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Patients

Reviews of Good Samaritan Dental Smile Design.

Tijuana, Mexico. 55 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 55 reviews

5 50
4 0
3 2
2 0
1 3
Jonny Culbertson via Google 5.0 out of 5
This was an incredible experience, I got quoted for a bunch of dental work in Utah and it was over $10,000 but here at Samaritan Dental they said they could do it for $3,000! I saved a ton of money just driving down and then back to Utah the same day. It was super clean and professional, the dentists speak English, and the work was impressive, considering I had to get a filling and two root canals…
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with crowns. I'll go here for every dental procedure in the future! 🙏

Reply from the clinic

Thank you Jonny for choosing our dental clinic. We are very pleased that you were happy with your dental treatments. It was a priviledge to be of service. Please come again!

Judy Crayne via Google 5.0 out of 5
I have been going to Samaritan Dental for a few years. I first came down to have some crowns on my 6 front bottom teeth that had been ground down into the dentin and were sensitive. Dentist in the US said he would have to crown all teeth on the bottom for my bite to be adjusted. The doctor at Samaritan said he wasn't going to change my bite and just the 6 crowns could be done. My front upper…
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teeth had old veneers and I decided to have them redone to match the color of the new crowns. I was very happy with both the cost and the results. Fast forward a few years I had a front upper tooth that died so an extraction and implant with crown would be necessary. The quote in the US was almost triple the cost at Samaritan so I returned. I actually had the veneers replaced with crowns to totally match the implant/crown all zirconium. I am extremely happy with all the dental work I have had done there. My local dentist complemented the work more than once when I have my 6 month cleanings and check ups. I feel my dental work looks very natural and couldn't be happier with everyone at Samaritan!

Reply from the clinic

Hi Judy. Thank you for your vote of confidence for our clinic. I know that over the course of years, you have been to more than one of our brach offices as well. We are all one team and work together to meet the needs of all our patients. We appreciate your loyalty and know it is because we have always taken good care of you. Thanks again for choosing Samaritan Dental Network.

Kristin Clover via Google 5.0 out of 5
My Fiance and I have been going here for about 1.5 - 2 years. We live in San Diego. I have nothing but amazing things to say about Samaritan Dental. This place is state of the art. Super friendly staff. And prices are affordable. We go every 6 months for our teeth cleaning and I have had 4 veneers implanted that I am extremely happy with. And my fiance had 2 of his wisdom teeth…
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extracted. All services were completed top notch. Thank you Samaritan Dental!

Reply from the clinic

Thank you for your preference and for the trust in Samaritan Dental. It´s always a pleasure to have you in our clinic.

Sal Gonzalez via Google 5.0 out of 5
I found this dentist/Orthodontist office after extensive research online. They are very professional and the location is clean and is in a very safe area. They also have a driver to pickup patients at the border and that makes logistics so much more convenient. I would recommend this place to everyone looking to do any dental procedures. A++++++
Reply from the clinic

Response from the owner Edited 6 years agoThank you Sal. We do endeavor to make sure everyone who comes has a good experience.

Laure Nebrija via Google 5.0 out of 5
On every level I find the professional and personal care I have received at Samaritan dental to be exceptional They pick me up at the airport deliver me to there clinic perform the agreed upon work. Shuttle me to a hotel of my choice. Pick me up the next day for more dental work if needed then return me to the airport for my return flight home. The clinic is clean and modern. The staff are…
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pleasant and competent and friendly. All bilingually. I’m a professional registered nurse in a hospital in Portland or. Samaritan meets all the standards we are required to meet. I recommend the clinic without reservation. If you want great care and save a substantial sum of money Call Sylvia at Samaritan dental. She’ll make it easy for you !

Reply from the clinic

Response from the owner Edited 6 years agoThanks for choosing Samaritan Dental. We are glad that you had a good experience. Silvia is certainly a great coodinator, and we are very proud of all the work the doctors do.

