Patients
Reviews of hiDental Branch 2.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
hiDental Branch 2 is a legitimate licensed clinic in Thu Duc, Ho Chi Minh City, with genuine multilingual (English, Japanese) positioning and a real expat-resident patient base. Reviews include multiple Western and Japanese names with specific treatment details, suggesting an authentic patient mix, though the complete absence of verified reviews and a perfect 5-star average across 103 Google reviews warrants caution. The clinic covers a full treatment range including implants, orthodontics, and surgical extractions but publishes no named dentist profiles or equipment specifications beyond general claims of European-standard units.
Authenticity
5/10Baseline 6: real clinic, MoH license, website, mixed genuine/vague reviews. -1 for 0 verified on 50 reviews (100% 5-star, no negatives survive). Final 5.
Treatment quality
6/10Baseline 7: multiple specific treatment mentions (wisdom teeth, braces, implants, fillings). -1 for 0 verified reviews limiting confidence. No documented failures. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews with specifics (bright, white, modern). European equipment claim. No JCI cert. Final 7.
Team
6/10Baseline 7: named doctors in reviews (Dr. Cuong, Dr. Lien, Dr. Duy, Dr. Tam, Dr. Nguyen). -1 for no verifiable bios or qualifications on website. Final 6.
Price value
7/10Baseline 7: mid-range HCMC pricing, written itemised quotes cited in reviews, 450k VND cleaning confirmed by foreigner. Reasonable value for expat-positioned clinic. Final 7.
Tourist suitability
6/10Baseline 7: English and Japanese support, expat-positioned, MoH license, two branches. -1 for no WhatsApp/airport transfer, no dedicated tourist logistics page. Final 6.
What comes up well
- English and Japanese language support for full treatment journey
- Vietnamese MoH practice license 06854/HCM-GPHD publicly documented
- Named doctors appear in reviews: Dr. Lien, Dr. Cuong, Dr. Duy, Dr. Tam
- Multiple foreigners report walk-in access and clear upfront pricing
- Wisdom teeth and orthodontic cases handled with positive outcomes cited
Points to weigh
- 0 verified reviews out of 50 sampled (103 total); perfect 5.0 average is a manipulation signal
- No named dentist profiles or qualifications published on website
- No CBCT, in-house lab, or premium implant brand disclosed despite implant service offer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
The dentist extracted my child's wisdom tooth very gently; my child didn't even realize it was over after the surgery. The service was very attentive and enthusiastic. I highly recommend this dental clinic!
Reply from the clinic
hiDental Dental Clinic is delighted to have received your honest and valuable feedback. Your satisfaction is the priceless gift that hiDental always strives for in all its treatment goals. We hope to accompany you and your family on your oral care journey in the future.
I really enjoyed the service here and highly recommend :)
Reply from the clinic
hiDental is grateful and appreciative that you trusted us to use our service❤ I wish the best of things for you and your family as well. Hope to travel with you and your family as you pursue dental care ❤ Have a wonderful day.
My sister and I went to Dental Clinic for teeth cleaning and filling. I appreciate that Dental Clinic only lets doctors/dentists do the work and there will be assistants to support so everything is comfortable, painless, not too sore, not much bleeding. (I had a bad experience when going to other dental clinics even though they only cleaned and filled teeth) You get what you pay for. I highly…
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y recommend everyone to use the service.
Reply from the clinic
Thank you for your sincere feedback, which helps hiDental continuously improve its services. hiDental wishes you good health and hopes that hiDental will always be your trusted choice to accompany you in all your comprehensive dental needs.
Everything was done directly by the doctor, including the teeth cleaning, so I felt very reassured. The doctor was very helpful and didn't add any unnecessary details. The staff were also very friendly and lovely. Overall, 10/10 😊 …
The service was great and everyone was very friendly 😁 …
Reply from the clinic
Thank you for your sincere comments to help hiDental continuously improve our services. hiDental wishes you good health and hopes that hiDental will always be a reliable choice to accompany you in all comprehensive dental problems.
The doctor was professional and gentle. The receptionists were enthusiastic.
Reply from the clinic
hiDental Dental Clinic sincerely thanks you for choosing hiDental for your dental consultation and treatment. hiDental always strives to provide the best dental experience and services. We hope to have the opportunity to accompany you and your family whenever you need dental care.
They did a pretty good job, were dedicated, enthusiastic, and lovely.
I had the most amazing experience with Dr. Duy, he was very nice, explained my questions in detail. The facility felt very clean and caring. The prices are great too- I will be back!
Excellent service, the dentist provided detailed consultation and performed the procedure skillfully. Satisfied.
Reply from the clinic
hiDental is very happy and appreciates bringing your satisfaction ❤ We wish you good health. We hope to accompany you on your journey of oral care.
The clinic is quite new, spacious and clean, the doctor consults enthusiastically
Had a great service at hiDental 2. It had been over 10 years since my last check up and a lot of tatar needed removing, but the dentist and staff were very helpful, very thorough and very friendly
I had two wisdom teeth extracted here, and thankfully it was very gentle. The staff and doctors were very kind and attentive. Excellent service, I will definitely come back again.
My lower front teeth were causing me a lot of discomfort and affecting my self-esteem. Thanks to Dr. Tam's help in straightening them, they're now wonderful. The nurses and staff were very attentive. Thank you Hi Dental for your help.
The dental clinic is beautiful, the service is attentive and professional, perfect!
The dental clinic is clean, spacious, and well-ventilated. The staff are enthusiastic and friendly, and the service is excellent. I felt very reassured about the service here when I had my braces fitted.
Excellent service… the doctor and everyone were kind, attentive, and enthusiastic… the clinic was clean and beautiful… after a month of dental treatment at the clinic, I returned to have my wisdom teeth extracted… Today, after having the stitches removed, Dr. Nguyen handled both my upper and lower teeth gently… the doctor has a knack for this; my teeth were growing horizontally, but after the…
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extraction, there was no pain, soreness, or swelling at all…
My family and I all had our teeth checked at Hidental Dental Clinic The receptionists and doctors were all friendly and nice I recently had my teeth extracted at NK but the dentists were very gentle, it didn't hurt at all and I was given very detailed instructions 💯💯 …
I feel like the whole experience was extremely professional, and I appreciate the kindness and skill of everybody who served me the day I arrived to get my filling, so thank you very much and I highly recommend your service to anyone who needs dental treatment.
Very good and professional service. Clean center, modern equipment. Clear consultation and cost.
Reply from the clinic
Your feedback and satisfaction are an invaluable source of motivation, driving our dental clinic to continuously improve the quality of our services and treatments. We value every opinion and review from our customers so that we can provide you with the best possible oral care at our reputable facility. We hope to continue accompanying you and your family in the future.
I have experienced the service at HiDental twice. The facilities are new, clean and spacious. The doctors and technicians are enthusiastic and have good expertise.
The service was excellent, and the doctor was very dedicated.
The dental clinic is clean, the service is lovely, and the dental work is thorough and gentle.
I've been using their services for 5 years. The staff are friendly and enthusiastic, and the doctors are excellent. The prices are reasonable, and they offer premium services and frequent promotions.
The staff were very enthusiastic and provided attentive service. The clinic and facilities are also very nice and convenient. I came to have my wisdom tooth extracted and filled, and it wasn't very painful and the procedure was done very quickly!
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