Patients
Reviews of GrandDent Dental Chiang Mai.
Chiang Mai, Thailand. 192 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GrandDent is one of the largest multi-specialist dental centers in northern Thailand, with 38+ years of operation and a headline team including an American Board-certified prosthodontist (Tufts) and a dental professor with ITI fellow status. The clinic publishes transparent pricing, operates a full in-house digital lab, and is verified by Dental Departures with 700+ reviews at 4.94, strongly corroborating SmileJet scores. Its Mahidol Road location near the airport makes it a natural first stop for dental tourists, though it sits south of the Old City tourist core.
Authenticity
6/10Baseline 8 (full profile, named dentists, verifiable credentials, 3-platform presence). -2 Google manipulation (4.88/192). SmileJet 4.92/50 + DD 4.94/702 corroborate. Final 6.
Treatment quality
7/10Baseline 8 (full-spectrum; All-on-4/6, implants, ortho, endo). -1 Google manipulation. CBCT, guided implant system, in-house digital lab, Smile Cloud Biometrics. Final 7.
Cleanliness
7/10Baseline 7 (state-of-the-art per multiple sources, modern tech). No negative hygiene mentions across 700+ DD reviews or SmileJet reviews. No deduction. Final 7.
Team
7/10Named dentists found: Dr. Hattapol Kumchai (American Board Prosthodontics, Tufts MSc), Assoc. Prof. Thongnard Kumchai (ITI Fellow, Oral Surgery). 14+ specialists. Final 7.
Price value
7/10Baseline 7 (transparent published price list). Implant 50-70k THB (~$1,400-$1,950), ceramic crown 16-18k THB (~$445-$500). Competitive for credentials level in Chiang Mai. Final 7.
Tourist suitability
7/10Baseline 7. Mahidol Rd, 3-5 min from airport. ~5km south of Old City; easy grab/taxi. English-speaking staff, DD verified, weekdays until 8pm, disability access. Final 7.
What comes up well
- Dr. Hattapol Kumchai: American Board of Prosthodontics Diplomate, Tufts MSc
- Assoc. Prof. Thongnard Kumchai: ITI Straumann Fellow, dental professor
- 14+ specialist dentists with in-house digital lab
- Dental Departures Premium Verified, 4.94 / 702 reviews
- 3-5 min from Chiang Mai International Airport, open until 8pm weekdays
Points to weigh
- Google 4.88/192 carries medium manipulation risk; SmileJet and DD cross-validate but cannot fully neutralize
- No formal international accreditation (JCI/ISO) listed despite premium positioning
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 192 reviews
Completely unprofessional attitude I had an appointment for 18.30. Came 10 min earlier to register. When my time came no one even spoke to me, only after 8 minutes when i decided to check with reception- he started telling me that everyone is busy and i need to wait. So i left Dont recommend
The information on the website is inaccurate. The /our-services/oral-surgery section of the website lists information about the availability of intravenous sedation and general anesthesia, but the clinic only provides local anesthesia via a direct injection into the gum. The clinic also doesn't respond to all of its communication channels—I wrote to them on Instagram, Facebook, and email, but…
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received no answers to my questions. I had to go to the clinic to find out that the service I needed wasn't available. I wasted my time. An extra star only for the pleasant people working at the clinic.
The service has been excellent. I required some work at the start of travelling and they were very helpful with organising an appointment within 24 hours of the online request. The work looks great and the clinic is very modern and hygienic.
Professional and affordable (compared to the other places I've been to). The waiting area is comfortable. Nice and friendly security guard
Great office and service! A stop every time I’m in Chiang Mai!
The dentist here is excellent, kind, and gives great advice. The staff provides excellent service, and the clinic is very clean.
The clinic is clean, the dentist is kind. I had a filling and tartar removed and was very impressed. I highly recommend it.
Today we can to cleaning the theet the services and the process was very good.
I went to this clinic today for a teeth cleaning, and the service was excellent. I was very happy with the results, both for myself and my 5-year-old daughter.
The staff are lovely. The doctor speaks very politely. ☺️
Great service, exceptionally friendly and supportive. I had my top veneers done here in late September and I am extremely happy with the results. Will certainly return in the future. 🙏 …
I saw Dr. Nongnaphat for a cleaning today and it was great! I don’t typically enjoy cleaning but she was very gentle and helpful. Thank you!
Very good oral care, also 2 cavities were spotted 👍🦷🪥 …
I had an outstanding experience at GrandDent Clinic! From the moment I walked in, the staff made me feel welcome and speak English. The clinic is modern and clean. The dentist was incredibly knowledgeable, gentle, and took the time to explain every step of the treatment. They listened carefully to my concerns and made sure I was comfortable throughout the entire visit. I highly recommend GrandDent…
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nt Clinic to anyone looking for high-quality dental care at an affordable price.
The service was very good and the dentist finished the job very quickly.
Mmmm, they give a discount when you review them on Google.
Very good treatment and attention. I will trust for my future treatments.
I had an excellent experience at Grandent Dental Clinic. Dr. Juraporn and her team were efficient, professional, and thorough. The dentist spoke perfect English and was extremely kind. I highly recommend this clinic to anyone looking to have any type of dentistry done while in Thailand. Thank you so much for having me.
Great service. I was treated very well and I was very happy with the result.
I was able to get an appointment quickly, the staff there were so nice and they were able to get another appointment for the following day as I was in need of a filling. Highly recommend!
I have had a fantastic experience at this Dental Clinic ,the services offered and treatment carried out on my teeth was exceptional, my Dentist Dr Nongnaphat was amazing.
I had my teeth cleaned. Very clean, staff were friendly and competent, nice practice.
Today I came to have my teeth scaled. I have braces, and the dentist asked me if there was any tooth I wanted to be looked at in particular. I suspected a cavity, so I told him. He gave me advice on how to clean my mouth and use dental floss. Most importantly, he has a very gentle hand. Overall, I was very impressed.
The clinic is very clean. The dentist is very gentle and friendly. The service is excellent. I recommend coming here for your next dental appointment.
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