Natalie Romine via Google 1.0 out of 5
This is a follow up review/response for the one I had previously posted +1 years ago for veneer work I had done. I am now looking into a lawyer for my case after learning that I have permanent gum damage, bone loss, and will have to undergo gum surgery to help repair my gums from the dentists at this office. After speaking with three specialists in the US, x-rays have shown that there is cement…
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t underneath my gums from improper cleaning after veneer placement, improper placement, too much of the tooth was shaved down which explains the sensitivity and pain, and they were placed so close to the gum line that it is permanently damaged. The response from your practice towards my comment is unacceptable. Yes I did sign a waiver, but it wasn't until the END of the appointment that I was asked to sign the release. I was completely numb and exhausted from the work and pain. I just wanted to leave and get out of the office. I was reassured that swelling and redness would go down and my gums would go back to normal, hence the signature release. Yes I did not return to my next appointment because, I was in so much pain and did not trust their expertise at all. The response also threatens to post my waivers online? Please do, since that goes against patient confidentiality. The blame is being falsely accused towards me grinding my teeth? These dentists are extremely unqualified. I'm honestly trying to save patients the pain and money of going to this practice. It's been the worst experience I've ever had with any dentist and now I have permanent damage. I wish I had just saved to go to someone qualified here. --------------------------- I'd like to start off first by saying that despite all of the research I did in advance, this place is the worst dental practice I have ever been to. I don't normally post reviews, but I just really want to save people from experiencing the pain and trauma that I've been through because of them. Everything started off great, I appreciated the pick up across the border. I came to Samaritan for porcelain veneers. I have had composite veneers for the past seven years, and I wanted to replace them with porcelain. I was in so much discomfort and pain throughout the procedure. Afterwards, they told me that I will be swollen for a few weeks. I couldn't eat solid food for three months, I was constantly taking pain medication, and not to mention my veneers are completely loose and wiggly. They are not bonded onto the tooth properly, and when I emailed them to tell them how unhappy I was and angry, I got a response saying that I shouldn't have signed off on the waiver.. I feel this is completely unfair because I was so drugged up and numb, that I just wanted to get out of the office. I didn't notice that they were loose because that is the job of the Dr. They haven't responded to my emails regarding the pain and loose veneers that I have been experiencing. It's been six months and I still experience pain, can't eat on the left side of my mouth, can only eat soft foods, and have constant headaches. I'm writing this review because I don't want anyone else to go through this pain. Please do your research!

Reply from the clinic

I am sorry that this patient has had difficulties and is dissatisfied. However, she did not want to follow the recommendations of the dentist. She wanted to place veneers, but because of her bite and that she grinds her teeth, she was told … More

Mary Gutierrez via Google 5.0 out of 5
Question I have really bad teeth some are missing due to abusive relationship I need a deep filling for my front teeth and implants for both side how can yall help
Reply from the clinic

In order to give you an accurate estimate, we need you to make an appointment, and come in for an evaluation. Once our dentists sees you, the cavities can be taken care of that same day. We would make up a dental plan, do a ct-scan and schedule a return trip for implant placement. It could be that there are other options for the missing teeth, like fixed bridges or removable partials. That is why the evaluation is needed, so we can give you all the options, and proceed with what works best for you.

jorge martinez via Google 3.0 out of 5
Im interested in your services. Do you take care credit?? I’m trying to get a dental implant
Reply from the clinic

Hi Jorge, I'll gladly assist you with your request, unfortunately care credit doesn't work in Mexico; The complete dental implant procedure (Implant, Abutment and Zirconia Crown) is $1,700 USD. If you have any other questions you can email us at [email protected]

Michael Granger via Google 5.0 out of 5
If your reading this post, your probably like I was several months ago, looking to get dental work done in Mexico and unsure where to go. Like so many people I know, I needed a substantial amount of dental work done and unable to afford it here in the states. While Medicare takes care of my health insurance, it does nothing for dental. I poured over websites and reviews and finally decided to…
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to give Samaritan Dental a call. They responded quickly and set me up with an appointment to evaluation of my dental needs. I drove to the border, parked on the state side and walked across the border where their driver picked me up and took me on the short drive to the dental office. There I meet Dr. Elizabeth and the staff who did a complete exam and x-rays. In a couple of days, I had a complete estimate which included six implants to support eight new teeth and replacement of three sets of existing bridges. The first part was to have the implants installed. This was done in a beautiful surgical facility that rivals anything I've ever seen. Prior to my next phase of the fitting and fabrication of the new teeth, the Covid-19 pandemic hit and everything got shut down. Once it was safe, I returned and we got it all finished up. The final results were incredible. I couldn't be happier. The saving was over 50% of what my prior dentist was going to charge. If you are looking for a good dentist in Mexico, I strongly suggest to contact Samaritan Dental and see if they can help you. Michael Granger Oceanside, CA

Reply from the clinic

Hi Michael, You have been a great patient. All the staff enjoyed working with you. Silvia spoke very highly of you. If you decide to get more work done with us, we will look forward to being of service again. Dr Elizabeth sends her greetings! Thanks for choosing Samaritan Dental.

