Patients
Reviews of GrandDent Dental Chiang Mai.
Chiang Mai, Thailand. 192 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GrandDent is one of the largest multi-specialist dental centers in northern Thailand, with 38+ years of operation and a headline team including an American Board-certified prosthodontist (Tufts) and a dental professor with ITI fellow status. The clinic publishes transparent pricing, operates a full in-house digital lab, and is verified by Dental Departures with 700+ reviews at 4.94, strongly corroborating SmileJet scores. Its Mahidol Road location near the airport makes it a natural first stop for dental tourists, though it sits south of the Old City tourist core.
Authenticity
6/10Baseline 8 (full profile, named dentists, verifiable credentials, 3-platform presence). -2 Google manipulation (4.88/192). SmileJet 4.92/50 + DD 4.94/702 corroborate. Final 6.
Treatment quality
7/10Baseline 8 (full-spectrum; All-on-4/6, implants, ortho, endo). -1 Google manipulation. CBCT, guided implant system, in-house digital lab, Smile Cloud Biometrics. Final 7.
Cleanliness
7/10Baseline 7 (state-of-the-art per multiple sources, modern tech). No negative hygiene mentions across 700+ DD reviews or SmileJet reviews. No deduction. Final 7.
Team
7/10Named dentists found: Dr. Hattapol Kumchai (American Board Prosthodontics, Tufts MSc), Assoc. Prof. Thongnard Kumchai (ITI Fellow, Oral Surgery). 14+ specialists. Final 7.
Price value
7/10Baseline 7 (transparent published price list). Implant 50-70k THB (~$1,400-$1,950), ceramic crown 16-18k THB (~$445-$500). Competitive for credentials level in Chiang Mai. Final 7.
Tourist suitability
7/10Baseline 7. Mahidol Rd, 3-5 min from airport. ~5km south of Old City; easy grab/taxi. English-speaking staff, DD verified, weekdays until 8pm, disability access. Final 7.
What comes up well
- Dr. Hattapol Kumchai: American Board of Prosthodontics Diplomate, Tufts MSc
- Assoc. Prof. Thongnard Kumchai: ITI Straumann Fellow, dental professor
- 14+ specialist dentists with in-house digital lab
- Dental Departures Premium Verified, 4.94 / 702 reviews
- 3-5 min from Chiang Mai International Airport, open until 8pm weekdays
Points to weigh
- Google 4.88/192 carries medium manipulation risk; SmileJet and DD cross-validate but cannot fully neutralize
- No formal international accreditation (JCI/ISO) listed despite premium positioning
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 192 reviews
Quality service. Had the application the same day. Friendly and professional staff. Highly recommended.
A really good dentist who I trust and go to regularly.
The best dentist in Chiang Mai. Very professional and caring. Highly recommended
Fillings, clear aligners, they offer a full range of services. It's a large, clean clinic with skilled dentists.
Great place of practice and good AC units to help beat the heat
Hadn’t been to the dentist in 10 years was terrified. Dentist took his time scaling and did thorough job. Coming back in 2 days for my fillings - thank you!!
Great experience, had a dental filling and cleaning and everything went well. Staff are friendly as well!
The doctor has a very gentle hand. The service staff were kind and polite. I highly recommend it.
The dentist is highly experienced, the dental work doesn't take long, and the place is very clean.
The doctor took excellent care of my case. He paid attention to every detail and provided excellent follow-up. My oral and dental health has returned to good health. Thank you to the doctor and staff for taking such great care of me.
The doctor extracted the tooth very quickly and it didn't hurt at all.
Good service with flexible timing. They will call to remind you a day before the appointment and confirm if you are still able to come. Doctors give good recommendations and advice.
Had an appointment for check up and the dentist saw and addressed my issue right away. I was explained things in English and didn’t have issues understanding anything.
The doctor and staff are lovely, attentive, kind, and the prices are reasonable.
Very good. Convenient, clean place, and the staff and doctors are very nice.
Really great service, I lost my retainers while travelling and the dentists were able to book me in. They took my moulds and I done in 10 minutes. I would highly recommend!
The clinic is clean, the dentist is good at teeth cleaning (tartar removal), and the location is convenient.
The doctor provided excellent service. I had my teeth straightened here with Dr. Ped. He was very kind and had very soft hands. I highly recommend him.
Had a crown come off. Had appointment on a Friday took mould of teeth had temporary made and returned following Tuesday to insert new crown with no alternations needed was fast, efficient, perfect fit wonderful dentist, staff exceptional the assistant was great at irrigation and evacuation, I usually drown at most dentists they leave so much water in my mouth this is the best I have ever had in…
Read the rest of this review
going to dentists for 53 years.
Wonderful experience at the clinic, expert meticulous work done. Best dental experience ever! I had a small front tooth crowned and I walked in with a very grey tooth and now I can’t tell which tooth it is! They were able to fit me in quickly and within my stay in Chang Mai. I highly recommend the clinic and staff and would not hesitate to go back if I am in Thailand again.
From fillings to molars, it was a very good experience. The dentist was gentle and explained everything clearly. After being wary of dental work before, I now understand why people recommended this place. 💓 …
The environment was very comfortable, and the doctors and nurses were incredibly patient. I was initially very nervous, but I gradually relaxed, and the procedure was completed in about ten minutes.
I had a mostly good experience there. I had a bridge done and an emergency extraction and implant with a bone graft and also a cleaning and some cavities filled. The guy who did the implant seemed extremely competent and professional and just very efficient. I was very grateful they could fit me in on such short notice. But the fillings were some of the worst of my life. Honestly, it seemed like…
Read the rest of this review
the dentist who did it just barely graduated dental school. They were much more concerned with me being not being in pain than they were with doing what they actually needed to do. This resulted in having to come back for a second appointment to do the same cavities over again, and the second time I was there for 2 and a half hours of frustration and pain where they did the cavities another time without Novocain and then when that was still too painful, they put so much Novocain that I couldn’t eat or drink for six hours after. So basically, they had to do the same cavities three times in order to fill them. They were not deep cavities and I just don’t understand why they were so inept.
Great experience! I went for a routine cleaning, but unfortunately some cavities were found. It was easy to make the necessary extra appointments and it was nice to have the same dentist throughout. When I walked back in half an hour after getting my fillings because one of them was a little high, the dentist immediately had time to adjust it and she was very patient with me. Much appreciated,…
Read the rest of this review
thank you 🙏
Want the same for your own teeth? Send a photo and we will come back with a written quote from GrandDent Dental Chiang Mai.
Ask on WhatsApp