Patients
Reviews of Global Dental Clinic Hanoi.
Hanoi, Vietnam. 134 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Global Dental Center Hanoi is a real, operating clinic led by Dr. Cong Thanh Pham (14 years, Hanoi Medical University, Dental Departures verified) with confirmed CT/3D imaging and genuine international tourist reviews spanning fillings to All-on-6 implants. The review pool is inflated by bulk domestic Vietnamese 5-star reviews with template phrasing and zero verified reviews, and a documented dry socket case with poor aftercare raises treatment quality concerns. An investigative media report about operating handheld X-ray equipment without proper regulatory approval is a meaningful safety and compliance flag that tourists should be aware of.
Authenticity
5/10Baseline 6: named lead doctor, real website, Dental Departures verified. Medium manipulation: 0 verified/50 reviews, bulk domestic template reviews. -2. Final 5.
Treatment quality
6/10Baseline 7: genuine tourist outcomes across implants, crowns, extractions. One documented dry socket + contraindicated aftercare advice. -1 harm. Medium manipulation -1. Final 6.
Cleanliness
6/10Baseline 6: consistent clean/modern facility mentions, CT imaging. Unlicensed handheld X-ray without shielded room per media report is safety concern. -1. Final 6.
Team
6/10Baseline 7: Dr. Cong (14yr, HMU, VDA, Dental Departures license verified), Dr. Minh, Dr. Vu Minh Duc named. No specialist board credentials verifiable. -1. Final 6.
Price value
8/10Baseline 8: multiple tourists cite 90% savings vs AU/UK/NZ/CA. Specific prices: 300k VND filling, All-on-6. Value for money is a genuine clinic strength. Final 8.
Tourist suitability
7/10Baseline 7: WhatsApp/Facebook booking, walk-ins, English staff, insurance paperwork help, Old Quarter location. No dedicated tourist page. Final 7.
What comes up well
- Dr. Cong verified by Dental Departures - site visit, license check, 14 years experience
- CT/3D imaging confirmed by multiple patient reviews and Dental Departures listing
- WhatsApp booking, emergency walk-ins, post-op remote follow-up via WhatsApp
- English-speaking staff; insurance paperwork assistance documented
- Multiple genuine tourist reviews: All-on-6, crowns, root canals at fraction of Western cost
Points to weigh
- 0 verified reviews out of 50; ~15 domestic Vietnamese reviews use near-identical template phrases
- Vietnamese media reported clinic operating handheld X-ray at chairs without regulatory approval (Circular 05/2018 violation)
- One documented dry socket case: dentist advised rinsing post-extraction (contraindicated), poor aftercare instructions, patient lost 6kg
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 134 reviews
Global Dental Clinic is a top-tier modern dental clinic in the country. Its modern, spacious, and clean facilities create a spa-like experience for our clients. Our team of experienced doctors and dentists provide enthusiastic and dedicated consultations. Our staff are friendly, welcoming, and attentive. Global Dental Clinic is a reputable and high-quality dental clinic, a place where you can…
Read the rest of this review
confidently place your trust and experience excellent treatment!
The clinic has very modern facilities, the team of doctors is professional and dedicated to me, I will definitely introduce relatives and friends to come here to have their teeth done.
Dr. Cong is highly skilled, the staff is attentive, the clinic space creates a relaxing, intimate feeling. I feel very professional and really satisfied, confident when choosing and using the service here.
A safe and reputable dental clinic. Enthusiastic staff, modern, spacious, clean facilities. Satisfied with the service at Global Dental Clinic.
The best dentistry, good and highly qualified doctors, friendly staff, clean and carefully cleaned clinic and equipment, overall I am very satisfied.
The clinic is clean and comfortable. The staff is friendly, enthusiastic, professional, and gives reasonable advice. Very worthy of my trust.
Excellent clinic, reliable address. The facilities are spacious, modern, and clean. The doctors are highly skilled, and the staff are friendly and enthusiastic. This is the dental clinic I'm most satisfied with among all the clinics I've visited before. I will continue to recommend it to my friends.