Aydan Harris via Google 5.0 out of 5
As someone who has never been to Mexico, the staff made my visits very easy and they were always eager to help me with any questions I had. The doctor, Dr. Carolina was very knowledgeable and worked with me on my dental implant. Overall, positive experience at a great price. I will be back!
Reply from the clinic

Thanks Aydan, for choosing Samaritan Dental. Dr Carolina continues with us, as well as the rest of our great staff. We look forward to assisting you with any other dental needs you may have.

Jim La Joie via Google 5.0 out of 5
Friendly and great workmanship. Best of all though, is that all the work was done in one location and I was able to be seen by all necessary specialists on the same day - which saved additional travel.
Reply from the clinic

Thank you Jim! We always try to do our best for our clients, and we are happy that everything was solved quickly.

Troy Jasko via Google 5.0 out of 5
Dr Elizabeth Orozco and the staff are Fabulous. The office is spotless and well maintained. I already have gotten a few of my friends to come to their office for their dental work and all have been extremely happy with the results. Going to their office for my dental work has been a fabulous success. Their work is top notch and they have also saved me a small fortune. It may not be easy to…
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get to, but it is well worth it.

Reply from the clinic

Hi Troy. Thanks for your positive comments. We are proud of the great work done by Dr Elizabeth, and of the work of the rest of the staff as well. But it really gives us satisfaction to hear back from the patients, knowing that they are … More

Frank Azad via Google 5.0 out of 5
I visited SAMARITAN DENTAL in Tijuana for the first time for having a root canal - a crown & one filling. I like to express my satisfaction and appreciation to Dr Mapula for doing my root canal and Dr Juncal for doing the crown and the filling. I found both of these doctors to be friendly and meticulously focussed and competent. I also found the support staff such as Silvia, the patient…
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t coordinator, Claudia, the receptionist, and Angel the shuttle driver quite friendly and supportive. Because of my positive experience, I highly recommend the SAMARITAN DENTAL as they are a wonderful team.

Reply from the clinic

Thank you so much, Frank! Our team always does its best so that our clients leave satisfied and with the best experience. It was so nice to have you in our clinic and we hope to be working with you again.

Kristin Clover via Google 5.0 out of 5
My Fiance and I have been going here for about 1.5 - 2 years. We live in San Diego. I have nothing but amazing things to say about Samaritan Dental. This place is state of the art. Super friendly staff. And prices are affordable. We …
Joel Loya via Google 5.0 out of 5
I highly recommend this place. Everyone here is very helpful and accommodating. Definitely worth the trip down to tijuana, you will not be disappointed. I recently had veneers put on and I truly appreciate the honest opinions and work of Dr.carolina and others throughout the process. I'm still in need some work done on my bottom teeth and I'm definitely looking forward to doing so at samaritan…
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dental.

Reply from the clinic

Thank You Joel, We look forward to continue working with you!

Bennett L via Google 5.0 out of 5
Two implants. Almost to the penny, exactly 1/3 the cost I would have had back home in Texas. My regular dentist, not a prosthodontist, was so impressed, he asked where I had it done. The staff at Samaritan have become like family. The service is superb...the skills of the dentist are first, first rate!
Reply from the clinic

Thank you so much Bennett, We do our best for each patient that visits our clinic.

