Patients
Reviews of Global Dental Clinic Hanoi.
Hanoi, Vietnam. 134 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Global Dental Center Hanoi is a real, operating clinic led by Dr. Cong Thanh Pham (14 years, Hanoi Medical University, Dental Departures verified) with confirmed CT/3D imaging and genuine international tourist reviews spanning fillings to All-on-6 implants. The review pool is inflated by bulk domestic Vietnamese 5-star reviews with template phrasing and zero verified reviews, and a documented dry socket case with poor aftercare raises treatment quality concerns. An investigative media report about operating handheld X-ray equipment without proper regulatory approval is a meaningful safety and compliance flag that tourists should be aware of.
Authenticity
5/10Baseline 6: named lead doctor, real website, Dental Departures verified. Medium manipulation: 0 verified/50 reviews, bulk domestic template reviews. -2. Final 5.
Treatment quality
6/10Baseline 7: genuine tourist outcomes across implants, crowns, extractions. One documented dry socket + contraindicated aftercare advice. -1 harm. Medium manipulation -1. Final 6.
Cleanliness
6/10Baseline 6: consistent clean/modern facility mentions, CT imaging. Unlicensed handheld X-ray without shielded room per media report is safety concern. -1. Final 6.
Team
6/10Baseline 7: Dr. Cong (14yr, HMU, VDA, Dental Departures license verified), Dr. Minh, Dr. Vu Minh Duc named. No specialist board credentials verifiable. -1. Final 6.
Price value
8/10Baseline 8: multiple tourists cite 90% savings vs AU/UK/NZ/CA. Specific prices: 300k VND filling, All-on-6. Value for money is a genuine clinic strength. Final 8.
Tourist suitability
7/10Baseline 7: WhatsApp/Facebook booking, walk-ins, English staff, insurance paperwork help, Old Quarter location. No dedicated tourist page. Final 7.
What comes up well
- Dr. Cong verified by Dental Departures - site visit, license check, 14 years experience
- CT/3D imaging confirmed by multiple patient reviews and Dental Departures listing
- WhatsApp booking, emergency walk-ins, post-op remote follow-up via WhatsApp
- English-speaking staff; insurance paperwork assistance documented
- Multiple genuine tourist reviews: All-on-6, crowns, root canals at fraction of Western cost
Points to weigh
- 0 verified reviews out of 50; ~15 domestic Vietnamese reviews use near-identical template phrases
- Vietnamese media reported clinic operating handheld X-ray at chairs without regulatory approval (Circular 05/2018 violation)
- One documented dry socket case: dentist advised rinsing post-extraction (contraindicated), poor aftercare instructions, patient lost 6kg
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 134 reviews
Dr Cong has done a lot of work on my teeth over several years. His expertise is second to none, he has even rescued a couple of teeth that my Irish dentist wanted to extract! The new clinic is definitely state of the art and I would highly recommend a visit.
Excellent!!! I have been using this service here and it is wonderful. And now my husband and my son have using this service too. I can highly recommend this dental clinic and I introduced Dr. Cong to some of my friends, Vietnamese and foreigners, to come here and all of them were happy and recommended him to others, their friends and their family.
Reply from the clinic
Thank you so much for trusting our clinic. Best wishes to you.
I have been coming to attend Dr. Cong's dental clinic since 2015. He has always given me the very best dental care, and after care. He is a true professional in his field, as he uses all the latest equipment and technology.
Amazing experience here. Highly recommended for their high quality equipment set up, professionalism from the receptionist all the way to the dentist himself. Keep up the good work.
Reply from the clinic
Best wishes to you and thank you so much.
Global Dental is a quality dental clinic with good location, warm and caring facility incorporating advanced dental technology and skilled dentists. I trust Global Dental for dental care for my family.
Reply from the clinic
Thank you so much
I was very pleased with my visit to the dentist. Thanks to the doctor, everything was at the highest level. I will come again and recommend to others, very professional.
Reply from the clinic
Thank you so much choosing Global Dental! Wishing best to you.
Global Dental is a reliable place, Doctor Pham Thanh Cong is best, consultants are very professional and quick!
Very good service, I had a new bridge and a new crown.The staff is very kind. Thank you doctor Cong.
Reply from the clinic
Hope you happy, thank you so much.
Great service, friendly staff and very reasonable prices! Went for a check-up and clean and had a great experience!
Thanks Doctor for treating us. We are very happy with you service.
Reply from the clinic
Thank you so much.
Professional doctor .Friendly staff .Good price .highly recommended 🖤 …
Reply from the clinic
Thank you so much. Best wishes to you
Perfect. After having a tooth temporarily treated in Kyrgyzstan, daily pain led me to this clinic on the recommendation of our hotel. The clinic is very clean and equipped with state-of-the-art technology. The staff is very professional, and the dentist explained everything to me, including all the possible options. He made sure I wasn't in pain during the procedure. The price quoted was…
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reasonable, and both the dentist and the receptionists speak perfect English. After receiving verbal instructions, we also received written instructions. I highly recommend this clinic; it allows me to continue my trip without worrying about a toothache.
Reply from the clinic
Thank you so much! Wishing everything is best with you and your friend. Enjoy this time and have good trips.
I have had a check up, scale and polish and a wisdom tooth extraction. The staff are so kind and professional, and the dentist was very calming during the extraction process, which made me feel so much better. Everything is modern and clean (so much better than other 'Western' dental clinics I was recommended). Private rooms for your treatments. They provide you with medication (if needed). The…
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price is also very good. I won't go to any other dentist!
Dentist is so professional and i'm so happy when i was treated here.
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