting your teeth done. Very satisfied 👍🏻👍🏻👍🏻 …
Reply from the clinic
Dear Yen Ngoc, thank you for sharing your experience with hiDental. We are delighted that you had a positive experience at our dental clinic. At hiDental, we always put our customers first and ensure the most professional service. … More
I just tried out a new dental clinic near my house. I stumbled in by chance, but my initial impression is that the staff were enthusiastic, the doctors were dedicated, and everything was clean, safe, and reassuring. Especially noteworthy was the million-dollar view, which helped me feel less stressed during my examination.
Reply from the clinic
Dear Yen Nhi, thank you for sharing your experience with hiDental. We are happy that you had a positive experience with our staff and the dedication of our doctors. At hiDental, we always put our customers first and ensure a clean and safe … More
I arrived quite late but still received very attentive care from the staff and doctors. The service and equipment were excellent, so I will definitely visit again next time.
Reply from the clinic
Thank you for sharing your experience with hiDental. At hiDental, we always put our customers first and ensure the most professional service. … More
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