Alma Bjelovitic via Google 5.0 out of 5
Five Stars Ratings is self-explanatory regarding my personal experience with Samaritan Dental. Professionalism on every level of service is quite amazing and I recommend this dental establishment in Tijuana, Mexico, to everyone in need of care and healing.
Reply from the clinic

Thanks Alma. You have been a great patient, and we love working for you

Glory Robinson via Google 5.0 out of 5
I have used Samaritan Dental a few times over the last few years, for several crowns and two root canals. I highly recommend them. First of all, it's surprisingly easy and convenient (more than you'd think). I fly in from the Sacramento area into San Diego, they send a driver to pick me up at the airport and whisk me over the border. I'm at their office usually within 45 minutes of the plane…
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landing. After my dental work is done, they drive me back to the airport and getting through the border is usually a breeze (with the special pass they give you). I have never felt unsafe or concerned being in Tijuana, and it helps that their office is so close to the border. And their driver, Desiree, is fun to talk to on the way! The service I receive at the dental office is wonderful. All the employees speak English, and are always polite and accommodating. The dentists and endodontists are highly competent and skilled. On my last visit I especially appreciated the help my dentist, Dr. Juan Carlos Cobos, gave me. I had to laugh at myself a little bit, because I had mistaken which tooth it was that was actually bothering me. Dr. Cobos was excellent at diagnosing my true problem and helped me decide the best course of action. I appreciate that the office has up-to-date equipment that makes taking X-rays quick and easy. We decided to proceed with a root canal and new crown. Dr. Leticia Meza was my endodontist, and she was very skilled and thorough in the treatment she gave me. While having a root canal is not the funnest procedure to go through, she worked quickly and efficiently and made sure I was comfortable. After the root canal Dr.Cobos did an excellent job fitting me for my new crown. My temporary crown worked great (no slipping!) for nearly two weeks until I was able to get back into the office to have the permanent crown put on. Altogether it was a great experience. I've saved at least $5000 on all the dental work I've had done at the Samaritan Dental Office over the last two years, based on estimates I received from a local dentist, and even including my travel expenses. Six hundred miles may seem a long way to travel for a dental appointment, but I am so grateful for Samaritan Dental!

Reply from the clinic

Thanks for being a loyal patient. Your continued choice of Samaritan is the biggest vote of confidence

Beth Godfrey via Google 5.0 out of 5
We drove down from Southern California. It was far more affordable and they recommended less dental work than our local dentist had recommended. The process was pretty easy and they walked us through it step by step.
Reply from the clinic

Thanks for coming to Samaritan. please let your friends know we are here, and would love to be of service

Craig Olson via Google 5.0 out of 5
Fantastic experience all around. World class dental expertise and state of the art equipment. Silvia handled all the scheduling details, including transportation to and from the clinic. Two thumbs WAY up!
Reply from the clinic

Thank You Craig, We do our best to provide the best quality and service to every patient.

Letty Campa via Google 3.0 out of 5
So disappointed! I was really excited to get my nite guard from them and it fit very well but.... it got distorted with some heat and I came back to see if they could fix it and the technician took a look and tried to "fix it" by trying to push it apart and ended up cracking it. He responded with "See, it is cracked now, it is not any good anymore. You will have to buy a new one this one can't be…
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fixed". He didn't use any heat with the plastic nite guard , cracked it, and tried to convince me to buy a new one . I would not recommend. Update: After the review was posted Samaritan Dental reached out to me, apologized, and invited me to come in to get a new replacement on them. Overall, I am grateful they reached out unfortunately they did not adjust the new guard when I said it was too tight.

Reply from the clinic

I am sorry for your dissatisfaction, and any miscommunication. If you returned, we will certainly repeat the process for a new guard, and not charge you for it.

Alma Carreno via Google 5.0 out of 5
Great experience from beginning to end...I was looking for a great dentist in Tj that will work on my daughters teeth without costing me a couple thousand dollars like they were trying to charge me in San Diego CA. I came across this dentist thru yelp!! and boy were all the reviews correct, my daughters experience was great and I'm thankful that we found them...
Reply from the clinic

Response from the owner Edited 6 years agoThank you for trusting Samaritan Dental, Alma. We are here to be of service .

Tony Lopez via Google 5.0 out of 5
Had a great experience, the staff is very nice and professional. Their offices are very clean and welcoming. I would definitely recommend this place to everyone.
Reply from the clinic

Response from the owner Edited 6 years agoThank you Tony! We have a new branch office opening soon, right by the Chapparal border crossing, so we will be even more convenient for our patients.

Sal Gonzalez via Google 5.0 out of 5
I found this dentist/Orthodontist office after extensive research online. They are very professional and the location is clean and is in a very safe area. They also have a driver to pickup patients at the border and that makes logistics so …

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