The clinic is luxurious, clean, spacious, and modern. The staff are enthusiastic, friendly, professional, and gentle, and especially Dr. Pham Thanh Cong, with his many years of experience, provides enthusiastic and caring advice. GLOBAL DENTAL International Dental Clinic is the best, most reputable, and most trustworthy place for you to take care of your oral health.
I needed to see a dentist urgently and luckily I found Dr. Cong's clinic. Excellent service (reception team, technical team in the office), everyone was always very willing to provide the best possible care. I would never say this, but I loved going to the dentist. ❤️
Clean, airy, modern clinic Enthusiastic, friendly, caring, gentle staff GLOBAL DENTAL International Dental Clinic is the best, most prestigious dental clinic for us to feel secure in treatment
I had a toothache, but I was afraid to go to the dentist. When I came to GLOBAL International Dental Clinic, I found the doctor to be very gentle, and the staff were enthusiastic, cheerful, and friendly. GLOBAL International Dental Clinic is the best and most reputable dental clinic that we can trust for treatment.
The clinic is clean... Dr. Cong is highly skilled, gentle, and dedicated... the staff is professional... The service is excellent... I will definitely come back many times.
The dentist was enthusiastic, meticulous, gentle, and provided detailed instructions on oral hygiene. The consultants were also very helpful and provided excellent customer service!
I have been to many dental clinics but this is the one I am most satisfied with. Good service, enthusiastic and attentive staff. Will continue to recommend this place to friends.
Good clinic, reliable address Gentle, attentive, dedicated staff Long-time staff so this is the place to treat your teeth
The most prestigious dental clinic in Hanoi, staff and doctors are extremely gentle, everyone is lovely. Experienced and extremely satisfied
Friendly and enthusiastic doctors and staff. Thank you Global Dental.
The doctors and staff are very enthusiastic. The dental clinic is clean and spacious. The doctors are very skilled.
The doctor is very professional and the clinic is well equipped!
Reply from the clinic
Thank you so much, everything is good your family
Excellent doctor! I’m always scared extracting my tooth but he is very thorough and caring. You are given instructions on what and not to do after the extraction in English which is very helpful. All the staffs are very friendly. I also love how clean the place is which gives you assurance on hygiene. 100% recommended for both foreigners and locals. 💕
Reply from the clinic
Thank you so much, best wishes for you
Good clinic! All the staff is very attentive and caring. Dr. Cong is a professional in his field. I have successfully had several implants installed here. It's nice to be in the clinic, everything is clean and comfortable. P.s. I was very surprised and delighted with the flowers from the clinic staff on my birthday🥰
Reply from the clinic
Thank you so much and best wishes to you and your family
I had an amazing experience at Global Dental. The staff are friendly and attentive. I had a few crowns fitted and it was an easy pain free procedure. The Dentist made me feel comfortable and I had full confidence in him. I will definitely be back to have a few more crowns done. Thank you
Reply from the clinic
Best wish to you and hope you happy, Thank you so much for trusting Global Dental
I broke a filling while travelling, and wanted to get it looked it. I found Global Dental online, and emailed them to book an appointment. Setting it up was very easy, they spoke excellent English. On the day of the appointment, they walked me through every step of the process, gave me an x-ray, applied a new filling, and I was out the door in less than 45 minutes. Very attentive staff, and…
Read the rest of this review
again the English in person was excellent. Highly recommended!
Reply from the clinic
Thank you so much for trusting our clinic
Dr. Cong and his team have provided a 5 star experience for myself, and for my family at competitive rates. Dr. Cong is an expert in his field, and provides caring bedside manner for the wife and kids. We'll continue using his services as long as we are in Hanoi and recommend his clinic without hesitation to other expats seeking affordable top tier dental work.
Reply from the clinic
Thank you so much, best wishes your family.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Global Dental Clinic Hanoi.
Ask on WhatsApp